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I've been trying to get through to NYS Department of Labor for weeks about my claim status and it's impossible! The phone lines are always busy and when I do get through, I get disconnected. If you need to actually talk to someone at NYS Department of Labor about your claim, I recently found this service called Claimyr that helped me get connected. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting nowhere.
The whole system is so confusing! I thought you couldn't get unemployment if you were working at all. This is actually helpful to know because my hours got cut too but I was afraid to even try filing.
Just make sure you report your earnings EXACTLY right on your weekly claim or they'll hit you with an overpayment later. I learned that the hard way when I forgot to include some tips one week.
wait so if you get fired for being late too many times does that count as misconduct?? asking for a friend obviously lol
THE WHOLE SYSTEM IS RIGGED AGAINST YOUNG PEOPLE! They make it harder for kids to get jobs then make them jump through hoops for benefits. My daughter went through this same BS last year and it took MONTHS to get her first payment. NYS Department of Labor doesn't care about helping young workers at all.
Similar situation here - my 20 year old had issues too but it turned out to be because he didn't report some cash wages from a summer job correctly. Once we figured that out and submitted the right paperwork, his weekly claims started going through normally. Check if there are any wage discrepancies showing up in his account.
Kelsey Chin
Just to add - make sure your bank account is in your name only. Joint accounts sometimes cause issues with the NYS Department of Labor direct deposit system. Also double-check that your bank accepts ACH transfers for unemployment benefits, some credit unions have weird rules about it.
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Norah Quay
ugh the whole payment system is such a mess... i've been trying to switch mine for weeks and keep getting error messages
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Molly Hansen
•What kind of error messages? Sometimes clearing your browser cache helps with the my.ny.gov portal issues.
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