New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had major issues getting through to someone at NYS Department of Labor when I was dealing with a similar situation. Kept getting disconnected after waiting hours. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me so much frustration trying to get answers about my claim.

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Thanks for the tip! I'll definitely check that out if I can't get through the regular way.

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The unemployment system is rigged against workers anyway. They make it nearly impossible to get benefits even when you have legitimate reasons for leaving. Good luck getting anyone at NYS Department of Labor to actually listen to your situation.

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While the process can be frustrating, there are successful cases. The key is having proper documentation and understanding the specific requirements for 'good cause' resignation.

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just went through this last month - the online appeal form is under the determinations section not appeals section which is confusing as hell. typical NYS Department of Labor making things harder than they need to be

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Wait really? I've been looking in the wrong place this whole time. Let me check the determinations section now.

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Good luck with your appeal! The system is definitely not user-friendly but once you submit it online you should get a confirmation email with your appeal number.

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I had such a hard time getting through to the NYS Department of Labor when I needed to understand my claim status last year. If you ever need to talk to someone there about unemployment taxes or anything else, I found this service called Claimyr that actually gets you through to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours!

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Good to know! I'll bookmark that just in case I ever need to contact them about anything.

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its totally employer funded in NY which is why some companies are so quick to fight unemployment claims... they dont want their rates going up

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ugh the whole form is confusing, took me like 3 tries to get it right and i still had to call them to fix stuff. make sure you double check everything before submitting because going back to change things is a nightmare

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Oh no that's exactly what I'm worried about! How long did it take them to fix the issues when you called?

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forever. could never get through on the phone, kept getting busy signals or hung up on. ended up using this service called claimyr.com that helped me get connected to an actual NYS Department of Labor agent. they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. saved me so much frustration

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The wage information section trips people up a lot. You'll need to provide details about all employers from the last 18 months, including dates of employment and reason for separation from each job. If you worked multiple jobs or had gaps in employment, make sure to account for everything accurately.

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What if I can't remember exact start dates from a year ago? I have my W2 but it doesn't show when I started.

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Do your best to estimate - the NYS Department of Labor will verify with your employers anyway. Check old paystubs, tax documents, or even your social media if you posted about starting a new job. Close approximation is better than leaving it blank.

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The system is just broken. I've been dealing with NYS Department of Labor for months on different issues and they're completely overwhelmed. Five weeks is unfortunately becoming the new normal for approval times.

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Keep filing your weekly claims! That's super important even if you haven't been approved yet.

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