NY Unemployment asking me to recertify despite $0.00 benefit amount - still showing "application in progress" status since November 2022
I applied for unemployment back in November 2022 and got an email today (Jan 2023) telling me to recertify. When I logged in to check my status, it shows the following information: Start/Effective Date: 11/14/2022 Benefit Year Ending Date: 11/19/2023 Weekly Benefit Amount: $0.00 Maximum Amount Payable: $0.00 Effective Days Remaining: 104 There's also a message saying "We are continuing to work on your application and are determining the amount of benefits you will receive. You may get a call from us if we require further information. You will receive a status update as your application progresses through the system." I also noticed something about "Weekly payments for $600 showing '0' under the 'Effective Days' column, and Debit Card or Direct Deposit under the 'Type' column, are the Federal Pandemic Unemployment Compensation (FPUC) payments." There's also some information about "Effective Days" that starts explaining "Each day in a week (Monday..." but gets cut off. I'm confused - does this email about recertification mean they might approve me? Why ask me to recertify if I'm getting $0? Has anyone dealt with this before? I don't understand why they'd ask me to recertify when my Weekly Benefit Amount and Maximum Amount Payable are both showing $0.00, but I still have 104 effective days remaining. The latest transaction shows as of 01/16/2023. Is this normal or should I be concerned?
63 comments


Kirsuktow DarkBlade
It's actually a good sign. When I got that same message back in August they were just verifying my employment history. Two weeks after I got that message I was approved for benefits. Just be patient!
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Abigail bergen
I was stuck in this exact situation for almost 3 months - constant recertification with $0 showing. Finally got tired of waiting and tried this service called claimyr.com that put me through to an actual human at unemployment. Best money I've spent to get my benefits flowing! They connected me to an agent who fixed my claim in 10 minutes. Here's a video showing how it works: https://youtu.be/Rdqa1gKtxuE
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Ahooker-Equator
β’Is this for real? I've been trying to reach someone for weeks now
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Abigail bergen
β’Yeah it worked for me. I was skeptical too but I was desperate after waiting forever. The agent I talked to said my application was just sitting there needing manual review π€¦ββοΈ
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Anderson Prospero
β’sounds like another scam... there's a new "miracle solution" for unemployment every week π
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Abigail bergen
β’Not a scam, they just call and wait on hold for you. When someone picks up they connect you. Saved me from going insane with the hold music lol
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Tyrone Hill
β’I'm about ready to try anything at this point. Been trying to get through for over a month with no luck.
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Toot-n-Mighty
β’wait hold up - does this actually work or is it just more unemployment system BS? I'm so tired of false hopes
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Abigail bergen
β’It worked for me! My claim was pending for 7 weeks, got an agent on the phone through them, and had my money 3 days later.
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Lena Kowalski
The system is beyond broken and this happens all the time. I had zeros for almost 6 weeks. Keep certifying anyway. Don't miss a week of certification even if your amounts are still at zero because they'll eventually backpay you once your case is fully processed. They're extremely backlogged right now.
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Sienna Gomez
β’Thanks for the advice! Did you have to do anything special or it just suddenly got fixed on its own?
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Lena Kowalski
β’For me it randomly got fixed but that was after calling literally 84 times (yes I counted). Some people just wait and it resolves.
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DeShawn Washington
This JUST happened to my cousin last month. It's because they need to verify your wages with your employer and that takes time. The $0 is just a placeholder. Keep recertifying every week so when they do approve you (which they probably will) you'll get all your back pay.
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Mei-Ling Chen
β’This is the correct answerβοΈ NY unemployment always starts with zeros while they verify your info
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SofΓa RodrΓguez
Unpopular opinion maybe but the NY unemployment system isn't THAT bad π€·ββοΈ I had the same situation happen (benefit amount showing 0) but they were just processing. Got approved after 3 weeks and got all my backpay in one lump sum. Just hang tight.
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Aiden O'Connor
β’LMAOOOOO not that bad? π What fantasy unemployment office are you dealing with? The rest of us can't even get someone on the phone!
