New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Both policies were definitely responses to economic hardship but they serve different purposes. Minimum wage sets a floor for what employers must pay, while unemployment insurance provides temporary income replacement when you lose your job. Your UI benefits depend on your work history, not current minimum wage rates.

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The whole system is just designed to keep working people down! They make it impossible to understand whether you qualify and then when you do get benefits it's barely enough to survive on anyway.

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I feel you on the frustration but at least there are benefits available. Better than nothing when you lose your job unexpectedly.

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Make sure your bankruptcy attorney understands unemployment benefits! Some lawyers don't deal with this situation often. The UI payments should be listed on Schedule I (current income) and you may need to update your filing if your benefits end before the case closes.

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UGH the whole system is so complicated... like you're already stressed about money and then they want every detail about every penny you get. But yeah definitely report the unemployment or you'll have bigger problems later

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Other things that can disqualify you: not registering for work search within the required timeframe, failing to complete your weekly job search activities, turning down job offers that NYS Department of Labor considers suitable, and not reporting income from part-time work. Also if you're not a US citizen or authorized to work, or if you're receiving certain other benefits. The system is designed to catch everything!

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Wait, what counts as suitable work? Can they make you take any job even if it pays way less than what you were making?

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Been through this whole mess twice now and honestly the unemployment system is rigged against workers. They'll find ANY excuse to deny your claim. Even if you have legitimate reasons for leaving they make you jump through hoops for months while you're struggling to pay bills. The adjudication process is deliberately slow and confusing.

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I understand the frustration, but it's not completely hopeless. The key is documentation and knowing the rules. NYS Department of Labor has to follow specific criteria for good cause determinations. If you have proper documentation of workplace issues, your chances improve significantly.

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ugh this is so stressful! I'm in week 4 of waiting and keep checking my account every day hoping something changed. What if they deny it after all this waiting?? I documented everything when I got laid off but still worried something went wrong.

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Ava Kim

Try not to panic. Most claims do get approved eventually, even if there are delays. Make sure you keep filing your weekly claims even while waiting for the initial determination.

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The 2024 delays have been worse than usual from what I've seen. Budget cuts at NYS Department of Labor mean fewer staff to process claims. Your best bet is to keep trying the phone lines early morning around 8am when they open, or try that claimyr thing someone mentioned if you're really stuck.

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Good tip about calling at 8am, I'll try that tomorrow. Thanks for the info about the budget cuts, at least explains what's happening.

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Wait times have been crazy lately! I know someone who applied in December and didn't get their first payment until mid-January because their employer contested the claim. The NYS Department of Labor has to investigate those situations which adds weeks to the process. Hopefully since your restaurant closed permanently that won't be an issue for you.

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That's good to know - my employer definitely isn't contesting since they went out of business completely. Hopefully that means no adjudication delays for me.

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been there! restaurant industry is tough right now. make sure you're doing your job search activities because NYS Department of Labor requires 3 work search contacts per week even while your claim is processing. keep good records of where you apply because they can audit your job search log at any time

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