Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
If you're having trouble reaching NYS Department of Labor by phone, I found this service called Claimyr that helped me get through to an agent quickly. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time when I needed to check on my claim status instead of calling for hours.
How much does something like that cost? Seems like we shouldn't have to pay extra just to talk to someone at our own state agency...
I get the frustration but honestly it was worth it for me. The regular NYS Department of Labor phone lines were impossible to get through and I was stressed about my adjudication taking so long.
The whole system is a mess regardless of which county you're in. High unemployment areas probably mean more people fighting for the same crappy jobs AND more people filing claims. It's lose-lose everywhere in this state!!
I feel you on the frustration but some areas really are doing better than others economically. NYC and Albany regions usually have more job opportunities even if the cost of living is higher.
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I had such a hard time getting through to NYS Department of Labor when I had questions about my benefit duration. Spent hours on hold just to get basic information. Recently found out about this service called Claimyr (claimyr.com) that helps you actually reach a live agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation.
Never heard of that but honestly anything is better than trying to call the regular NYS Department of Labor number. Takes forever to get through.
Just remember that even within those 26 weeks, NYS Department of Labor can stop your benefits if you're not meeting the work search requirements or if there are any issues with your claim. I know someone who got cut off at week 15 because they missed filing their weekly claim one time.
That's scary! I've been really careful about filing every week but good to know they can cut you off for missing even one week.
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If you're having trouble reaching NYS Department of Labor about employer questions or need to discuss your account, you might want to check out claimyr.com. They help people get through to actual agents when the phone lines are backed up. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last month when I needed to clarify some reporting requirements and couldn't get through the regular employer hotline.
Interesting, I didn't know there were services like that for employers too. The NYS Department of Labor phone system is definitely a nightmare to navigate.
Also keep detailed records of everything - termination dates, reasons for separation, any disciplinary actions. NYS Department of Labor will request this information when processing claims and having organized documentation can help if you need to contest anything. The experience rating system typically looks at a 3-year window, so it takes time for your rates to improve after a bad year.
Good point about the documentation. I've been pretty casual about record keeping but sounds like I need to get more organized.
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The whole system is ridiculous if you ask me. 26 weeks goes by FAST especially in this job market. I burned through my benefits last year and ended up having to take a job paying way less than what I was making before. The NYS Department of Labor doesn't care if you find something decent or not.
Alicia Stern
EMPLOYERS DO THIS ALL THE TIME!! They know most people won't fight it and will just give up. My company tried to say I was fired for attendance when I was actually laid off due to covid downsizing. I had to get a lawyer involved but eventually won my case. Don't let them get away with lying!
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Aria Park
•Did you have to pay the lawyer upfront or did they work on contingency? I can't afford legal fees right now.
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Gabriel Graham
same thing happened to my brother last year, his company said he was fired for being late too many times but he was actually laid off. he won his appeal tho so dont give up
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