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I had such a hard time getting through to anyone at NYS Department of Labor when I needed help with my claim. The phone lines are always busy and you get disconnected constantly. Someone on here mentioned using Claimyr (claimyr.com) to get through to an actual agent - they have this video demo that shows how it works: https://youtu.be/qyftW-mnTNI. Might be worth checking out if your brother runs into issues and needs to speak to someone.
I had such a hard time getting through to the NYS Department of Labor when I needed to check on my claim status after being fired. Spent hours on hold every day for a week. Finally found this service called Claimyr at claimyr.com that actually got me connected to an agent in like 15 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Super helpful when you need to talk to someone about your specific situation instead of just guessing from the website.
File immediately after your last day of work. Don't listen to people who say you can't get unemployment if you're fired - that's not always true. I was terminated for what my employer called 'performance issues' and I received benefits for the full 26 weeks. The adjudication process took about 2 weeks but it was approved. Just be honest on your application about the circumstances.
ugh the whole system is such a mess... they make it so hard to figure out if you even qualify. but yeah definitely try filing anyway, what's the worst that can happen?
One thing that really helped us was implementing better hiring practices. Checking references more thoroughly and having a longer probationary period reduced our turnover, which obviously helps with the unemployment claims.
If you're having trouble reaching NYS Department of Labor to get information about contesting claims or understanding your tax rate calculation, I found this service called Claimyr (claimyr.com) that helps get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of being on hold when I needed to contest a questionable claim last year.
Ashley Simian
The whole system is so frustrating! They make it sound like there are all these safety nets but when you actually need them they're not available. I've been trying to get through to NYS Department of Labor to ask about this exact thing but their phone lines are always busy. Has anyone had luck actually talking to someone there recently?
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Oliver Cheng
•I had the same problem trying to reach them about my claim status. Someone on here recommended using claimyr.com - it's a service that helps you get through to NYS Department of Labor agents. I watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Actually got connected to an agent within a few hours instead of spending days calling. They explained my whole situation and confirmed there aren't any extension programs available right now.
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Ashley Simian
•That actually sounds really helpful. I'll check that out because I need to understand all my options before my benefits run out completely.
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Taylor To
just wanted to say i feel you on this - went through the same thing and it's really stressful when you see that week counter getting low. make sure you're documenting all your job searches properly because if anything does open up extension-wise you'll want to have everything in order
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