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If you're having trouble reaching NYS Department of Labor about employer questions or need to discuss your account, you might want to check out claimyr.com. They help people get through to actual agents when the phone lines are backed up. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last month when I needed to clarify some reporting requirements and couldn't get through the regular employer hotline.
Also keep detailed records of everything - termination dates, reasons for separation, any disciplinary actions. NYS Department of Labor will request this information when processing claims and having organized documentation can help if you need to contest anything. The experience rating system typically looks at a 3-year window, so it takes time for your rates to improve after a bad year.
If you're having trouble navigating the NYS Department of Labor website for this data, you might want to try calling them directly. I know their phone lines are usually swamped, but I recently discovered this service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Could be useful if you need specific clarification on how they calculate these rates.
The whole system is ridiculous if you ask me. 26 weeks goes by FAST especially in this job market. I burned through my benefits last year and ended up having to take a job paying way less than what I was making before. The NYS Department of Labor doesn't care if you find something decent or not.
I remember MEUC! It was so confusing back then because you had to apply separately even if you were already getting regular unemployment. The whole thing was a mess honestly, probably good it's gone. NYS Department of Labor couldn't handle all the different programs at once.
Paolo Conti
I had such a hard time getting through to NYS Department of Labor when I had questions about my benefit duration. Spent hours on hold just to get basic information. Recently found out about this service called Claimyr (claimyr.com) that helps you actually reach a live agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation.
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Amina Diallo
•Never heard of that but honestly anything is better than trying to call the regular NYS Department of Labor number. Takes forever to get through.
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Oliver Schulz
Just remember that even within those 26 weeks, NYS Department of Labor can stop your benefits if you're not meeting the work search requirements or if there are any issues with your claim. I know someone who got cut off at week 15 because they missed filing their weekly claim one time.
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Zainab Omar
•That's scary! I've been really careful about filing every week but good to know they can cut you off for missing even one week.
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