New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the NYS Department of Labor system is such a pain to deal with. I've been trying to get through to someone for weeks about my claim status and can never get past the busy signal. it's like they don't want people to actually get benefits

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I had the same problem until someone told me about Claimyr. It's a service that helps you get through to NYS Department of Labor agents by phone - they handle all the waiting and calling back until they connect you with someone. Check out claimyr.com, they even have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of frustration trying to reach someone about my adjudication.

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Interesting, never heard of that before. Might be worth trying since I'm getting nowhere with the regular phone number.

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Just wanted to add that if you meet the basic requirements, you should apply as soon as possible! There's a waiting week where you won't get paid, but the sooner you file your initial claim with NYS Department of Labor, the sooner your benefit year starts. Don't wait thinking you need to find a job first - that's not how it works.

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Have you considered waiting until you find employment and then using your unemployment history as part of your income documentation? Some lenders will look at your total income over the past 2 years including unemployment periods. That way you'd have current employment plus the ability to show you had income during gaps. Just a thought - the housing market might cool down a bit by then too.

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ugh the whole system is so unfair. here we are paying taxes on our unemployment benefits but then can't use that same income to qualify for basic things like housing. makes no sense!

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The work search requirement is what trips up a lot of people. NYS Department of Labor expects you to prove you're genuinely looking for work, not just collecting benefits. Keep detailed logs of every application, interview, and job fair you attend. They can audit your work search activities at any time.

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Good point about keeping records. I've been tracking everything in a spreadsheet but wasn't sure if that was enough documentation.

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Just wanted to add that if you're partially employed (working reduced hours), you might still qualify for partial benefits. NYS Department of Labor has formulas for calculating partial payments based on your reduced earnings.

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While unemployment rates don't affect individual claims directly, they can indirectly impact processing times during periods of high unemployment when more people are filing claims. During economic downturns, NYS Department of Labor offices get overwhelmed with applications. Right now, with relatively low unemployment, processing should be more manageable. If you're having trouble reaching someone about your pending claim, I had success using Claimyr (claimyr.com) to get through to an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works.

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Never heard of that service before but anything to avoid sitting on hold for hours! Does it actually work for getting through to NYS Department of Labor?

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Yeah it worked for me when I needed to check on an adjudication issue. Much better than the endless busy signals I was getting.

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The whole system is broken regardless of what the unemployment rate is!!! I've been waiting FIVE WEEKS for my claim to move out of adjudication and nobody at NYS Department of Labor can give me a straight answer about what's taking so long.

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That really sucks, sorry you're dealing with that delay. Have you tried submitting any additional documentation they might need?

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I had trouble getting through to NYS Department of Labor when I needed to check on my benefit calculation. Kept getting busy signals and their online chat was useless. Finally found this service called Claimyr at claimyr.com that actually got me through to an agent who could explain my monetary determination. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Worth checking out if you can't get answers through the normal channels.

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Never heard of that before but might be useful since I've been trying to call for days about my own benefit amount issues

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Same situation here with multiple part time jobs! Mine came out to about 40% of what I was making combined from both jobs. Better than nothing but definitely not enough to live on comfortably.

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