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SofΓa RodrΓguez
β’Ok fair point about the phones π That part is terrible. But their processing was efficient once it got going
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Zoe Papadopoulos
β’Bruh u must be friends with someone on the inside. NY unemployment is a NIGHTMARE for most people
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Jamal Brown
Here's what's happening: When they send recertification emails, it's an automated system that doesn't know the status of your claim. The $0.00 means they haven't calculated your benefit amount yet, NOT that you're denied. A denial would say something else entirely. Keep certifying weekly and check your message inbox daily. If nothing changes in 2 weeks, you need to get on the phone with them.
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Sienna Gomez
β’This makes me feel better, thank you! Any suggestions on how to actually reach someone? I've tried calling so many times.
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Jamal Brown
β’Getting through on the phone is nearly impossible these days. Try calling at exactly 8:00 AM when they open or use claimyr.com - several people I know have had success with them.
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Fatima Al-Rashid
If you're seeing 104 effective days remaining, that means your claim is active! The $0.00 is just temporary until they calculate your proper benefit amount based on your work history. This is totally normal.
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Giovanni Rossi
Oh wow they actually emailed you? π² I got ghosted by ny unemployment for 6 weeks before I finally heard anything. That email is a good sign. At least they remember you exist lol.
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Aaliyah Jackson
β’hahahaha so true. I think they just pull names out of a hat to decide who to respond to π©
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Giovanni Rossi
β’Probably using a Magic 8 Ball to process claims... "Will this person ever get their benefits? *shake* *shake* ASK AGAIN LATER" π€£
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KylieRose
Listen, I worked for NYSDOL (recently quit). Here's whats happening: your claim is in pending status waiting for wage verification. The $0 is just a placeholder until they finish processing. The recertification email is automatically sent to EVERYONE with an active claim, even if it's not fully processed yet. Keep certifying weekly and you should be fine. If it takes more than 3 weeks, then start calling.
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Miguel HernΓ‘ndez
β’This is super helpful - thank you for the insider perspective!
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Sasha Ivanov
β’since you worked there, is there any special trick to actually getting through on the phone? i've been trying for weeks π©
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KylieRose
β’Honestly no real tricks except calling right at opening (7:30am) or using a service like claimyr.com which a lot of claimants were using to get through. The call volume is insane right now.
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Liam Murphy
I had this EXACT situation back in December! Yes, it's actually a good sign they're asking you to recertify. My account showed $0.00 for about 3 weeks while they processed my application. Then one day I logged in and it showed my actual benefit amount and all my back pay was processed the next day. Keep certifying each week!
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Amara Okafor
I'm not trying to be negative, but I was in this same boat for 2+ months and it turned out my former employer was contesting my claim. The $0 stayed there the whole time until I finally got through to someone who explained what was happening. Had to do an appeal hearing. If yours doesn't change soon, you need to get a human on the phone somehow.
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Sienna Gomez
β’That's what I'm worried about. Did you finally get approved after the appeal?
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Amara Okafor
β’Yes I did, but it was a long process. Took about 4 months total from initial application to getting my first payment.
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CaptainAwesome
To answer your question directly: YES - them asking you to recertify means your claim is active in their system. If you were flat-out denied they wouldn't ask you to recertify. This is normal procedure while they're calculating your benefit amount. I had zeros for almost a month before mine updated with the correct amount.
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Yuki Tanaka
Look at your correspondence inbox on the portal. If there's nothing saying you've been denied, you're still in process. The $0.00 is just their system's way of showing a pending claim. Keep certifying and be patient (which I know is super hard when you need the money). If it stays at $0 for more than 3 weeks, you need to try to reach someone.
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Sienna Gomez
β’I checked and there's nothing saying I'm denied. I'll keep certifying and hope for the best!
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Esmeralda GΓ³mez
i swear the NY unemployment system was built in 1995 and never updated π those $0.00 placeholders confused me so much too. in my case i had them for about 4 weeks and then suddenly everything updated with the correct amounts and i got paid all the back weeks at once. just keep certifying!
