New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

the system is rigged anyway, they'll find any excuse to deny you benefits even when you deserve them. I was laid off and it still took 6 weeks to get my first payment because they kept asking for more documentation

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That's frustrating but not typical. Most straightforward layoff cases get processed within 2-3 weeks if all documentation is submitted correctly.

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Just file! I thought I wouldn't qualify because I quit my job but it turned out my boss cutting my hours in half counted as constructive discharge. You never know until you try and the application process is pretty straightforward on the my.ny.gov website.

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I was in a similar situation last month and kept getting hung up on when I called the NYS Department of Labor. If you're having trouble getting through to verify anything about timing, I found this service called Claimyr (claimyr.com) that helped me actually reach an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process way less stressful when I could actually talk to someone about my specific situation.

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how much does something like that cost? seems like it might be worth it if the phone lines are that bad

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It was really reasonable and saved me hours of calling. The video explains everything about how they help you get through to the right department.

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just file online its not that complicated. i filed the day after i got fired and everything went smooth. you dont need to stress about perfect timing just get it done

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Been trying to get through to NYS Department of Labor for weeks about my seasonal claim status. The phone system is impossible - either busy signal or they hang up on you after waiting forever. Anyone know a better way to reach someone there?

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I had the same problem last month trying to get answers about my adjudication. Found this service called Claimyr that actually gets you through to NYS Department of Labor agents by phone - they handle all the calling and waiting for you. Check out claimyr.com, they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration and I finally got my issue resolved.

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The whole system is ridiculous anyway. Why should seasonal workers have to jump through all these hoops when we KNOW we're going back to work? It's not like we're trying to game the system, construction literally shuts down in winter. NYS Department of Labor makes it so complicated for no reason.

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totally agree, same thing happens with ski resort workers and pool maintenance crews. we all know when we're going back but still have to deal with all the bureaucracy

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If you're having trouble getting through to NYS Department of Labor for tax-related questions about your benefits, I used a service called Claimyr (claimyr.com) that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time since the regular phone lines were always busy when I needed to verify my 1099-G information.

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Thanks for the tip! I've been trying to reach them about my tax documents for weeks.

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just want to add that you should definitely keep track of all your unemployment payments throughout the year because you'll need to report the total amount on your tax return. NYS Department of Labor will send you a 1099-G form but its good to have your own records too

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Had trouble getting through to NYS Department of Labor when I needed to clarify something similar. If you run into issues reaching them by phone, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process much less stressful when I could actually talk to someone.

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interesting, never heard of that but might be useful if I can't get through the regular way

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The system is SO confusing with multiple states! I worked in NY, moved to PA for 6 months, then came back to NY and got laid off. Still not sure if I filed correctly but my claim got approved eventually. Just be honest about all your work history and let them sort it out.

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