New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is so confusing honestly. I've been trying to reach someone at NYS Department of Labor for weeks to clarify some of these rules but can never get through on the phone. The automated system just hangs up on me after waiting forever.

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I had the same problem until I found Claimyr (claimyr.com). They help you get through to actual NYS Department of Labor agents when you can't reach them yourself. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get my questions answered without the endless hold times.

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One thing people forget is that if you're doing any kind of work, even gig work or odd jobs, you HAVE to report it on your weekly claim. The amount doesn't matter - report everything. NYS Department of Labor will calculate how it affects your benefits but not reporting can get you in trouble for fraud.

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Good point! I did some freelance work last month and wasn't sure if I needed to report it since it was just a few hours.

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The whole system is a joke honestly. They make it so hard to get basic information and the website crashes half the time when you try to file your weekly claim. I've been waiting 6 weeks for my appeal hearing and still nothing!

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hang in there, appeals do take forever but you'll get backpay once it's resolved

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Just remember to keep good records of everything - save confirmation numbers when you file weekly claims, keep screenshots of your job search log, and document any communication with NYS Department of Labor. You'll need this stuff if any questions come up later.

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Don't forget you'll need to file weekly claims too once your initial application is processed. That's separate from the sign up process but equally important for actually getting paid.

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yeah the weekly claims thing confused me at first, I thought filing once was enough lol

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Wait, so after I sign up I have to keep doing something every week? This is more complicated than I thought...

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honestly the whole system is a mess. I've been trying to get through to someone at NYS Department of Labor for weeks about my claim being stuck in adjudication. the phone lines are always busy and when you do get through they just tell you to wait. super frustrating when you're trying to pay bills

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I had the same problem with getting through to NYS Department of Labor agents. Someone on here recommended Claimyr and it actually worked - they got me connected to an agent in like 20 minutes. Check out claimyr.com, they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.

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Make sure you file within the first week after losing your job. There's no waiting period in NY but if you delay filing your initial claim, you could miss out on benefits for those weeks. Also keep all your paperwork from your employer about the layoff - you might need it if there are any questions about your separation.

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The NYS Department of Labor system is so confusing with all these calculations. I filed 3 months ago and I'm still not 100% sure they calculated mine correctly but I was afraid to question it and mess up my payments. The whole thing gives me anxiety.

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Just remember you also have to pay taxes on unemployment benefits so factor that in when budgeting. They don't automatically withhold taxes unless you request it.

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Oh great, another thing to worry about. Can I have them take taxes out automatically?

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Yes, you can elect to have 10% withheld for federal taxes when you file your weekly claims. It's an option in the system.

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