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Klaus Schmidt
β’1995? You're being generous! That system is running on technology from the stone age π¦
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Aisha Patel
β’they were using COBOL programming language from the 1960s until very recently! no joke, they had to call retired programmers back to work during covid because nobody knows how to code in it anymore π€―
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LilMama23
THE MOST COMPREHENSIVE GUIDE TO FIXING YOUR $0 BENEFIT SITUATION: 1. First, understand that this is EXTREMELY common. The $0 is a placeholder while your claim is being processed. 2. Continue to certify weekly without fail. This builds your backlog for when approval comes through. 3. Check your online inbox daily for correspondence. Sometimes they need additional documents. 4. After 3 weeks with no change, you NEED to speak with a representative. This is the hard part. 5. For getting through on the phone: Call at 7:30am exactly when they open, try the last few minutes before closing, or use a service like claimyr.com (which I personally used after 6 weeks of frustration - they got me connected to an agent who fixed my claim in minutes). 6. Once you reach a human, ask them specifically what is holding up your claim. Common issues: wage verification, identity verification, former employer disputes. 7. If they say "just wait longer" ask for a specific timeframe and request they note your account that you called. 8. If you've waited over 6 weeks, mention that you're experiencing financial hardship and ask if your claim qualifies for expedited processing. Don't give up! The system is frustrating but persistence pays off eventually.
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Sienna Gomez
β’This is incredibly helpful, thank you so much for taking the time to write all this out!
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Dmitri Volkov
β’Saving this comment! Best advice I've seen about the unemployment system in NY
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Gabrielle Dubois
You're overthinking this. Almost everyone sees $0.00 at first. It's just how their system works. The fact they're asking you to recertify means your claim is in the system and being processed. Be patient and keep certifying.
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Tyrone Johnson
Ugh, the dreaded $0.00 screen. Been there! Don't panic tho. My benefit amount was stuck at zero for almost 5 weeks, but I kept certifying every sunday like clockwork. Then suddenly one day everything updated at once and I got a huge backpay deposit. The system is slow but it works... eventually.
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Drake
I'm going through the exact same thing right now! Applied in December and have been stuck with $0.00 amounts for weeks. Reading through all these comments is actually making me feel so much better - sounds like this is way more common than I thought. I've been stressing out thinking I did something wrong with my application. Going to keep certifying every week like everyone suggests and try to be patient (even though it's driving me crazy not knowing when this will get resolved). Thanks everyone for sharing your experiences - it's nice to know I'm not alone in this unemployment limbo! π€
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Isabella Costa
I'm in a similar situation right now - applied in December and still showing $0.00 for everything. This thread is honestly a lifesaver because I was starting to think I was the only one dealing with this nightmare! π The fact that so many people are saying the $0.00 is just a placeholder while they process gives me hope. I've been religiously certifying every week even though it feels pointless when everything shows zero. One thing I'm curious about - for those who eventually got approved, did you get any kind of heads up or did your amounts just randomly update one day? I keep checking my account obsessively hoping something will change lol. Also seeing all the mentions of claimyr.com throughout this thread... might have to look into that if I don't see movement soon. The phone system is absolutely brutal - I've tried calling probably 50+ times and never gotten through to a human. Thanks everyone for sharing your experiences! It's weirdly comforting to know this is "normal" even though the whole situation is stressful AF.
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Margot Quinn
β’Welcome to the club! π I've been in this exact same boat since November and it's honestly reassuring to see so many people going through the same thing. The $0.00 amounts are definitely just placeholders - I was freaking out about it too but after reading all these responses I feel way better about it. For me, I haven't gotten any heads up yet, still waiting for that magical day when everything suddenly updates. But based on what everyone's saying it sounds like it just happens randomly one day and then BAM - backpay hits your account. I'm probably going to try that claimyr service too if nothing changes in the next week or two. The phone situation is absolutely insane - I've called probably 100+ times at this point and gotten through exactly zero times. It's like they have one person answering phones for the entire state of New York π€¦ββοΈ Hang in there! At least we're all suffering together lol. Keep certifying every week no matter what!
