New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The WORST is definitely when you're on standby status and your employer keeps jerking you around with callback dates. You can't look for other work because you're supposed to be available for recall, but they keep pushing back the date. Then if you do take another job, they might call you back the next week and you lose both opportunities. It's like being in employment purgatory.

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That's a really good point about standby status. The regulations around able and available requirements during standby can create impossible situations where you're damned if you do and damned if you don't.

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idk all these sound pretty bad but at least you guys qualified for unemployment in the first place. i got denied because i was a contractor and apparently didnt pay into the system enough. now im trying to figure out if i can appeal that but the whole process is confusing as hell

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I've been trying to get through to NYS Department of Labor for weeks about my own claim issues and it's impossible. If you need to actually talk to someone about this wages in lieu situation, I recently found this service called Claimyr (claimyr.com) that helps you get through to unemployment agents. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of calling and getting disconnected.

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How does that work exactly? Do they just keep calling for you or what?

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They basically handle the calling process and get you connected to an actual person at NYS Department of Labor. Way better than sitting on hold for hours.

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The whole wages in lieu thing is so confusing! I got severance when I was laid off and wasn't sure if that was the same thing. Turns out severance is different - you can collect unemployment right away with severance but not with wages in lieu of notice. The NYS Department of Labor website should really explain this stuff better.

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Also make sure you have accurate gross wages for each employer, not just net pay. NYS Department of Labor calculates your benefit amount based on gross wages, and if you report the wrong amounts it can delay your claim or create overpayment issues later. Keep all your documentation in case they need to verify anything during adjudication.

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Same boat here - just got laid off and trying to get all my ducks in a row before filing. This thread is super helpful!

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I had to deal with this when I couldn't reach anyone at NYS Department of Labor about a disputed claim affecting our tax rate. After weeks of busy signals, I found this service called Claimyr at claimyr.com that actually got me through to an agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call myself.

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How much does something like that cost? Seems like it might be worth it if you're dealing with rate issues.

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It was reasonable for the time it saved me. The video explains everything better than I can.

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Just to add - even if you're a sole proprietor with no employees, you still can't collect unemployment yourself since you haven't paid into the system. Only way around that is if you were an employee somewhere else recently enough to qualify.

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One thing to watch out for - if you're taking classes you need to make sure NYS Department of Labor doesn't think you're unavailable for work. I had a friend who got denied because they thought her college schedule meant she couldn't accept full-time employment. Just be ready to explain how your class schedule works with job availability.

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The system is such a pain honestly. I've been fighting with adjudication for weeks over something that should be simple. But yeah definitely file if you think you might qualify - they'll tell you yes or no and at least you'll know for sure. Better than wondering and missing out on benefits you're entitled to.

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