


Ask the community...
If you're having trouble reaching NYS Department of Labor by phone (which is super common), I used a service called Claimyr that helped me get through to an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It saved me so much frustration when I had questions about my claim status.
ugh the whole system is so confusing! I was underemployed for like 3 months last year and could never figure out if I was doing the weekly claims right. kept getting different answers every time I called NYS Department of Labor
Getting through to NYS Department of Labor by phone is always a nightmare. If you're still having trouble with claims, I heard about this service called Claimyr (claimyr.com) that helps people get connected to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation.
I think there's also something about being able and available for work that's different between the two situations. Like if you're underemployed, you still have to prove you're looking for additional work or a better job, not just settling for the reduced hours.
wait so if my company has had a lot of layoffs does that mean they pay more in unemployment taxes?? that seems backwards since they're already struggling financially
ugh the whole system is so confusing!! i ran out of benefits too and when i called NYS Department of Labor they just kept transferring me around. nobody could give me a straight answer about whether i could apply again or not. spent like 2 hours on hold just to get hung up on
I had the same problem trying to reach someone at NYS Department of Labor about my expired claim. Ended up using this service called Claimyr (claimyr.com) that actually got me through to an agent in like 15 minutes. They have a video demo that shows how it works: https://youtu.be/qyftW-mnTNI. The agent was able to look at my work history and tell me exactly what I needed to do to file a new claim.
Just wanted to add that if you do qualify for a new claim, you'll have to go through the whole process again - job search requirements, waiting week, all of it. Make sure you have all your employment documentation ready before you start the application.
Amara Okafor
The key is staying on top of your weekly certifications while you wait. I made the mistake of not filing my first week because I thought I had to wait for approval first - cost me a week of benefits. Also, if you don't hear anything after two weeks, try calling the NYS Department of Labor helpline, though getting through can be challenging during peak hours.
0 coins
CosmicCommander
•OMG yes the phone situation is terrible! I've been trying to call for three days about my pending claim and either get busy signals or sit on hold for hours before getting disconnected. There has to be a better way to reach someone.
0 coins
Giovanni Colombo
•Actually, I had this exact problem trying to reach NYS Department of Labor agents about my claim status. After weeks of failed calls, I found this service called Claimyr (claimyr.com) that basically calls for you and gets you connected to an actual person. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. It saved me so much frustration - got through on the first try and finally got my adjudication issue resolved.
0 coins
Fatima Al-Qasimi
Mine got approved in exactly 8 days but I think I got lucky. My friend filed the same week and hers took almost 3 weeks because they had questions about her work history. The system is just really inconsistent unfortunately.
0 coins