New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Miguel Harvey

What is unemployment tax rate for NY employers - confused about NYS Department of Labor calculations

I'm trying to understand how the unemployment tax rate works in New York. My small business got hit with a higher rate this year and I'm not sure why. The NYS Department of Labor notice mentions something about experience rating and base periods but it's all confusing. Does anyone know how they calculate these rates? I thought it was a flat percentage but apparently it changes based on your claim history. My accountant is out of town and I need to budget for next quarter.

Just want to add that the State Unemployment Tax (SUT) rate is separate from the federal FUTA rate. In NY you also have to factor in the Reemployment Service Fund which is 0.075% on top of your regular UI rate. Plus there's disability benefits tax too.

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Wait, there are multiple unemployment taxes? I thought it was just one rate. This is getting more complicated than I thought.

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been running my business for 15 years and these rates still surprise me every year... NYS Department of Labor should really make this stuff clearer

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QuantumQuester

NYS Department of Labor - when does unemployment benefits start after filing my claim?

I just filed my unemployment claim with NYS Department of Labor last week and I'm getting confused about when my benefits actually start. My last day of work was January 10th and I filed on January 15th. The confirmation email said my claim was processed but I haven't seen any payments yet. Do benefits start from when I lost my job or from when I filed? I'm getting stressed because I have rent due next week and I thought the money would come faster.

I had issues reaching NYS Department of Labor when my payments were delayed last year. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me figure out why my claim was stuck in adjudication.

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Is that one of those paid services? I'm already broke from being unemployed.

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It's worth checking out their demo first. When you can't get through for weeks and your bills are piling up, sometimes you need help getting answers.

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The whole system is designed to make you wait and hope you give up. I filed in December and didn't see money until February because they kept asking for more documents. Then when I finally got paid they said I owed them money back because of some error THEY made. NYS Department of Labor is a nightmare.

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same here! took forever just to talk to someone

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Holly Lascelles

Can you earn money while on NYS Department of Labor unemployment benefits?

I've been collecting unemployment for about 6 weeks now and I'm wondering if I can take on some part-time work or freelance gigs while still getting my weekly benefits? My cousin said you can earn a little bit but I don't want to mess up my claim. Does anyone know the rules for working while on unemployment in New York? I'm worried about getting an overpayment notice if I do this wrong.

Good luck getting through to anyone at NYS Department of Labor to ask questions about this. I've been trying to get clarification on part-time work rules for weeks and can never get through. The phone system is impossible and their website doesn't give clear examples for different situations.

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Never heard of that but anything is better than the regular phone system. Did they charge you a lot?

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It was reasonable and saved me hours of calling. Plus I got to talk to someone who actually knew the current rules instead of getting different answers from different people.

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just dont report small amounts like under $100 nobody checks that stuff anyway

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This is terrible advice. The NYS Department of Labor absolutely checks this and you can face serious penalties for unreported income of any amount. Please don't risk your benefits by not reporting earnings.

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Ivanna St. Pierre

NYS Department of Labor unemployment check amount - how much is the unemployment check weekly?

Just got approved for unemployment after my restaurant job ended last month. The NYS Department of Labor portal shows my claim is active but I'm confused about how they calculate the weekly benefit amount. My base period wages were around $28,000 from working at two different places. Does anyone know what the actual weekly payment should be? I see something about a maximum benefit rate but can't figure out if that applies to me.

Don't forget about the partial benefit formula if you're working part time while collecting. It gets complicated with the earnings deduction but basically you can earn up to $504 per week before it affects your unemployment completely. The NYS Department of Labor deducts 25% of anything you earn over $100 from your weekly benefit.

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Wait, I thought it was 50% of earnings over $100? Or am I thinking of something else? This stuff is so confusing.

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No, it's 25% for regular UI in NY. You might be thinking of a different state or a different program. The formula is your weekly benefit rate minus 25% of earnings over $100.

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The whole system is a joke anyway. They make it impossible to understand on purpose so people give up and don't claim what they're owed. I've been fighting with NYS Department of Labor for months over my benefit rate calculation and nobody can give me a straight answer.

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I feel you on that. The website is confusing and getting anyone on the phone is nearly impossible.

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Keisha Johnson

How can I get unemployment if I quit my job - NYS Department of Labor eligibility question

I had to quit my job last month because my supervisor was creating a hostile work environment and making unreasonable demands that were affecting my health. I know normally you can't get unemployment if you quit, but I've heard there might be exceptions for certain situations. Does anyone know if NYS Department of Labor considers hostile work environment as good cause for quitting? I'm really struggling financially and need to know if I should even bother applying or if it's a waste of time.

The system is so messed up honestly. They make it nearly impossible to qualify for anything and then when you do qualify they drag their feet processing everything. I've been waiting 6 weeks just for them to review my job search logs!!

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I feel you on that. The whole process is designed to discourage people from applying.

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Just want to add that you need to be really careful about how you describe your reason for quitting on the application. Use terms like 'constructive dismissal' or 'unsafe working conditions' rather than just saying you were unhappy. The specific language matters for NYS Department of Labor adjudication.

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