NY Unemployment asking me to recertify despite $0.00 benefit amount - still showing "application in progress" status since November 2022
I applied for unemployment back in November 2022 and got an email today (Jan 2023) telling me to recertify. When I logged in to check my status, it shows the following information: Start/Effective Date: 11/14/2022 Benefit Year Ending Date: 11/19/2023 Weekly Benefit Amount: $0.00 Maximum Amount Payable: $0.00 Effective Days Remaining: 104 There's also a message saying "We are continuing to work on your application and are determining the amount of benefits you will receive. You may get a call from us if we require further information. You will receive a status update as your application progresses through the system." I also noticed something about "Weekly payments for $600 showing '0' under the 'Effective Days' column, and Debit Card or Direct Deposit under the 'Type' column, are the Federal Pandemic Unemployment Compensation (FPUC) payments." There's also some information about "Effective Days" that starts explaining "Each day in a week (Monday..." but gets cut off. I'm confused - does this email about recertification mean they might approve me? Why ask me to recertify if I'm getting $0? Has anyone dealt with this before? I don't understand why they'd ask me to recertify when my Weekly Benefit Amount and Maximum Amount Payable are both showing $0.00, but I still have 104 effective days remaining. The latest transaction shows as of 01/16/2023. Is this normal or should I be concerned?
44 comments
Kirsuktow DarkBlade
It's actually a good sign. When I got that same message back in August they were just verifying my employment history. Two weeks after I got that message I was approved for benefits. Just be patient!
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Abigail bergen
I was stuck in this exact situation for almost 3 months - constant recertification with $0 showing. Finally got tired of waiting and tried this service called claimyr.com that put me through to an actual human at unemployment. Best money I've spent to get my benefits flowing! They connected me to an agent who fixed my claim in 10 minutes. Here's a video showing how it works: https://youtu.be/Rdqa1gKtxuE
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Ahooker-Equator
Is this for real? I've been trying to reach someone for weeks now
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Abigail bergen
Yeah it worked for me. I was skeptical too but I was desperate after waiting forever. The agent I talked to said my application was just sitting there needing manual review 🤦♂️
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Anderson Prospero
sounds like another scam... there's a new "miracle solution" for unemployment every week 🙄
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Abigail bergen
Not a scam, they just call and wait on hold for you. When someone picks up they connect you. Saved me from going insane with the hold music lol
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Tyrone Hill
I'm about ready to try anything at this point. Been trying to get through for over a month with no luck.
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Toot-n-Mighty
wait hold up - does this actually work or is it just more unemployment system BS? I'm so tired of false hopes
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Abigail bergen
It worked for me! My claim was pending for 7 weeks, got an agent on the phone through them, and had my money 3 days later.
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Lena Kowalski
The system is beyond broken and this happens all the time. I had zeros for almost 6 weeks. Keep certifying anyway. Don't miss a week of certification even if your amounts are still at zero because they'll eventually backpay you once your case is fully processed. They're extremely backlogged right now.
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Sienna Gomez
Thanks for the advice! Did you have to do anything special or it just suddenly got fixed on its own?
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Lena Kowalski
For me it randomly got fixed but that was after calling literally 84 times (yes I counted). Some people just wait and it resolves.
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DeShawn Washington
This JUST happened to my cousin last month. It's because they need to verify your wages with your employer and that takes time. The $0 is just a placeholder. Keep recertifying every week so when they do approve you (which they probably will) you'll get all your back pay.
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Mei-Ling Chen
This is the correct answer☝️ NY unemployment always starts with zeros while they verify your info
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Sofía Rodríguez
Unpopular opinion maybe but the NY unemployment system isn't THAT bad 🤷♂️ I had the same situation happen (benefit amount showing 0) but they were just processing. Got approved after 3 weeks and got all my backpay in one lump sum. Just hang tight.
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Aiden O'Connor
LMAOOOOO not that bad? 😂 What fantasy unemployment office are you dealing with? The rest of us can't even get someone on the phone!
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Sofía Rodríguez
Ok fair point about the phones 😅 That part is terrible. But their processing was efficient once it got going
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Zoe Papadopoulos
Bruh u must be friends with someone on the inside. NY unemployment is a NIGHTMARE for most people
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Jamal Brown
Here's what's happening: When they send recertification emails, it's an automated system that doesn't know the status of your claim. The $0.00 means they haven't calculated your benefit amount yet, NOT that you're denied. A denial would say something else entirely. Keep certifying weekly and check your message inbox daily. If nothing changes in 2 weeks, you need to get on the phone with them.
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Sienna Gomez
This makes me feel better, thank you! Any suggestions on how to actually reach someone? I've tried calling so many times.
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Jamal Brown
Getting through on the phone is nearly impossible these days. Try calling at exactly 8:00 AM when they open or use claimyr.com - several people I know have had success with them.
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Fatima Al-Rashid
If you're seeing 104 effective days remaining, that means your claim is active! The $0.00 is just temporary until they calculate your proper benefit amount based on your work history. This is totally normal.
