New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just to add - make sure your bank account is in your name only. Joint accounts sometimes cause issues with the NYS Department of Labor direct deposit system. Also double-check that your bank accepts ACH transfers for unemployment benefits, some credit unions have weird rules about it.

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ugh the whole payment system is such a mess... i've been trying to switch mine for weeks and keep getting error messages

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What kind of error messages? Sometimes clearing your browser cache helps with the my.ny.gov portal issues.

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I've been trying to get through to NYS Department of Labor for weeks about my claim status and it's impossible! The phone lines are always busy and when I do get through, I get disconnected. If you need to actually talk to someone at NYS Department of Labor about your claim, I recently found this service called Claimyr that helped me get connected. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting nowhere.

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Really? That actually worked for you? I've been so frustrated trying to reach them about my adjudication issue.

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The whole unemployment system is a NIGHTMARE. They make it so complicated on purpose to discourage people from filing. But definitely file if you qualify - you've been paying into this system through your paychecks so you deserve the benefits when you need them!

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The whole system is so confusing! I thought you couldn't get unemployment if you were working at all. This is actually helpful to know because my hours got cut too but I was afraid to even try filing.

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Just make sure you report your earnings EXACTLY right on your weekly claim or they'll hit you with an overpayment later. I learned that the hard way when I forgot to include some tips one week.

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Good point - I'll be super careful about reporting everything accurately. Do I report gross pay or net pay?

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wait so if you get fired for being late too many times does that count as misconduct?? asking for a friend obviously lol

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Yes, chronic tardiness can be considered misconduct if it was willful and your employer had clear policies about attendance. It depends on the specific circumstances though.

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Just wanted to add that even if you get initially denied, you can always appeal the decision. I was denied at first because they said I quit voluntarily, but I appealed with documentation showing it was actually constructive dismissal and eventually won my case.

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THE WHOLE SYSTEM IS RIGGED AGAINST YOUNG PEOPLE! They make it harder for kids to get jobs then make them jump through hoops for benefits. My daughter went through this same BS last year and it took MONTHS to get her first payment. NYS Department of Labor doesn't care about helping young workers at all.

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That's really frustrating. How long did it actually take for your daughter's claim to get approved?

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Similar situation here - my 20 year old had issues too but it turned out to be because he didn't report some cash wages from a summer job correctly. Once we figured that out and submitted the right paperwork, his weekly claims started going through normally. Check if there are any wage discrepancies showing up in his account.

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