


Ask the community...
I had such a hard time getting through to anyone at NYS Department of Labor when I needed help with my claim. The phone lines are always busy and you get disconnected constantly. Someone on here mentioned using Claimyr (claimyr.com) to get through to an actual agent - they have this video demo that shows how it works: https://youtu.be/qyftW-mnTNI. Might be worth checking out if your brother runs into issues and needs to speak to someone.
I've been trying to reach NYS Department of Labor for weeks about my adjudication and can never get through their phone lines. It's so frustrating when you need answers! I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real agent in like 20 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth it if you run into issues and need to actually talk to someone about your case.
The whole system is just broken tbh. They say 2-4 weeks but I've seen people wait 6-8 weeks especially if there's ANY little thing they need to verify. And god forbid you make a mistake on your application because then you're looking at adjudication which can take MONTHS.
File immediately after your last day of work. Don't listen to people who say you can't get unemployment if you're fired - that's not always true. I was terminated for what my employer called 'performance issues' and I received benefits for the full 26 weeks. The adjudication process took about 2 weeks but it was approved. Just be honest on your application about the circumstances.
ugh the whole system is such a mess... they make it so hard to figure out if you even qualify. but yeah definitely try filing anyway, what's the worst that can happen?
Emma Johnson
Make sure you're also keeping track of your state disability insurance contributions if you have employees. That follows a similar schedule but different rates. NYS Department of Labor has all the forms on their employer portal.
0 coins
Liam Brown
I've been dealing with NYS Department of Labor employer issues for months trying to get through to someone about changing our deposit schedule. The phone system is absolutely terrible - keeps disconnecting or putting me on hold for hours. Finally found this service called Claimyr at claimyr.com that actually got me through to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much time and frustration.
0 coins
Evelyn Kim
•That's interesting - did they help with employer tax questions or just unemployment claims?
0 coins
Liam Brown
•They got me connected to the employer services department. The agent was able to explain our deposit schedule change and update our account right away.
0 coins