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The whole system is a joke anyway. I filed immediately when I got fired and STILL had to wait 6 weeks because they said they needed to 'investigate' my termination. Like what's to investigate - company had layoffs and I got cut!
If you're having trouble getting through to the NYS Department of Labor by phone to ask questions about your claim, I had success using a service called Claimyr (claimyr.com). They help you get connected to an actual agent without waiting on hold for hours. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to clarify some details about my claim status.
The key thing about dealing with unemployment is staying on top of all the requirements. Miss your weekly claim deadline and you're screwed for that week. Don't do enough job searches and they'll cut your benefits. The system doesn't give you much room for error so document everything and never assume anything will be automatic.
I had trouble getting through to NYS Department of Labor when I needed to check on my claim status after filing. Kept getting busy signals and disconnected calls. Someone told me about this service called Claimyr (claimyr.com) that helps you actually reach an agent. There's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.
The NYS Department of Labor system is so broken. I filed immediately when I got fired last year and it STILL took them 6 weeks to process my claim. Then they wanted all this additional documentation that they never asked for initially. It's like they design the system to frustrate people into giving up.
Javier Torres
most important thing is don't admit to anything! even if you think you made mistakes don't say that at the hearing
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GalaxyGuardian
•Actually, being honest is better. You can acknowledge mistakes while explaining they weren't intentional misconduct. The hearing officer can tell if you're being evasive.
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Emma Davis
Good luck! I know how stressful these hearings can be. Just remember to speak clearly and stick to the facts.
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