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Giovanni Rossi
Oh wow they actually emailed you? 😲 I got ghosted by ny unemployment for 6 weeks before I finally heard anything. That email is a good sign. At least they remember you exist lol.
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Aaliyah Jackson
hahahaha so true. I think they just pull names out of a hat to decide who to respond to 🎩
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Giovanni Rossi
Probably using a Magic 8 Ball to process claims... "Will this person ever get their benefits? *shake* *shake* ASK AGAIN LATER" 🤣
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KylieRose
Listen, I worked for NYSDOL (recently quit). Here's whats happening: your claim is in pending status waiting for wage verification. The $0 is just a placeholder until they finish processing. The recertification email is automatically sent to EVERYONE with an active claim, even if it's not fully processed yet. Keep certifying weekly and you should be fine. If it takes more than 3 weeks, then start calling.
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Miguel Hernández
This is super helpful - thank you for the insider perspective!
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Sasha Ivanov
since you worked there, is there any special trick to actually getting through on the phone? i've been trying for weeks 😩
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KylieRose
Honestly no real tricks except calling right at opening (7:30am) or using a service like claimyr.com which a lot of claimants were using to get through. The call volume is insane right now.
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Liam Murphy
I had this EXACT situation back in December! Yes, it's actually a good sign they're asking you to recertify. My account showed $0.00 for about 3 weeks while they processed my application. Then one day I logged in and it showed my actual benefit amount and all my back pay was processed the next day. Keep certifying each week!
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Amara Okafor
I'm not trying to be negative, but I was in this same boat for 2+ months and it turned out my former employer was contesting my claim. The $0 stayed there the whole time until I finally got through to someone who explained what was happening. Had to do an appeal hearing. If yours doesn't change soon, you need to get a human on the phone somehow.
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Sienna Gomez
That's what I'm worried about. Did you finally get approved after the appeal?
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Amara Okafor
Yes I did, but it was a long process. Took about 4 months total from initial application to getting my first payment.
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CaptainAwesome
To answer your question directly: YES - them asking you to recertify means your claim is active in their system. If you were flat-out denied they wouldn't ask you to recertify. This is normal procedure while they're calculating your benefit amount. I had zeros for almost a month before mine updated with the correct amount.
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Yuki Tanaka
Look at your correspondence inbox on the portal. If there's nothing saying you've been denied, you're still in process. The $0.00 is just their system's way of showing a pending claim. Keep certifying and be patient (which I know is super hard when you need the money). If it stays at $0 for more than 3 weeks, you need to try to reach someone.
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Sienna Gomez
I checked and there's nothing saying I'm denied. I'll keep certifying and hope for the best!
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Esmeralda Gómez
i swear the NY unemployment system was built in 1995 and never updated 💀 those $0.00 placeholders confused me so much too. in my case i had them for about 4 weeks and then suddenly everything updated with the correct amounts and i got paid all the back weeks at once. just keep certifying!
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Klaus Schmidt
1995? You're being generous! That system is running on technology from the stone age 🦖
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Aisha Patel
they were using COBOL programming language from the 1960s until very recently! no joke, they had to call retired programmers back to work during covid because nobody knows how to code in it anymore 🤯
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LilMama23
THE MOST COMPREHENSIVE GUIDE TO FIXING YOUR $0 BENEFIT SITUATION: 1. First, understand that this is EXTREMELY common. The $0 is a placeholder while your claim is being processed. 2. Continue to certify weekly without fail. This builds your backlog for when approval comes through. 3. Check your online inbox daily for correspondence. Sometimes they need additional documents. 4. After 3 weeks with no change, you NEED to speak with a representative. This is the hard part. 5. For getting through on the phone: Call at 7:30am exactly when they open, try the last few minutes before closing, or use a service like claimyr.com (which I personally used after 6 weeks of frustration - they got me connected to an agent who fixed my claim in minutes). 6. Once you reach a human, ask them specifically what is holding up your claim. Common issues: wage verification, identity verification, former employer disputes. 7. If they say "just wait longer" ask for a specific timeframe and request they note your account that you called. 8. If you've waited over 6 weeks, mention that you're experiencing financial hardship and ask if your claim qualifies for expedited processing. Don't give up! The system is frustrating but persistence pays off eventually.
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Sienna Gomez
This is incredibly helpful, thank you so much for taking the time to write all this out!
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Dmitri Volkov
Saving this comment! Best advice I've seen about the unemployment system in NY
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Gabrielle Dubois
You're overthinking this. Almost everyone sees $0.00 at first. It's just how their system works. The fact they're asking you to recertify means your claim is in the system and being processed. Be patient and keep certifying.
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Tyrone Johnson
Ugh, the dreaded $0.00 screen. Been there! Don't panic tho. My benefit amount was stuck at zero for almost 5 weeks, but I kept certifying every sunday like clockwork. Then suddenly one day everything updated at once and I got a huge backpay deposit. The system is slow but it works... eventually.
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