New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor system is designed to trip people up with these interviews. They act like they're just verifying information but they're really looking for reasons to deny your claim. I've seen people get disqualified for the smallest inconsistencies in their stories. Make sure every detail matches exactly what you put on your application.

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While it's true you should be consistent with your application details, most NYS Department of Labor staff are just doing their job to verify eligibility. Being prepared and honest is the best approach rather than assuming they're trying to trick you.

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same here with the phone interview anxiety! mine is next week too and im worried about saying the wrong thing. at least we're both going through this together lol. let me know how yours goes

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I had such a hard time getting through to NYS Department of Labor to ask about this exact question last month. Kept getting busy signals and when I finally got through they transferred me three times. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent who explained the whole employer contribution system. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works - basically they handle the calling for you so you don't have to sit on hold forever.

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Interesting, I might need to try that if I have more questions. The NYS Department of Labor phone system is impossible.

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Just to add - in New York, employees don't contribute anything to unemployment insurance. It's entirely funded by employer contributions to the NYS Department of Labor. Some states make employees pay a small percentage but not NY.

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If you're having trouble getting through to NYS Department of Labor about payment timing, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was way easier than trying to call the regular number and getting hung up on constantly.

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Never heard of that but honestly anything is better than spending hours on hold just to get disconnected. How much does it cost?

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They focus more on the value of actually reaching someone rather than the cost. For me it was worth it just to get my questions answered instead of guessing about payment timing.

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ugh the whole system is so confusing!! why cant they just send the money when they approve you like every other normal system. i've been waiting 5 days and still nothing

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You still need to file your weekly claims even after approval. Check my.ny.gov to see if you have any pending certifications to complete.

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ugh the system is so broken!! why do they make it so hard to get information about what happens when benefits end? they should automatically tell you about other programs instead of making you figure it out yourself

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I agree it's frustrating but complaining won't help OP right now. Focus on practical next steps.

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Check if you might qualify for any extended benefits or federal programs. Sometimes there are extensions available depending on the unemployment rate in your area. Also look into local career centers - they often have resources for people transitioning off unemployment including resume help and job placement services.

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I remember when I first filed I was so confused about this too. They also factor in any part-time work you might have had during that base period. If you worked multiple jobs, they combine all the wages from all employers during those quarters.

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This has been really helpful everyone. I'm going to log into my ny.gov account and see if I can find the actual breakdown of my base period earnings. At least now I understand the formula better!

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