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Connor O'Brien
I'm dealing with the EXACT same situation right now! Applied in late November and got that same recertification email this week with everything showing $0.00. I was panicking thinking I got denied but reading through all these comments is such a relief - sounds like this is totally normal while they're processing. The part that's driving me crazy is not knowing how long this will take. Some people are saying 3 weeks, others are saying months. I've been certifying every week religiously even though it feels pointless when everything shows zero. Has anyone had luck with the 7:30am phone strategy? I've tried calling probably 30+ times during regular hours and never gotten through. Might have to bite the bullet and try that claimyr service if this drags on much longer - the waiting is killing me! Thanks for posting this question @Sienna Gomez - I was starting to think I was the only one stuck in this unemployment purgatory! π
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Melissa Lin
β’@Connor O'Brien I'm in the EXACT same boat as you! Applied around the same time and got that recertification email too. It's honestly such a relief to see I'm not alone in this - I was starting to think something was seriously wrong with my application. I haven't tried the 7:30am calling strategy yet but I'm definitely going to give it a shot this week. The regular phone system is absolutely useless - I've probably called 40+ times and just get the busy signal or stuck in endless hold music. Reading through everyone's experiences here is giving me hope though. Sounds like the $0.00 really is just a placeholder and most people eventually get approved with backpay. I'm going to keep certifying every week and try to be patient (even though it's torture not knowing when this will resolve!). If you end up trying claimyr let me know how it goes! Might be worth it if we're still stuck like this in another week or two. This whole process is so stressful when you actually need the money π©
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Rita Jacobs
I'm going through the exact same thing right now! Applied in early December and have been stuck with $0.00 showing for weeks. This thread is honestly such a relief because I was starting to panic thinking I did something wrong with my application. The recertification email actually gives me some hope now after reading everyone's experiences - sounds like it really is just an automated system that doesn't know your claim status. I've been dutifully certifying every week even though it feels pointless when everything shows zero. What's really encouraging is hearing from people who had the same situation and then suddenly everything updated with backpay all at once. I'm definitely going to keep certifying religiously and try to be more patient (easier said than done when you actually need the money!). For those mentioning claimyr.com - has anyone here actually used it recently? I'm getting desperate after trying to call probably 60+ times with no luck. The 7:30am strategy sounds worth trying too. Thanks for posting this @Sienna Gomez - it's weirdly comforting to know we're all in this unemployment limbo together! π€
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Amina Sy
β’@Rita Jacobs I m'right there with you! Just applied in January and seeing all the $0.00 amounts was freaking me out until I found this thread. It s'crazy how many of us are going through the exact same thing - makes me feel way less alone in this mess! I ve'been reading through all these comments and it sounds like the recertification email is actually a good sign. The fact that they re'still asking us to certify means our claims are active in their system, even if the amounts haven t'updated yet. I m'definitely going to try that 7:30am calling strategy this week. The regular phone system is completely useless - I ve'tried calling during normal hours and it s'just busy signals or endless hold music. Keep certifying every week no matter what! From what everyone s'saying, it sounds like when it finally updates, you get all the backpay at once. Fingers crossed we all get some good news soon! π€
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QuantumQuest
I'm going through this EXACT situation right now too! Filed in December and have been stuck with $0.00 for everything while getting those weekly recertification reminders. I was honestly starting to panic thinking my claim got rejected or something was wrong with my application. Reading through all these comments is such a huge relief - I had no idea this was so common! The fact that so many people eventually got approved with full backpay after weeks of seeing zeros gives me hope. I've been certifying every single week even though it felt pointless when everything shows $0.00. The automated recertification emails while showing zero benefits is confusing as hell, but it sounds like that's just how their ancient system works. I'm definitely going to keep certifying religiously and try the 7:30am phone strategy if nothing changes in the next couple weeks. Thanks for posting this question - it's weirdly comforting to know we're all stuck in this unemployment limbo together! The system is clearly broken but at least we're not alone. Fingers crossed we all get some movement on our claims soon! π€
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Fidel Carson
β’@QuantumQuest Same here! Filed around the same time and was getting so stressed seeing those $0.00 amounts week after week. This whole thread has been like therapy for my unemployment anxiety lol π It's wild how many of us are going through the identical situation - definitely makes it feel less personal and more like a system-wide processing issue. I'm going to stick with the weekly certifications and maybe try that early morning calling strategy too. The waiting is brutal but at least now I know it's normal! Here's hoping we all see some positive updates soon π
