New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Madison Tipne

How to renew unemployment benefits after my NYS Department of Labor claim expired?

My unemployment benefits ran out about 6 weeks ago and I'm still looking for work. I heard you might be able to renew or restart your claim somehow? I was getting regular UI for about 20 weeks but then it just stopped. My job search has been going nowhere and I really need to figure out if there's a way to get benefits again. Has anyone successfully renewed their unemployment claim with NYS Department of Labor? What's the process like?

ugh the whole system is so confusing!! i ran out of benefits too and when i called NYS Department of Labor they just kept transferring me around. nobody could give me a straight answer about whether i could apply again or not. spent like 2 hours on hold just to get hung up on

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I had the same problem trying to reach someone at NYS Department of Labor about my expired claim. Ended up using this service called Claimyr (claimyr.com) that actually got me through to an agent in like 15 minutes. They have a video demo that shows how it works: https://youtu.be/qyftW-mnTNI. The agent was able to look at my work history and tell me exactly what I needed to do to file a new claim.

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Just wanted to add that if you do qualify for a new claim, you'll have to go through the whole process again - job search requirements, waiting week, all of it. Make sure you have all your employment documentation ready before you start the application.

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Thanks for the heads up! Do I need to report the temp work I did while on my previous claim when I file the new one?

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Yes definitely report all work and wages. That's actually what might qualify you for the new claim in the first place.

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Dylan Campbell

NYS Department of Labor unemployment benefits - when will tax refund arrive?

I got unemployment benefits last year and paid taxes on them, but then I heard the IRS was supposed to give refunds for some of the unemployment tax. I filed my NYS Department of Labor weekly claims properly and everything was legit. Does anyone know when these unemployment tax refunds are actually going to show up? I keep checking my bank account but nothing yet. My neighbor said she got hers already but I'm still waiting.

ugh the whole unemployment tax situation is so confusing! I had similar issues when I was dealing with my NYS Department of Labor claim status and trying to figure out all the tax implications

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If you're having trouble getting through to the IRS about unemployment-related tax questions, I had success using a service called Claimyr (claimyr.com) - they helped me connect with the right people when I couldn't get through the phone lines. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful when I was trying to sort out my unemployment benefit tax situation.

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Interesting, I didn't know there were services that could help with getting through to government agencies. Might be worth looking into if the IRS lines are still impossible to reach.

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Jamal Harris

How long does it take to get accepted for unemployment with NYS Department of Labor?

I just submitted my initial unemployment claim through the NYS Department of Labor website last Tuesday and I'm wondering what kind of timeline I should expect. My former employer laid me off due to budget cuts, so it should be pretty straightforward, but I keep reading different things online about processing times. Some people say a few days, others mention weeks. Has anyone recently gone through this process? I need to know if I should be looking for other income sources while I wait.

The key is staying on top of your weekly certifications while you wait. I made the mistake of not filing my first week because I thought I had to wait for approval first - cost me a week of benefits. Also, if you don't hear anything after two weeks, try calling the NYS Department of Labor helpline, though getting through can be challenging during peak hours.

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OMG yes the phone situation is terrible! I've been trying to call for three days about my pending claim and either get busy signals or sit on hold for hours before getting disconnected. There has to be a better way to reach someone.

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Actually, I had this exact problem trying to reach NYS Department of Labor agents about my claim status. After weeks of failed calls, I found this service called Claimyr (claimyr.com) that basically calls for you and gets you connected to an actual person. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. It saved me so much frustration - got through on the first try and finally got my adjudication issue resolved.

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Mine got approved in exactly 8 days but I think I got lucky. My friend filed the same week and hers took almost 3 weeks because they had questions about her work history. The system is just really inconsistent unfortunately.

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Zainab Yusuf

Does a company pay unemployment benefits when you file a claim?

I'm filing for unemployment for the first time and I'm confused about who actually pays the benefits. Does my former employer pay the unemployment money directly to me, or does NYS Department of Labor pay it? My ex-boss made some comment about how my claim is going to cost them money and now I'm wondering if they're the ones who have to pay my weekly benefits. Can someone explain how this works?

wait so if my company has had a lot of layoffs does that mean they pay more in unemployment taxes?? that seems backwards since they're already struggling financially

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Yes, companies with higher claim rates do pay higher unemployment insurance tax rates. It's designed to incentivize employers to maintain stable employment when possible.

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Amina Bah

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The whole system is set up so individual employers can't retaliate against workers for filing claims since they're not paying benefits directly. NYS Department of Labor keeps that separation for good reason.

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Yuki Watanabe

NYS Department of Labor unemployment qualification requirements - who qualify for unemployment benefits?

I'm trying to figure out if I qualify for unemployment benefits through NYS Department of Labor. I was laid off from my warehouse job last month after working there for 8 months. Before that I had another job for about 6 months but quit because of a family emergency. I'm hearing different things about who qualify for unemployment and what the requirements are. Does anyone know the exact criteria? I'm worried my previous job where I quit might disqualify me even though my recent job was a layoff.

Mei Chen

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honestly the whole system is a mess, they make it so confusing on purpose!! ive been trying to figure out my eligibility for weeks and every person i talk to tells me something different about the requirements

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Based on what you described, you should definitely qualify. The layoff from your most recent job is what matters for eligibility, and 8 months of work should give you enough wage credits. Just file as soon as possible since there's usually a one-week waiting period before benefits start.

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