New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had to deal with NYS Department of Labor when I got laid off last year and couldn't get through on the phone for weeks to ask about my claim status. Finally used a service called Claimyr that got me connected to an actual agent. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I was stuck in adjudication.

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That's good to know in case I need to file. Did they help you understand the tax stuff too or just with getting through to NYS Department of Labor?

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They just help you get connected to the actual NYS Department of Labor agents by phone. The agents can explain all the tax funding details if you need that info for your specific situation.

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Good question! I learned this the hard way when I had to file for UI benefits. The whole system is funded by employer taxes but administered by each state. NYS Department of Labor handles all the claims processing and payments for New York residents.

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I had such a hard time getting through to NYS Department of Labor when I had questions about my benefit amount calculation. Kept calling and either got busy signals or got disconnected after waiting on hold for hours. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was able to get my questions answered about why my benefit amount seemed lower than expected.

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How much did that cost? Seems sketchy to pay someone just to make a phone call.

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It's definitely worth it when you're stuck and can't get answers any other way. Way better than spending weeks trying to get through on your own.

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Don't forget you can also qualify for additional benefits sometimes. When I was on unemployment last year I also got help with my electric bill through HEAP and food assistance. Every little bit helps when you're only getting half your normal income.

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If you're having trouble reaching NYS Department of Labor directly about your tax rate or form questions, I had success using a service called Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call during their busy hours and getting disconnected.

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Interesting, I didn't know there were services to help with getting through to them. Might be worth looking into.

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Just remember the NYS-45 is due by the last day of the month following the end of each quarter. So Q4 2024 was due January 31st, 2025. Don't be late or you'll get hit with penalties!

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I had trouble reaching NYS Department of Labor to get clarification on my eligibility issues. Kept getting busy signals and disconnected calls. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to explain exactly why I was initially denied and helped me understand what documentation I needed for my appeal.

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That sounds really helpful. I've been trying to call for days with no luck. How much does something like that cost?

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Worth checking out their site for details, but for me it was way better than spending hours on hold or getting hung up on. The agent actually walked me through my whole situation.

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ugh the whole system is so confusing! they make it impossible to understand why they deny people. i hope you can get it sorted out, it's so stressful when you need the money

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I had similar confusion when I got laid off. What really helped me was using Claimyr to actually talk to someone at NYS Department of Labor about my specific situation. You can check out their service at claimyr.com - they help you get through to an actual agent instead of waiting on hold forever. There's even a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time and stress.

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How much does that cost? I'm already strapped for cash after losing my job.

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It's worth it when you consider how much time you save not calling repeatedly. Plus they focus on getting you connected so you can get accurate info about your specific situation.

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The whole system is designed to make you jump through hoops. They'll find any excuse to deny claims these days. But yeah technically if you're not working your regular job and looking for work you should qualify.

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