New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor phone system is absolutely useless for getting claim status updates. I spent hours trying to get through just to ask about my payment timeline. If you really need to talk to someone about your claim, I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration.

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Never heard of that but honestly anything is better than sitting on hold for 3 hours just to get disconnected

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THE WHOLE SYSTEM IS DESIGNED TO DELAY PAYMENTS AS LONG AS POSSIBLE!! They make you jump through hoops and wait weeks just hoping you'll give up and find a job before they have to pay out. I've been waiting 5 weeks for my appeal decision and still nothing.

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I feel you on the frustration but for a straightforward store closure case like OP's it should go smoothly

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Just wanted to say I understand how difficult this situation must be for you. Toxic work environments can really affect your mental health. Whatever you decide, make sure you're taking care of yourself too.

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Thank you, I really appreciate that. It's been affecting my sleep and everything. I just need to figure out the smartest way to handle this financially.

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Before you quit, document EVERYTHING. Keep emails, take photos if there are safety issues, get witness statements if possible. Also check if your company has an HR department or employee assistance program you haven't tried yet. Sometimes exhausting internal remedies first strengthens your case for good cause if you do end up quitting.

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That's really good advice about documentation. I haven't been keeping records but I should start immediately. HR hasn't been helpful so far but you're right that I should have a paper trail showing I tried.

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I remember MEUC! It was so confusing back then because you had to apply separately even if you were already getting regular unemployment. The whole thing was a mess honestly, probably good it's gone. NYS Department of Labor couldn't handle all the different programs at once.

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Tell me about it, I never did figure out if I was supposed to get it or not, just gave up trying to navigate all those different applications

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Just focus on your regular UI claim and report any earnings properly. The pandemic programs caused more confusion than they were worth for most people anyway.

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Make sure you're also keeping track of your state disability insurance contributions if you have employees. That follows a similar schedule but different rates. NYS Department of Labor has all the forms on their employer portal.

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I've been dealing with NYS Department of Labor employer issues for months trying to get through to someone about changing our deposit schedule. The phone system is absolutely terrible - keeps disconnecting or putting me on hold for hours. Finally found this service called Claimyr at claimyr.com that actually got me through to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much time and frustration.

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That's interesting - did they help with employer tax questions or just unemployment claims?

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They got me connected to the employer services department. The agent was able to explain our deposit schedule change and update our account right away.

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I had trouble reaching NYS Department of Labor to ask about this exact question last month. Kept getting busy signals and their callback system never worked. Finally used this service called Claimyr (claimyr.com) that actually got me through to a real person in like 10 minutes. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. The agent explained that I should keep filing regardless of unemployment rates since my job search could take months.

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Interesting, never heard of that service. Might be worth trying since I can never get through to anyone at NYS Department of Labor either.

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Low unemployment rate is BS anyway! Companies are just being super picky and want to pay garbage wages. I've been looking for 4 months with a college degree and can't find anything decent. The whole system is rigged to make it look better than it actually is for regular working people.

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