New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly the whole system is designed to confuse people with all these acronyms and technical terms. they make it so complicated on purpose

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UI is just unemployment insurance like everyone said. Once you get used to the system it's not too bad, just make sure you keep up with your weekly claims and job search log!

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basically anyone can APPLY but whether you get approved is different. I applied when I quit my job and obviously got denied but at least I tried lol. the system is set up to make you jump through hoops anyway

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That's an important distinction - you can file a claim but quitting without good cause typically disqualifies you. However, there are exceptions for quitting due to unsafe working conditions, harassment, or significant changes to your job terms.

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Same boat here! Lost my restaurant job and wasn't sure about applying either. Turns out even if you're not 100% sure you qualify, it's worth filing because the worst they can say is no.

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this is all super helpful everyone, thank you! one more question - when i file the weekly claims, is there a specific day i have to do it or can i do it anytime during the week?

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You can file your weekly claim starting Sunday for the previous week, but you must file by 7:30 PM on the following Saturday or you'll miss that week's payment. Most people file on Sunday or Monday to get it out of the way. The system is usually less busy early in the week too.

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Just to add - make sure your bank account is in your name only. Joint accounts sometimes cause issues with the NYS Department of Labor direct deposit system. Also double-check that your bank accepts ACH transfers for unemployment benefits, some credit unions have weird rules about it.

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ugh the whole payment system is such a mess... i've been trying to switch mine for weeks and keep getting error messages

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What kind of error messages? Sometimes clearing your browser cache helps with the my.ny.gov portal issues.

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Make sure you're not working ANY hours during weeks you claim benefits, even if it's just a few hours of freelance work. That's what caused my adjudication nightmare last year. NYS Department of Labor flagged every week where I had even minimal earnings and it took forever to sort out.

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Oh no, I did some gig work two weeks ago and reported it. Should I be worried about that causing more delays?

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The key is documentation. Keep records of EVERYTHING - every job application, every phone call, every email. When adjudication happens, having detailed records helps resolve things faster. Also never miss a weekly claim deadline even if you think there might be issues.

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