New York Unemployment

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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The whole system is so frustrating! They make it sound like there are all these safety nets but when you actually need them they're not available. I've been trying to get through to NYS Department of Labor to ask about this exact thing but their phone lines are always busy. Has anyone had luck actually talking to someone there recently?

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I had the same problem trying to reach them about my claim status. Someone on here recommended using claimyr.com - it's a service that helps you get through to NYS Department of Labor agents. I watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Actually got connected to an agent within a few hours instead of spending days calling. They explained my whole situation and confirmed there aren't any extension programs available right now.

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That actually sounds really helpful. I'll check that out because I need to understand all my options before my benefits run out completely.

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just wanted to say i feel you on this - went through the same thing and it's really stressful when you see that week counter getting low. make sure you're documenting all your job searches properly because if anything does open up extension-wise you'll want to have everything in order

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This whole minimum wage thing is such a mess. Companies just cut hours and workers end up worse off than before. At least unemployment benefits exist but it shouldn't have to come to that. NYS Department of Labor should do something about employers who use wage increases as an excuse to slash jobs.

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totally agree, my cousin lost her job when they raised it to $15 in her area

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Just make sure you keep documentation of your normal work schedule and any notices they give you about hour reductions. NYS Department of Labor will want to verify that the reduction wasn't voluntary. Also, you'll need to be available for work and continue job searching if you're on partial benefits, so keep that job search log updated even if you're still working reduced hours.

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Good point about the documentation. Should I ask my manager for something in writing about the hour cuts?

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Definitely get it in writing if possible. Even an email or text message explaining the reason for reduced hours can help support your claim.

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File anyway even if you're not sure! The worst they can say is no and then you can appeal. I thought I wouldn't qualify when I got fired but turned out I was wrong.

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UGH the whole system is so frustrating. They fired me for 'attitude problems' which basically meant I asked too many questions about why we weren't following OSHA guidelines. Took FOREVER to get my benefits approved and had to go through an appeal hearing. But I eventually won because my employer couldn't prove actual misconduct.

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Did you have to get a lawyer for the hearing or did you represent yourself?

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I represented myself but prepared really well. Brought all my emails, documentation of the safety issues, and witness statements from coworkers. The hearing officer was pretty fair about it.

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The whole system is such a mess. I've been dealing with NYS Department of Labor for months and they keep changing the rules or at least that's how it feels. One week they want one thing, next week it's something else. Just document EVERYTHING and hope for the best.

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Been there! The basic guidelines helped me a lot when I was figuring everything out last year.

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omg yes i was wondering the same thing!! i thought maybe they were being extra careful about approving claims because of some government policy. but makes sense that its separate

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The unemployment system is already so confusing without worrying about federal economic targets too! I'm just focused on getting my weekly claims filed correctly and making sure I'm doing my job search requirements right.

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Look, the whole system is designed to discourage people from claiming benefits regardless of what the fed wants. These 'targets' are just politicians playing with numbers while real people struggle to get their rightful benefits. Your 2 week delay is probably just them hoping you'll give up and stop filing.

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I understand the frustration but that's not really accurate. NYS Department of Labor processes claims based on state regulations, not federal unemployment targets. The delays are usually due to verification requirements or high claim volumes, not deliberate discouragement tactics.

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