New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a nightmare trying to get my 1099-G from NYS Department of Labor last year. The website kept crashing and when I called they said I had to wait for it to be mailed. If you still can't find yours online, you might need to call them directly. I used a service called claimyr.com that helped me get through to an actual agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals.

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How much did that cost? I've been trying to reach NYS Department of Labor for weeks about my tax documents.

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It was worth it for me since I needed to resolve the issue quickly for my tax filing deadline. Much easier than the endless phone tree.

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Just a heads up - if you received any of the enhanced federal benefits during the pandemic (like the extra $600 or $300 weekly), those are also taxable. Make sure your 1099-G includes everything you received, not just the regular state unemployment amount.

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The whole quarter system is confusing AF. Like why can't they just use your last year's W-2? Would be so much simpler than this base period nonsense

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I think there might be different rules if you don't have enough earnings in the regular base period? Something about an alternate base period that uses more recent quarters but I'm not sure how that works.

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The unemployment system is designed to make you feel like you're failing even when you're doing everything right. Those statistics don't account for people who have to take jobs that pay way less than their previous position just to get off unemployment. NYS Department of Labor counts that as a 'success' but is it really?

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I understand the frustration but the data does show most people find comparable employment within 6 months. It's not perfect but the system does work for the majority of claimants.

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Same boat here, been on UI for 10 weeks. My caseworker told me the average in NY is around 16 weeks but that varies a lot by field. What industry are you in?

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I'm in marketing/communications. Feels like every job posting has 200+ applicants these days.

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Just be super careful about the reason for separation part. If you put down the wrong thing it can mess up your whole claim. For layoffs you want to select 'lack of work' or 'company downsizing' - don't accidentally pick anything that makes it sound like you quit or were fired for misconduct.

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Good point! It was definitely a layoff, they closed the location completely. I'll make sure to be clear about that.

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Once you get your initial claim filed you'll need to do weekly certifications every week to keep getting benefits. Don't forget about those or you'll lose your payments! And start looking for work right away because they have job search requirements now.

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I've been trying to get through to someone at NYS Department of Labor for weeks about my own claim and it's impossible! The phone system is a nightmare and I keep getting hung up on. Has anyone found a way to actually talk to a real person there?

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I had the same problem until I found this service called Claimyr that helps you get through to NYS Department of Labor agents. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Basically they handle all the calling and waiting for you, then connect you when an agent picks up. Saved me hours of frustration trying to reach someone about my adjudication issue.

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That actually sounds really helpful! I'm so tired of spending my whole day calling and getting nowhere.

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Just wanted to add that even if you do qualify, you still have to meet the weekly requirements like doing job searches and being available for work. Don't quit unless you have another job lined up or you're sure you meet the good cause requirements.

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