Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
I had such a hard time getting through to anyone at NYS Department of Labor when I had questions about this stuff last year. Kept getting busy signals or getting hung up on after waiting forever. Finally found this service called Claimyr (claimyr.com) that actually got me connected to a real person at the unemployment office. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier when I needed to verify my claim details.
That sounds really helpful! I've been trying to call them for days with no luck.
The whole system is set up so workers don't have to worry about the funding details. You pay into the system through your work, employers pay their share, and when you need benefits you file your claim. The NYS Department of Labor handles all the backend financial stuff between employers and the state fund.
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If you're having trouble getting through to NYS Department of Labor to update your address or verify your claim status, you might want to check out claimyr.com - they help people get through to agents when the phone lines are jammed. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last year when I couldn't reach anyone about my adjudication issue.
Thanks for the suggestion! The phone lines have been impossible lately. I'll check that out if I run into issues.
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omg I'm so confused about this stuff too! I thought there were only like 2 types - unemployed or employed lol. This is way more complicated than I expected when I lost my job.
Don't worry about the technical categories! Just focus on documenting that your job loss wasn't your fault and gathering your work history for the past 18 months.
THE NYS DEPARTMENT OF LABOR SYSTEM IS SO CONFUSING!!! They make everything needlessly complicated with all these different terms and categories. Just file your claim and answer their questions honestly - don't overthink the economic theory behind it.
I feel you on the frustration! The whole process feels designed to discourage people from applying.
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Just make sure your previous claim is totally finished before filing a new one. I had some confusion when I tried to file too quickly and it created complications with my benefit year dates. NYS Department of Labor had to sort it out but it delayed my payments for a few weeks.
If you're having trouble getting through to NYS Department of Labor to clarify your situation, I found this service called Claimyr (claimyr.com) that helped me reach an actual agent when I couldn't get through on my own. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed to verify my eligibility for a second claim.
Thanks for the tip! I might try that if I run into issues with my application.
Monique Byrd
I had such a hard time getting through to NYS Department of Labor when I needed help with my account login issues. If you run into problems with the website or need to talk to someone, I found this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call myself.
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Jackie Martinez
•Interesting, never heard of that before. Did they charge you anything for it?
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Monique Byrd
•They do charge but it was worth it for me since I couldn't get through any other way and needed to resolve my claim quickly.
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Lia Quinn
Just to add - when you're on my.ny.gov, look for the 'Unemployment Services' section. Don't get confused by all the other services they offer on that site like SNAP or Medicaid. The unemployment section is clearly labeled.
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