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Miguel Herrera
I'm dealing with this EXACT same situation right now! Applied back in December and have been stuck with $0.00 showing for weeks while getting those weekly recertification emails. I was honestly starting to think I messed something up with my application or got denied without knowing it. This thread is honestly a lifesaver - I had no idea so many people were going through the identical experience! Reading all these responses about the $0.00 being just a placeholder while they process claims makes me feel so much better. I've been religiously certifying every week even though it felt completely pointless when everything shows zero. What really gives me hope is hearing from people who had months of $0.00 and then suddenly everything updated with full backpay all at once. I'm definitely going to keep certifying no matter what and maybe try that 7:30am phone strategy if nothing changes soon. The fact that they're still sending recertification emails sounds like a good sign based on what everyone's saying - means our claims are active in their system even if the amounts haven't calculated yet. This whole process is so stressful when you actually need the money, but at least now I know I'm not alone in this unemployment limbo! Thanks for posting this question - you've helped so many of us realize this is totally normal! π€
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PaulineW
I'm in literally the EXACT same situation right now! Applied in December and have been seeing those $0.00 amounts for weeks while getting the weekly recertification emails. I was starting to panic thinking something went wrong with my application, but reading through all these comments is such a huge relief! It's crazy how many people are going through this identical experience - makes me realize it's definitely a system-wide processing thing rather than individual application issues. The fact that so many people eventually got approved with full backpay after weeks or even months of seeing zeros gives me a lot of hope. I've been certifying every single week even though it feels pointless when everything shows $0.00, but based on what everyone's saying here, that's exactly the right thing to do. The recertification emails being automated and not tied to actual claim status makes so much sense now. I'm definitely going to try that 7:30am calling strategy if nothing changes in the next couple weeks. The regular phone system is absolutely useless - I've probably called 40+ times during normal hours and never gotten through to an actual human. Thanks for posting this question @Sienna Gomez - you've helped SO many of us realize we're not alone in this unemployment purgatory! The waiting is brutal but at least now I know it's completely normal. Fingers crossed we all see some positive movement on our claims soon! π€
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Malia Ponder
OMG I'm literally going through this EXACT same thing right now! Filed in late December and have been stuck with $0.00 for everything while getting those weekly recertification emails. I was honestly freaking out thinking I got denied or messed up my application somehow. This entire thread has been such a lifesaver - I had no idea this was so common! Reading everyone's experiences about the $0.00 being just a placeholder while they process claims makes me feel way less stressed about the whole situation. I've been certifying every week religiously even though it felt totally pointless when everything shows zero. What really gives me hope is seeing so many people say they eventually got approved with full backpay after weeks of $0.00 amounts. The fact that the recertification emails are just automated and don't actually reflect your claim status makes so much sense now - no wonder it's so confusing! I'm definitely going to keep certifying no matter what and maybe try that 7:30am phone strategy everyone keeps mentioning. The regular phone lines are completely useless - I've probably called 50+ times and never gotten through to an actual person. Thanks for posting this question! You've helped so many of us realize we're not alone in this unemployment waiting game. The system is clearly broken but at least we're all suffering together π Here's hoping we all see some positive updates soon! π€
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Arnav Bengali
I'm going through the EXACT same situation right now too! Filed my claim back in December and have been stuck with those dreaded $0.00 amounts for weeks while getting the weekly recertification emails. I was honestly starting to panic thinking my application got rejected or I did something wrong. This thread is honestly a godsend - I had no idea so many people were experiencing this identical issue! Reading through everyone's stories about the $0.00 being just a placeholder while they process claims has given me so much relief. I've been dutifully certifying every single week even though it felt completely pointless when everything shows zero. What really gives me hope is hearing from multiple people who had weeks or even months of $0.00 and then BAM - everything suddenly updated with their correct benefit amounts and they got all their backpay in one lump sum. The recertification emails being automated regardless of actual claim status makes perfect sense now. I'm definitely going to keep certifying religiously and maybe try that 7:30am calling strategy if nothing changes soon. The regular phone system is absolutely brutal - I've probably called 60+ times during normal business hours and never once gotten through to a real human being. Thanks for posting this question @Sienna Gomez - you've literally helped dozens of us realize we're not alone in this unemployment limbo! The waiting is torturous when you actually need the money, but knowing this is totally normal makes it bearable. Fingers crossed we all see some positive movement soon! π€
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Matthew Sanchez
