New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble getting through to NYS Department of Labor on the phone when I needed help with my claim timing. If you run into issues or need to speak with someone about your specific situation, I found this service called Claimyr that helped me get connected to an actual agent. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process much less stressful when I had questions about my filing.

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Never heard of that but anything is better than being on hold for 3 hours with NYS Department of Labor just to get disconnected!

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Just to add - if you were laid off make sure you get documentation from your employer about the reason. NYS Department of Labor will verify with them anyway but having it upfront can speed up the process. Also start thinking about your job search plan because you'll need to be actively looking for work and keeping records.

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If you're having trouble getting through to NYS Department of Labor to ask questions about reporting work, I found this service called Claimyr that helps you actually reach a live agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it last month when I had questions about reporting temporary work and it saved me hours of trying to call.

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Never heard of that before. Sounds too good to be true tbh

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I was skeptical too but it actually worked. Way better than sitting on hold for hours or having the system hang up on you.

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just be honest about it... my cousin tried to hide some side work and got caught when they audited his claim randomly. not worth the stress

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I had to deal with getting through to NYS Department of Labor when my claim went into adjudication. Calling their phone system was impossible - kept getting busy signals or hung up on after waiting an hour. Finally used a service called Claimyr (claimyr.com) that actually got me connected to an agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get answers about my contested claim status.

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How much did that cost though? I'm already broke from losing my job.

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It was worth it to get through and find out what was happening with my claim. Way better than sitting in limbo not knowing anything.

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same boat here last month, my manager tried to scare me by saying i wouldnt get anything. ended up getting approved after they investigated. just make sure you file right away!

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I had trouble reaching NYS Department of Labor when my employer contested my claim. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that gets you through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get my case resolved quickly.

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How much does something like that cost? Seems like you shouldn't have to pay extra just to talk to them.

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I thought the same thing but honestly it was worth it to get through instead of calling hundreds of times. The value is in actually reaching someone who can help.

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Don't feel guilty about filing! That's what the system is for. Your employer has been paying into unemployment insurance specifically for situations like layoffs. It's not coming out of their pocket directly.

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You're right, I shouldn't feel bad about using a system that exists for this exact reason. Thanks for the reminder.

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I had a really hard time getting through to anyone at NYS Department of Labor to check on my claim status when I was in a similar situation. Kept getting disconnected or put on hold for hours. I ended up using this service called Claimyr (claimyr.com) that basically calls and waits on hold for you, then connects you to an actual agent when they pick up. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier to get real answers about my adjudication timeline.

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That sounds too good to be true, how much does something like that cost?

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I was skeptical too but it actually worked. They don't ask for any personal info upfront, you just give them your callback number and they call you when they get an agent on the line.

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Just want to add my experience - my employer responded on day 8 but didn't contest anything, just confirmed the separation details. My claim was approved 3 days later. So even if they respond, it doesn't necessarily mean bad news!

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