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If you're having trouble getting through to NYS Department of Labor by phone, you might want to check out claimyr.com - they help people actually reach unemployment agents when the regular phone lines are jammed. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Given how important it is to report this situation quickly, it might be worth looking into.
The system is fundamentally broken and they know it. They make it deliberately difficult hoping people will give up and stop claiming benefits. I've been through THREE separate adjudication processes this year alone, each one lasting weeks. The job search requirements are intentionally confusing and they change the rules without proper notification.
One thing that helped me was setting up a dedicated email folder for all NYS Department of Labor correspondence and keeping a calendar with important dates like when my job search activities are due. Prevention really is better than trying to fix problems after they happen. Also make sure your contact information is always current in the system.
ugh the whole system is broken... unemployment affects working people too because our taxes pay for it and then when we need it the system doesn't work properly
THE WHOLE SYSTEM IS A JOKE!!! They make it seem easy to apply but then they find every excuse to delay or deny your claim. I've been fighting them for 3 months over a simple separation issue and still haven't received a penny. Don't get your hopes up that it'll be smooth sailing.
Daniela Rossi
This is fascinating from a policy perspective. The unemployment insurance system established then required states to create their own programs - that's why we have NYS Department of Labor handling our claims rather than a federal system. Each state had to meet federal standards but could implement their own procedures for things like adjudication and job search requirements.
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Ava Harris
•Interesting! So the state-by-state approach we have now was intentional from the beginning, not something that evolved later.
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Ryan Kim
just wanted to add that agricultural programs also played a role, especially the Agricultural Adjustment Act. farming was still a huge employer back then so stabilizing farm incomes helped rural unemployment too
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