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I struggled with getting through to NYS Department of Labor when I had questions about my unemployment compensation claim status. The phone lines are always busy and I kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Made the whole process so much easier when I needed to check on my adjudication status.
One thing that confused me at first was seeing different dollar amounts mentioned for unemployment compensation. The maximum weekly benefit changes each year, and your actual amount depends on what you earned in your base period. For 2025, I think the max is around $504 per week, but most people get less than that based on their previous wages.
just to add my 2 cents - the $504 max hasnt changed much in recent years which is frustrating when everything else costs more. my cousin in california gets way more than that for unemployment
The NYS Department of Labor is ALWAYS overwhelmed and slow!! Doesn't matter if unemployment is high or low, they find ways to make simple claims take FOREVER. My adjudication took 6 weeks last time and that was during good economic times. The system is just broken.
CosmicCowboy
just file anyway!! they cant deny you for trying and worst case they say no but at least you tried. i got fired for being late too many times but still got my benefits because it wasnt like i was stealing or anything serious
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Amina Diallo
The NYS Department of Labor system is so messed up though. Even if you qualify they'll find some reason to delay your claim for weeks. I've been waiting 3 weeks just for them to make a decision on my case and nobody can tell me what's taking so long. But yeah definitely file because you never know.
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Oliver Schulz
•Same here! The whole process is so frustrating. At least we're not alone in this struggle.
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