New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
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  • DO NOT post call problems here - there is a support tab at the top for that :)

I had to deal with something similar when I couldn't get through to NYS Department of Labor to ask about this exact question. The phone lines are always jammed and I was getting stressed about missing something important. I ended up using this service called Claimyr that actually got me connected to a real person at NYS Department of Labor within like 10 minutes. They have a website at claimyr.com and there's even a video demo showing how it works at https://youtu.be/qyftW-mnTNI. The agent was able to confirm that bankruptcy doesn't affect unemployment eligibility at all.

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Interesting, never heard of that service but sounds like it could be helpful when you need to actually talk to someone at NYS Department of Labor instead of just hoping they call you back.

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Just wanted to add that if you're worried about any part of this process affecting your unemployment, you can always call NYS Department of Labor directly to confirm. But honestly, bankruptcy is a financial fresh start and shouldn't interfere with your right to collect benefits you've earned through your work history.

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THE WHOLE SYSTEM IS RIGGED! They absolutely do try to keep claims down to make politicians look good. I've been fighting them for 3 months over a disqualification that makes no sense. They're hoping people just give up and find jobs instead of fighting for benefits they earned.

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While I understand the frustration, conspiracy theories don't really help. The delays are real but they're usually administrative issues not political manipulation. Focus on getting your specific case resolved rather than fighting the whole system.

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yeah this is confusing stuff... i thought unemployment office was supposed to help people find jobs too? like job training and stuff? so wouldnt they want unemployment to go down?

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You're thinking of workforce development programs. NYS Department of Labor does offer job search assistance and training programs, but that's separate from the benefits division that processes UI claims. Different departments with different goals.

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wait so employers pay for unemployment but then they fight you when you try to claim it??? that makes no sense to me

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Employers pay into the system but their rates can go up if they have too many claims, so some try to contest legitimate claims to keep their costs down. It's frustrating but that's why the appeal process exists.

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Just apply online through my.ny.gov and let NYS Department of Labor determine your eligibility. The worst they can say is no, and if you disagree you can always appeal their decision.

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Don't forget you can only collect for 26 weeks total unless there's some extended benefits program running. And if you work part-time while collecting, they'll reduce your benefits dollar for dollar after you earn more than $143 per week.

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The whole system is so confusing!! I've been trying to figure out if my freelance work affects my benefits and can't get a straight answer from anyone. The NYS Department of Labor phone lines are always busy and their website doesn't explain part-time work scenarios clearly.

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For freelance work, you need to report all earnings when you file your weekly claim. They'll calculate partial benefits based on how much you earned that week.

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If you're having trouble accessing your online account or getting through to NYS Department of Labor by phone, I actually used a service called Claimyr that helped me get connected to an agent really quickly. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me from sitting on hold forever when I needed to sort out my 1099-G issue last year.

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interesting, never heard of that service before. might be worth checking out if the phone lines are still as crazy as they were during the pandemic

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just wanted to add that unemployment benefits ARE taxable income so make sure you report everything on your 1099-G when you file. i made the mistake of thinking it wasn't taxable my first time and had to file an amended return

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