New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a similar issue and couldn't get through to anyone at NYS Department of Labor for weeks. Finally found this service called Claimyr (claimyr.com) that actually got me connected to a real person who explained exactly what was wrong with my claim. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Turned out I was making a simple mistake in how I was reporting my availability that was causing the system to flag me. Got it sorted out the same day.

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How much does something like that cost? I'm already stressed about money and don't want to spend more if I don't have to.

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It was worth it for me since I was losing weeks of benefits trying to figure it out on my own. The peace of mind knowing I was doing everything correctly was huge.

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Same boat here! The ability requirement is so vague. Like what does 100% even mean in their system?

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The whole eligibility system is a JOKE. They make it so complicated on purpose to discourage people from applying. I worked for 2 years and they still tried to deny me because of some technicality about my work schedule. Had to fight them for months just to get what I was entitled to.

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Same here, the system is designed to reject people first and ask questions later.

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def check if you were classified as an employee vs independent contractor too. some restaurants try to pull that and if you were 1099 instead of W2 that could affect eligibility

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I got W2s so I should be good on that front, but thanks for mentioning it!

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The whole unemployment system is SO confusing honestly. I spent weeks trying to figure out if I qualified because I was working like 15 hours a week but needed full-time work to pay my bills. Turns out I did qualify for partial benefits! I wish they made this stuff clearer on their website.

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If you're having trouble reaching NYS Department of Labor directly to get these questions answered, I actually found this service called Claimyr that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes talking to a real person makes all the difference in understanding your specific situation.

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Been there! The basic definition is that you're unemployed if you're without work or working significantly fewer hours than normal, and it's not because you chose to leave or did something wrong. NYS Department of Labor wants to see that you're genuinely looking for work and available to take a job if one comes up.

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If you're having trouble getting through to NYS Department of Labor to ask questions about your benefit amount, I found this service called Claimyr that helps you actually reach a real person at the unemployment office. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to get answers about my weekly benefit calculation for weeks before using them.

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Interesting, I might need that if I run into issues. The NYS Department of Labor phone system seems impossible to navigate.

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The system is so confusing!! I filed 2 weeks ago and still don't know exactly what I'll get. My account just says pending and there's no clear info about the benefit amount calculation anywhere on their website.

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Check your monetary determination notice - it should show your quarterly wages and calculated weekly benefit rate. If you haven't received it yet, it usually comes within 7-10 days of filing.

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Whether wages go up or down the big corporations always find ways to screw over workers. They'll use any excuse to cut jobs and then act like it's because of government policy. The unemployment system gets flooded and then they blame that on the wage increase too. It's all connected to keep working people down.

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yeah but at least if you lose your job you can get unemployment. better than nothing i guess

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