Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
If you're having trouble reaching NYS Department of Labor about employer questions or need to discuss your account, you might want to check out claimyr.com. They help people get through to actual agents when the phone lines are backed up. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last month when I needed to clarify some reporting requirements and couldn't get through the regular employer hotline.
Interesting, I didn't know there were services like that for employers too. The NYS Department of Labor phone system is definitely a nightmare to navigate.
Also keep detailed records of everything - termination dates, reasons for separation, any disciplinary actions. NYS Department of Labor will request this information when processing claims and having organized documentation can help if you need to contest anything. The experience rating system typically looks at a 3-year window, so it takes time for your rates to improve after a bad year.
Good point about the documentation. I've been pretty casual about record keeping but sounds like I need to get more organized.
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One thing that helped me was using a service called Claimyr when I had a complex case I needed to discuss with an actual NYS Department of Labor agent. Their phone lines are impossible to get through normally, but this service (claimyr.com) got me connected to someone who could actually explain the employer rules. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time instead of sitting on hold for hours.
Interesting, I'll check that out. Sometimes you really do need to talk to a real person to understand these regulations.
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wait hold on, if you got fired for performance can you even get unemployment?? I thought you had to be laid off not terminated??
You can still get benefits if you were fired, as long as it wasn't for misconduct. Performance issues usually don't count as misconduct unless it was willful or you refused to follow direct orders. NYS Department of Labor will investigate and make the determination.
Yeah that's what I'm hoping, I really don't think it was misconduct, more like they wanted to get rid of me for complaining
Join the conversation
If you're having trouble navigating the NYS Department of Labor website for this data, you might want to try calling them directly. I know their phone lines are usually swamped, but I recently discovered this service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Could be useful if you need specific clarification on how they calculate these rates.
Interesting, I didn't know there were services to help with NYS Department of Labor calls. Might be worth trying if I can't find what I need online.
Freya Andersen
The whole system is ridiculous if you ask me. 26 weeks goes by FAST especially in this job market. I burned through my benefits last year and ended up having to take a job paying way less than what I was making before. The NYS Department of Labor doesn't care if you find something decent or not.
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Omar Farouk
Same situation here! Got my approval letter and everything looks good. The 26 weeks should be plenty of time to find something better than my old job.
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