New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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omg this is so confusing, i just want to know if my benefits will get cut off early if unemployment drops too much in my area?? like if they decide the job market is 'good enough' does that mean no more weekly claims??

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Your regular 26 weeks of UI benefits won't be affected by unemployment rates dropping. You'll get those regardless. It's only the Extended Benefits (additional weeks beyond 26) that depend on unemployment rate triggers.

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my brother in law works for the state labor department (not NYS tho) and he says they target around 4.5% because that means almost everyone who wants work can find it, but there's still enough job turnover to keep the economy flexible. dunno if NYS Department of Labor uses the same logic

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If you're having trouble getting through to NYS Department of Labor to ask about your specific calculation, I used claimyr.com a few months ago when I had questions about my benefit amount. They got me connected to an actual agent who walked through my wage history with me. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number.

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Did you have to pay for that service? Sounds too good to be true honestly.

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Yeah there's a fee but it was worth it for me since I was getting nowhere with regular calling. The agent was able to pull up my account and explain everything clearly.

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just wanted to add that if you had multiple jobs during your base period they'll combine all the wages from different employers. learned that the hard way when i was trying to figure out my own calculation last year lol

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You should definitely consider getting a lawyer especially if there's money involved. My brother tried to do his appeal alone and lost even though he had a good case. Sometimes it's worth the cost to have someone who knows the system.

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While lawyers can be helpful, many successful appeals are handled pro se. It really depends on the complexity of the case and how comfortable you are presenting your side.

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same situation happened to my cousin last year but with unpaid sick leave instead of overtime... she represented herself and won but it took forever to actually get her benefits started again

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Check your my.ny.gov messages too sometimes they post the determination there before the letter arrives. Also make sure your address is current because if the letter gets returned your case could get delayed even more.

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Good point about the address! I moved last month but I think I updated it. Better double check that now.

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Just wanted to add that if the appeal was decided in your favor, you might also need to resume filing weekly claims right away to continue getting benefits going forward. The back pay is separate from your ongoing weekly claims.

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Val Rossi

I was so confused about this too when I first started filing my weekly claims! The NYS Department of Labor website actually has good info about how unemployment insurance works. It really helped me understand that this isn't charity - it's a safety net we all contribute to. When I had trouble getting through to speak with someone about my claim status, I ended up using this service called Claimyr (claimyr.com) that helped me connect with an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process less stressful knowing I could actually talk to someone when I had questions.

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Never heard of that service but might check it out. The phone lines are always busy when I try to call about my claim.

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The whole system is messed up anyway. Whether you call it welfare or insurance, we're all just trying to survive while the government makes it impossible to get through to anyone. I've been dealing with NYS Department of Labor for months and they act like they're doing us favors instead of providing services we paid for.

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I feel you on the frustration but at least we have these benefits available. Could be worse

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