New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble navigating the NYS Department of Labor website for this data, you might want to try calling them directly. I know their phone lines are usually swamped, but I recently discovered this service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Could be useful if you need specific clarification on how they calculate these rates.

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Interesting, I didn't know there were services to help with NYS Department of Labor calls. Might be worth trying if I can't find what I need online.

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The unemployment system was completely overwhelmed in 2020. I think the rates were actually higher than reported because so many people couldn't even file their claims initially due to website crashes and adjudication backlogs. The NYS Department of Labor wasn't prepared for that volume.

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honestly the system is so backed up right now anyway, even legitimate claims take forever to process. i've been waiting 6 weeks for my adjudication to finish and can't get through to anyone at NYS Department of Labor. maybe focus on finding better work instead of trying to game the system?

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If you're having trouble reaching NYS Department of Labor, try using claimyr.com - they help people get through to agents when the phone lines are jammed. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling when my claim got stuck.

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Your best bet is to document everything if your employer is reducing hours or changing working conditions. Keep records of schedule changes, any communication about layoffs, and changes to your job duties. If you do end up separated from your job, you'll need this documentation for your NYS Department of Labor claim. The key is being prepared rather than trying to force a situation.

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That's really helpful advice. I'll start keeping better records of the hour cuts and any company communications about staffing changes.

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I remember MEUC! It was so confusing back then because you had to apply separately even if you were already getting regular unemployment. The whole thing was a mess honestly, probably good it's gone. NYS Department of Labor couldn't handle all the different programs at once.

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Tell me about it, I never did figure out if I was supposed to get it or not, just gave up trying to navigate all those different applications

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Just focus on your regular UI claim and report any earnings properly. The pandemic programs caused more confusion than they were worth for most people anyway.

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Wait, I thought business owners couldn't get unemployment at all? My cousin owned a restaurant and when it closed during COVID he couldn't get regular unemployment, only got some business assistance stuff.

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That's a common misconception. Corporate officers who take W-2 wages and pay unemployment taxes are generally eligible. It's sole proprietors and partners who typically can't collect. The restaurant owner was probably unincorporated or didn't pay SUTA on his own wages.

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This gives me hope. I definitely paid all the taxes properly. Going to gather all my records and request that hearing. Thank you for the guidance!

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filing is just the first step, then the real fun begins with all the bureaucratic nonsense. They'll probably put your claim in adjudication for weeks while they 'investigate' something trivial. The whole system is designed to discourage people from actually getting benefits.

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That's not always true - my claim was approved within a week with no issues. It really depends on your specific situation and employment history.

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wait so filing for unemployment means they give you money every week? how is that different from like welfare or food stamps?

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Unemployment is insurance that you and your employer paid into while you were working. It's specifically for people who lost their job through no fault of their own. Food stamps and welfare are different programs with different eligibility requirements.

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