New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

whatever you do dont mention the tardiness thing when you apply just say you were laid off or something

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That's terrible advice. Being dishonest on your unemployment application is fraud and can result in serious penalties including having to pay back benefits and potential criminal charges. Always be truthful with NYS Department of Labor.

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Same boat here - got canned last month for 'performance issues' but really think my supervisor just didn't like me. Still waiting to hear back from my claim. The whole system is so stressful when you're already dealing with job loss.

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The system is broken regardless of who's in office! I've been waiting 2 months for my appeal hearing and they keep rescheduling. NYS Department of Labor doesn't care about us regular people trying to survive.

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I feel your frustration but appeal hearings are scheduled separately from regular claims processing. Have you received any communication about your hearing date?

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Same boat here - filed in December and still waiting. My cousin got approved in like 2 weeks though so I don't think it's about unemployment rates, probably just depends on your specific situation.

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File now! I was in retail management for years and the benefits calculation includes your base pay plus averaged tips if they were reported. Don't assume you won't qualify for a decent amount. Plus unemployment gives you time to find a GOOD job instead of just taking the first thing that comes along. The job search requirements are pretty reasonable - usually 3 contacts per week and they accept online applications.

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That's a good point about having time to find something better. I was worried about the job search requirements but 3 contacts a week sounds totally doable.

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definitely file! my cousin waited and regretted it so much. even if you only get benefits for a month it's still free money you earned. just make sure you file your weekly claims on time every week or you lose that week's payment

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If you're having trouble reaching NYS Department of Labor to set up tax withholding, I used a service called Claimyr (claimyr.com) that helped me get through to an agent quickly. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to update my withholding preferences the same day instead of waiting weeks to get through on the phone.

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Thanks for this! I've been trying to call NYS Department of Labor for days but keep getting disconnected. I'll check out that site.

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The tax thing is frustrating but you can also just set aside money yourself if you don't want to reduce your weekly payments. I put about 15% of each payment into a separate savings account for taxes. That way I have the full amount when I need it and don't have to stress about owing money I don't have.

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That's a good idea. I'm going to start doing this with my next payment. Better to be prepared than get surprised later.

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this whole NYS Department of Labor system is a JOKE. took me 6 months to get my initial claim approved and now the weekly filing doesn't even work half the time. how are people supposed to survive when they make it this hard to get your benefits??

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Had the exact same issue last month! Turned out I had to update my browser and disable ad blockers for the my.ny.gov site. Also check that you don't have any VPN or privacy extensions running - the NYS Department of Labor website is really picky about security settings.

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