Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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If you're having trouble getting through to someone at NYS Department of Labor to verify your benefit amounts or get documentation, I used this service called Claimyr (claimyr.com) when I needed to talk to an agent about my 1099-G form. They help you actually reach a human at the unemployment office instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call.
Never heard of that but might be useful. The NYS Department of Labor phone system is absolutely terrible.
Just to add - make sure you're looking at the right tax year when reporting. If you received unemployment in 2024, that goes on your 2025-2026 FAFSA. If it was 2023 benefits, it should have been on your current FAFSA. The timing can get confusing especially if you were collecting UI across multiple calendar years.
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The system is definitely broken. I've been dealing with an overpayment notice for benefits I received LAST YEAR that they're now saying I wasn't entitled to. How can they approve payments and then take them back months later? It feels like they approve people just to create debt later. The whole NYS Department of Labor operation needs to be rebuilt from scratch.
Overpayment notices can be issued if they discover information that affects your initial eligibility determination. You have appeal rights for those notices - definitely don't ignore them.
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One thing to know is that if you have trouble getting through on the phone to NYS Department of Labor, there's a service called Claimyr that can help you get connected to an agent faster. I found out about it when I was stuck in adjudication and couldn't reach anyone for weeks. You can check it out at claimyr.com - they even have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me a lot of frustration when I needed to speak to someone about my claim status.
That's good to know! I hope I don't run into any issues, but I'll keep that in mind if I can't get through.
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The NYS Department of Labor has actually improved processing times significantly since 2023. Standard claims without complications typically process within 10-14 business days. However, if your claim requires adjudication (employer disputes, quit vs layoff verification, etc.) it can take 4-6 weeks. You can check your claim status on my.ny.gov. If you're having trouble reaching them by phone due to high call volume, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works.
Wait what's adjudication exactly? My status just says pending and I'm freaking out that something went wrong
Adjudication is when NYS Department of Labor needs to investigate something about your claim - like verifying the reason you left your job or confirming your work history. Pending status is normal for the first week or two, don't panic yet.
The whole system is a nightmare honestly. I've been waiting 3 weeks just to talk to someone about my claim status and the phone lines are always busy. They say processing is faster but try actually getting help when something goes wrong!
Same here! Filed 2 weeks ago and still nothing. This is ridiculous.
Ella Knight
The whole system is ridiculous if you ask me. Why can't they just make a simple calculator that actually works? I spent three weeks trying to figure out my benefits and even the NYS Department of Labor rep I finally reached gave me different numbers than what showed up in my account.
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William Schwarz
Don't forget you can also check if you qualify for the alternate base period if your regular base period doesn't give you enough wages to qualify. That uses the most recent 4 quarters instead of the first 4 of the last 5.
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