New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I was worried about the same thing when I first filed. Had trouble reaching NYS Department of Labor by phone to ask questions, but eventually found claimyr.com which helped me get through to an agent quickly. They confirmed that filing doesn't hurt you - it's actually designed to help bridge the gap between jobs. The video demo at https://youtu.be/qyftW-mnTNI shows how it works if you need to talk to someone directly about your specific situation.

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interesting, never heard of that service. did they charge you anything to help get through?

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It was worth it for me since I couldn't get through on my own after trying for days. Much easier than sitting on hold for hours.

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Just remember you have to pay taxes on unemployment benefits! I forgot about this my first time and owed money at tax time. You can have taxes withheld from your weekly payments or pay quarterly, but don't forget like I did.

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About moving from another state - you can apply in NY but they'll look at your work history from all states. Sometimes it's better to file in the state where you earned the most wages. The interstate claims process can be tricky.

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Good to know, thanks! I'm not moving states but my cousin might be and was asking about this.

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Just to add - even if you meet all the requirements, you still have to file weekly claims and do job searches. It's not just free money, there are ongoing requirements to maintain eligibility.

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I had a nightmare trying to get through to NYS Department of Labor about my 1099-G last year. Their phone lines are always busy and the online chat never works. If you can't find your form online, you might want to try claimyr.com - they help people get through to actual NYS Department of Labor agents. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling.

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Thanks, I'll check that out if I can't find the form in my account. Really hoping it's just hiding somewhere in there.

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Your friend was probably thinking of the special COVID unemployment programs where taxes were waived on the first $10,200 for 2020 only. Regular state unemployment has always been taxable. Make sure you keep records of everything!

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ugh the whole system is such a mess. took me 3 weeks just to get my first payment and even then i had no idea if the amount was right or wrong. they don't explain anything clearly

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Mei Lin

Same here! I thought I was getting the wrong amount for months before I realized they automatically deduct taxes unless you opt out.

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Wait so restaurant work counts the same as other jobs? I always heard service industry workers had trouble with unemployment because of tip reporting issues. Should I be worried about that affecting my benefit calculation?

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Tips that were properly reported to your employer and showed up on your paystubs will count toward your wage calculation. If tips weren't reported, they won't be included in your base period wages, which could lower your benefit amount. This is why it's important to report all tip income.

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honestly the whole weekly claim thing is so confusing at first!! i missed my first week because i didnt know when to file it. make sure you set a reminder on your phone or something. also keep track of your job search activities because they ask about that too

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I had trouble reaching NYS Department of Labor when I had questions about my weekly claims. Kept getting busy signals and their chat was always full. I ended up using Claimyr to get through to an actual agent - there's a demo at https://youtu.be/qyftW-mnTNI that shows how it works. They helped me get connected and I was able to clarify the weekly filing requirements. Check out claimyr.com if you're having trouble getting through to someone.

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Just to add - make sure you understand the work search requirements too. You need to be actively looking for work and keep a log of your job search activities. The weekly claim will ask about this and you might get audited later to prove you were actually searching.

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