New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

omg yes the phone system is terrible!! I've been hung up on like 10 times trying to ask if I can take a certification course while collecting benefits

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For education/training, you generally need prior approval from NYS Department of Labor to maintain eligibility. Don't just start a program without checking first. And remember, even if you're doing everything right, always respond immediately to any correspondence from NYS Department of Labor - ignoring letters or requests for information is the fastest way to get your benefits stopped.

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The whole system is designed to make it as difficult as possible to actually get your money. They'll find any excuse to delay or deny your claim. Make sure you document EVERYTHING because they'll question every little detail. And don't even get me started on the job search requirements - it's like they want you to waste time applying for jobs you're not qualified for just to meet their arbitrary quotas.

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While the system can be frustrating, following the requirements properly usually results in timely payments. The job search requirement exists to encourage active employment seeking.

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same thing happened to me when the restaurant i worked at closed down permanently. took me a few tries to understand the weekly certification process but now its automatic. just remember to answer all the questions honestly about any work you did that week even if its just a few hours

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just make sure you apply right away if it happens!! you can file online through my.ny.gov and it's pretty straightforward. don't wait around because there's a waiting period anyway

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Mei Liu

Good point about applying right away. How long is the waiting period usually?

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ugh the whole system is so stressful when you're already dealing with losing your job. I went through this same thing and it took forever to get answers. Just document everything with your employer - any emails, performance reviews, anything that shows you weren't doing anything wrong on purpose.

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the whole unemployment measurement system is pretty outdated IMO, doesnt capture gig workers or people who gave up looking very well

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Good point about gig workers. The survey has been updated to better capture non-traditional employment, but it's still not perfect. NYS Department of Labor also publishes alternative measures like U-6 which includes discouraged workers and those working part-time for economic reasons. For your research, you might want to look at both the standard U-3 rate and these broader measures.

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The unemployment system is such a joke. They'll make you jump through hoops for months while you can't pay rent. But yeah definitely apply anyway because you never know.

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I had a nightmare trying to reach anyone at NYS Department of Labor when my claim went into adjudication after being terminated. Spent weeks calling and either getting busy signals or being hung up on after waiting hours. Finally used this service called Claimyr (claimyr.com) that actually got me through to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made all the difference in getting my case resolved quickly.

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How does that work exactly? Do they just call for you or what?

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Yeah I'm curious too, seems too good to be true lol

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