New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole unemployment system is such a mess honestly. They make it so complicated when people are already stressed about losing their jobs. But yeah you have to play their game and file immediately or you're screwed.

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Just went through this myself! File today if you can. The application takes maybe 30 minutes and then you'll know your weekly benefit amount. Even if your company calls you back, having the claim already filed means you can restart benefits immediately if the callback doesn't work out.

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I had such a hard time getting through to NYS Department of Labor when I needed help with my account login issues. If you run into problems with the website or need to talk to someone, I found this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call myself.

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Interesting, never heard of that before. Did they charge you anything for it?

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They do charge but it was worth it for me since I couldn't get through any other way and needed to resolve my claim quickly.

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Lia Quinn

Just to add - when you're on my.ny.gov, look for the 'Unemployment Services' section. Don't get confused by all the other services they offer on that site like SNAP or Medicaid. The unemployment section is clearly labeled.

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I've been trying to get through to NYS Department of Labor for weeks about my claim status and it's impossible! The phone lines are always busy and when I do get through, I get disconnected. If you need to actually talk to someone at NYS Department of Labor about your claim, I recently found this service called Claimyr that helped me get connected. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting nowhere.

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Really? That actually worked for you? I've been so frustrated trying to reach them about my adjudication issue.

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The whole unemployment system is a NIGHTMARE. They make it so complicated on purpose to discourage people from filing. But definitely file if you qualify - you've been paying into this system through your paychecks so you deserve the benefits when you need them!

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just file anyway!! they cant deny you for trying and worst case they say no but at least you tried. i got fired for being late too many times but still got my benefits because it wasnt like i was stealing or anything serious

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The NYS Department of Labor system is so messed up though. Even if you qualify they'll find some reason to delay your claim for weeks. I've been waiting 3 weeks just for them to make a decision on my case and nobody can tell me what's taking so long. But yeah definitely file because you never know.

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Same here! The whole process is so frustrating. At least we're not alone in this struggle.

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Zoe Wang

Just make sure your previous claim is totally finished before filing a new one. I had some confusion when I tried to file too quickly and it created complications with my benefit year dates. NYS Department of Labor had to sort it out but it delayed my payments for a few weeks.

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If you're having trouble getting through to NYS Department of Labor to clarify your situation, I found this service called Claimyr (claimyr.com) that helped me reach an actual agent when I couldn't get through on my own. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed to verify my eligibility for a second claim.

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Thanks for the tip! I might try that if I run into issues with my application.

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