New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been trying to call NYS Department of Labor for weeks about my claim status and can never get through! The phone system is absolutely useless. Has anyone found a way to actually talk to a real person there?

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I had the same problem trying to reach someone at NYS Department of Labor about my adjudication issue. After weeks of busy signals and getting hung up on, I used this service called Claimyr that actually got me through to an agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was honestly a relief to finally talk to someone who could explain what was happening with my claim.

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Just want to add that you should definitely keep doing your weekly certifications even while waiting! I made the mistake of stopping when my claim was taking forever and it created a gap in my benefits that was a nightmare to fix.

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If you do run into issues getting through to NYS Department of Labor by phone, I had good luck using this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. I was stuck in adjudication limbo for weeks and couldn't get anyone on the phone until I tried this. Within a day of talking to an agent, my issue was resolved and payments started coming through.

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Never heard of that before - is it legit? Seems weird to pay someone to help you call a government office.

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I was skeptical too but it actually worked. The regular phone system was just impossible - either busy signals or getting disconnected after waiting on hold for hours. This got me through to someone who could actually look at my account and fix the problem.

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Just apply already! Yeah there might be some delays but you're losing money every day you wait. The worst that happens is you get denied and have to appeal, but if you were laid off from a regular job you'll almost certainly qualify. I've been on UI twice in the last 5 years and both times it was fine.

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Wait I thought only big companies had to pay this?? I work for a tiny restaurant and I'm pretty sure they don't pay unemployment insurance because when I asked about it my manager said they were too small

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Size doesn't matter as much as the wage thresholds mentioned above. Your restaurant probably does have to pay if they meet the criteria, but some small businesses don't realize their obligations.

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The system is set up so employers fund the benefits that unemployed workers receive. Your UI tax rate will start at the new employer rate and then adjust based on your claims experience over time. Lower turnover = lower rates eventually.

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THIS IS EXACTLY WHAT THEY WANT!!! They deny everyone hoping you'll just give up and go away. I've been fighting them for a year and finally got approved but only after threatening to contact my state representative. The whole system is designed to wear you down mentally.

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Did contacting your representative actually help? I'm at the point where I'll try anything.

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My brother went through this same thing and ended up getting a free consultation with a lawyer who handles unemployment cases. Even if you can't sue for emotional distress, they might find other issues with how your case was handled. Worth a shot if you've documented everything.

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The whole system is frustrating. Low unemployment rate sounds good but doesn't help when you're one of the people still looking. At least your claim should process normally though - mine got stuck in adjudication for weeks because of some computer glitch.

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Just keep filing your weekly claims and documenting your job search. The rate might be low now but things can change pretty quickly in the economy.

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