New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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This is fascinating from a policy perspective. The unemployment insurance system established then required states to create their own programs - that's why we have NYS Department of Labor handling our claims rather than a federal system. Each state had to meet federal standards but could implement their own procedures for things like adjudication and job search requirements.

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Interesting! So the state-by-state approach we have now was intentional from the beginning, not something that evolved later.

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just wanted to add that agricultural programs also played a role, especially the Agricultural Adjustment Act. farming was still a huge employer back then so stabilizing farm incomes helped rural unemployment too

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If you're having trouble getting through to NYS Department of Labor by phone, you might want to check out claimyr.com - they help people actually reach unemployment agents when the regular phone lines are jammed. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Given how important it is to report this situation quickly, it might be worth looking into.

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Thanks I'll check that out. The regular NYS Department of Labor phone number has been impossible to get through on.

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Wait so what if someone is just in jail for like a weekend? Do you have to report that too or is there some minimum time period?

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Any period of incarceration where you can't work or look for work should be reported. Even a few days can technically affect eligibility for those specific weeks.

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The system is fundamentally broken and they know it. They make it deliberately difficult hoping people will give up and stop claiming benefits. I've been through THREE separate adjudication processes this year alone, each one lasting weeks. The job search requirements are intentionally confusing and they change the rules without proper notification.

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I feel this so much. It's like they design the system to be as frustrating as possible.

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One thing that helped me was setting up a dedicated email folder for all NYS Department of Labor correspondence and keeping a calendar with important dates like when my job search activities are due. Prevention really is better than trying to fix problems after they happen. Also make sure your contact information is always current in the system.

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ugh the whole system is broken... unemployment affects working people too because our taxes pay for it and then when we need it the system doesn't work properly

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Don't forget unemployment affects your future job prospects too if you're not strategic about it. Use this time for networking and skill building. Keep detailed records of your job search activities beyond what NYS Department of Labor requires.

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THE WHOLE SYSTEM IS A JOKE!!! They make it seem easy to apply but then they find every excuse to delay or deny your claim. I've been fighting them for 3 months over a simple separation issue and still haven't received a penny. Don't get your hopes up that it'll be smooth sailing.

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Sorry you're going through that. What kind of separation issue are they questioning?

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Just go ahead and apply - worst case scenario they deny you and you appeal. But you can't get benefits if you don't apply first. The my.ny.gov portal works fine most of the time, just avoid filing during peak hours on Sundays when everyone else is doing their weekly claims.

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