New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a similar situation where I couldn't get through to anyone at NYS Department of Labor to check on my contested claim status. After weeks of busy signals, I found this service called Claimyr (claimyr.com) that actually gets you connected to real agents. There's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration trying to call myself.

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Interesting, never heard of that before. Did they charge you a lot to make the call?

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They focus more on the convenience factor rather than cost. For me it was worth it just to finally talk to someone about my claim instead of getting hung up on constantly.

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Been through this twice now. Your employer can definitely make things difficult by contesting but NYS Department of Labor usually sides with the employee if you were legitimately laid off. Just make sure you have any documentation about your layoff and keep filing your weekly claims even during the adjudication process.

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Ugh the NYS Department of Labor forms are so confusing! I spent forever trying to figure out what they wanted for this question too. I ended up calling but couldn't get through to anyone - typical. If you're having trouble reaching them by phone, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than sitting on hold for hours.

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Mei Chen

How much does something like that cost? I'm already stressed about money while waiting for my claim to process.

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It's worth checking out their site for details, but honestly the peace of mind of actually talking to someone who can answer your questions properly is huge. I was going in circles trying to figure out the forms on my own.

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Just be honest on the form. If you have any kind of supplemental insurance through work that covers accidents, sickness, or unemployment, report it. If you don't have any of these coverages (most people don't), then mark no. The workers' comp situation you mentioned is totally separate and wouldn't go in this section.

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Honestly this whole conversation reminds me of when I was laid off last year and couldn't get through to anyone at NYS Department of Labor for weeks. The irony of discussing 'healthy unemployment' when the system for helping unemployed people is so broken... but I guess that's a different issue entirely.

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Sorry you had trouble reaching them. If you ever need to get through to NYS Department of Labor agents again, I found this service called Claimyr (claimyr.com) that handles the calling for you. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than sitting on hold for hours.

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The way I think about it is like this - if unemployment is at zero, it means the economy has no shock absorbers. When recessions hit (and they always do), you need some flexibility in the labor market to adjust without everything collapsing. Plus zero unemployment usually means wages have gotten so high that companies start automating jobs or moving operations elsewhere.

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This thread has been really educational! I'm going to ask my friend more about this next time I see her. Economics is way more complex than I realized.

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The whole system is such a mess. I've been dealing with NYS Department of Labor for months and they keep changing the rules or at least that's how it feels. One week they want one thing, next week it's something else. Just document EVERYTHING and hope for the best.

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Been there! The basic guidelines helped me a lot when I was figuring everything out last year.

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I had the same issue with getting through to someone when I had questions about my application. Spent hours on hold with NYS Department of Labor. Found this service called Claimyr (claimyr.com) that actually gets you connected to a real person at the unemployment office without all the waiting. They have a video demo showing exactly how it works: https://youtu.be/qyftW-mnTNI. Saved me so much time when I needed to clarify some details about my application.

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That sounds helpful, did they charge you for it?

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Yeah there's a fee but honestly it was worth it to actually talk to someone instead of sitting on hold for hours. Much faster than trying to get through the regular way.

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Just be honest and thorough. I made the mistake of rushing through it and had to deal with adjudication issues later because some of my employment info didn't match what my employer reported.

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