New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Don't forget you also have to register for work with the NYS Department of Labor job search website and keep your profile updated. And if you refuse a suitable job offer without good cause, you can lose your benefits. 'Suitable' generally means work that's similar to your previous job in terms of skills and pay, but as time goes on they might expect you to accept lower-paying positions.

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How much lower can the pay be before it's not considered suitable anymore?

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just apply online at labor.ny.gov and see what happens! worst they can say is no but if you got laid off you'll probably qualify. the whole thing is confusing but once you start the process it gets clearer

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The whole system is rigged against workers!! They push you into jobs that pay nothing while corporations get tax breaks. Low unemployment just means more people working multiple part time jobs to survive. NYS Department of Labor doesn't care if you can actually live on what they're forcing you to accept.

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I get the frustration but the requirements are based on labor market conditions. It's not personal.

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The current unemployment rate in NY is around 4.1% as of December 2024, so you're definitely in the 'low unemployment' category. Make sure you're documenting everything in your job search log - the expanded radius requirements, salary considerations, and any job rejections. Keep detailed records because if there's ever a question about your eligibility, you'll need proof you were actively searching within the guidelines they gave you.

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Thanks, this is really helpful. I'll start documenting the expanded search requirements right away.

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ugh the phone interviews are such a pain! I had mine last month and they asked me like 20 questions about every single job I had in the past 18 months. Why I left each one, what my duties were, how much I made... it was exhausting. But I got approved after so I guess it worked out.

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Don't overthink it too much. They just want to make sure you're eligible and that everything adds up. Common reasons for interviews include voluntary quit situations, misconduct allegations, or if your employer contests your claim. Just be prepared to explain your work history clearly and why you're unemployed now.

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This is good advice. Also make sure you know your social security number and have any documentation handy about your previous jobs in case they ask for specific details.

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I was in the same boat last year! The waiting period for NYS Department of Labor approval was brutal - took almost 6 weeks for my first payment. I had to call them so many times but could never get through. Finally used this service called Claimyr (claimyr.com) that helped me reach an actual agent who could check my claim status. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me weeks of frustration trying to get answers about my delayed payments.

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Interesting, never heard of that service. How much does it cost?

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It was worth it for me since I was going crazy not knowing why my claim was stuck. Way easier than trying to call NYS Department of Labor directly.

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been there!! unemployment is so stressful especially when you're worried about credit too. just focus on making those minimum payments and you'll be fine. the actual UI benefits are not credit-related at all

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Don't forget about the waiting week! In NY there's no waiting week anymore - you can get benefits for your first week if you're eligible. A lot of quiz questions still include old info about waiting periods that don't apply here. Also, benefits can last up to 26 weeks typically, but that can change during economic emergencies.

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good point about the waiting week - my quiz had that wrong too! also the quiz I took asked about taxes and UI benefits are taxable income so you need to report them

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Oh yeah I forgot about the tax part. Can you have taxes withheld automatically or do you have to pay quarterly?

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