New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been trying to get through to NYS Department of Labor for weeks about my own claim issues and it's impossible. If you need to actually talk to someone about this wages in lieu situation, I recently found this service called Claimyr (claimyr.com) that helps you get through to unemployment agents. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of calling and getting disconnected.

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How does that work exactly? Do they just keep calling for you or what?

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They basically handle the calling process and get you connected to an actual person at NYS Department of Labor. Way better than sitting on hold for hours.

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The whole wages in lieu thing is so confusing! I got severance when I was laid off and wasn't sure if that was the same thing. Turns out severance is different - you can collect unemployment right away with severance but not with wages in lieu of notice. The NYS Department of Labor website should really explain this stuff better.

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Also don't forget you'll need to do weekly claims every week to keep getting benefits. And they have job search requirements now - you need to do work search activities and keep a log. The whole system is such a pain but at least the money helps while you're looking.

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Good luck! I just went through this process last month and it's really not as scary as it seems once you get started.

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I had a nightmare trying to get through to NYS Department of Labor about my 1099-G last year. Their phone lines are always busy and the online chat never works. If you can't find your form online, you might want to try claimyr.com - they help people get through to actual NYS Department of Labor agents. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling.

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Thanks, I'll check that out if I can't find the form in my account. Really hoping it's just hiding somewhere in there.

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Your friend was probably thinking of the special COVID unemployment programs where taxes were waived on the first $10,200 for 2020 only. Regular state unemployment has always been taxable. Make sure you keep records of everything!

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The whole system is ridiculous! Employers can fire you for basically anything and then try to block your unemployment too. I got fired for being 5 minutes late ONCE and had to fight for months to get my benefits. NYS Department of Labor always sides with the employer first.

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Same thing happened to me but with indeed alerts coming to my work email by accident... took forever to sort out but eventually got approved

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When you file your claim, make sure to explain exactly what happened - that it was an economic layoff due to the employer's inability to meet new wage requirements. Don't just put 'laid off' - be specific. Also keep any documentation from your employer about the layoff if they gave you anything in writing. NYS Department of Labor sometimes asks for additional information during the adjudication process.

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The whole minimum wage situation is creating so many problems for small businesses. My friend owns a coffee shop and she's been struggling ever since the increases started. But you're right that workers shouldn't be penalized for economic decisions they had no control over. The unemployment system exists for exactly these situations.

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