I'm in the EXACT same boat right now! Filed in January and have been seeing $0.00 for weeks while getting those recertification emails. I was honestly convinced I did something wrong with my application until I found this thread. Reading through everyone's experiences is such a relief - it's wild how many of us are going through this identical situation! The fact that so many people eventually got approved with full backpay after months of seeing zeros gives me hope. I've been certifying every week even though it feels pointless when everything shows $0.00. What's really reassuring is learning that the recertification emails are just automated and don't actually reflect whether your claim will be approved or not. The NY unemployment system is clearly ancient and confusing, but knowing this is totally normal makes the waiting more bearable. I'm definitely going to try that 7:30am calling strategy everyone keeps mentioning. The regular phone lines are impossible - I've called probably 30+ times and never gotten through. Might also look into that claimyr service if this drags on much longer. Thanks for posting this question! You've helped so many of us realize we're not alone in this unemployment purgatory. The system is broken but at least we're all suffering together π Keep certifying every week and fingers crossed we all see some movement soon! π€
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Edwards Hugo
β’@Matthew Sanchez I m'literally in the exact same situation! Filed around the same time and have been refreshing my account daily hoping to see something other than those dreaded $0.00 amounts. This thread has been such a sanity saver - I was starting to think I was the only one stuck in this endless loop of certifying with no results. The 7:30am calling strategy sounds worth trying, though honestly at this point I m'tempted to just bite the bullet on that claimyr service everyone keeps mentioning. The wait is killing me but knowing this is normal makes it slightly less stressful. We ll'get through this! πͺ
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Caleb Stark
I'm going through this EXACT same situation right now! Filed in December and have been stuck with $0.00 amounts for weeks while getting those recertification emails. I was honestly starting to think my claim got denied or I messed something up. This entire thread has been such a lifesaver - I had no idea this was so incredibly common! Reading everyone's experiences about the $0.00 being just a placeholder while they process claims has made me feel so much better. I've been certifying every single week even though it felt completely pointless when everything shows zero. What really gives me hope is seeing so many people say they eventually got approved with full backpay after weeks or even months of $0.00 amounts. The automated recertification emails regardless of actual claim status makes total sense now - no wonder it's so confusing! I'm definitely going to keep certifying religiously and try that 7:30am calling strategy if nothing changes soon. The regular phone system is absolutely impossible - I've called probably 40+ times and never gotten through to a real person. Thanks for posting this question! You've helped so many of us realize we're not alone in this unemployment waiting game. The system is clearly broken but knowing this is "normal" makes it bearable. Fingers crossed we all see some positive updates soon! π€
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Santiago Diaz
I'm literally going through the EXACT same thing right now! Filed in January and have been seeing those $0.00 amounts while getting recertification emails. I was panicking thinking I got denied until I found this thread. Reading everyone's experiences is such a huge relief - it's crazy how common this situation is! The fact that so many people eventually got approved with full backpay after weeks of zeros gives me hope. I've been certifying every week even though it feels pointless. What's really helpful is learning that the recertification emails are just automated and don't reflect your actual claim status. The NY system is clearly ancient but knowing this is normal makes the waiting less stressful. I'm going to try that 7:30am calling strategy and keep certifying religiously. The regular phone lines are impossible - I've called 50+ times with no luck. Might look into claimyr if this drags on much longer. Thanks for posting this @Sienna Gomez - you've helped so many of us realize we're not alone in unemployment limbo! The system is broken but at least we're all suffering together π Fingers crossed we all see movement soon! π€
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Yara Khalil
β’@Santiago Diaz Welcome to the club! π I just joined this community after finding this thread and wow, I had no idea so many people were dealing with this exact same situation. I filed in late December and have been stuck with those dreaded $0.00 amounts for weeks too. Reading through everyone s'experiences has been such a relief - I was honestly starting to think there was something seriously wrong with my application! The fact that the recertification emails are just automated makes so much sense now. I m'definitely going to keep certifying every week and maybe try calling at 7:30am sharp. This whole process is so stressful but knowing we re'all in the same boat makes it way more bearable. Thanks to everyone for sharing their stories! π€
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Sophie Duck
I'm dealing with this EXACT same situation right now! Filed my claim in December and have been stuck with $0.00 for everything while getting those weekly recertification emails. I was honestly starting to panic thinking I messed up my application or got denied without being told. This thread has been such a lifesaver - I had no idea this was so incredibly common! Reading through everyone's experiences about the $0.00 being just a placeholder while they process claims has given me so much relief. I've been certifying every single week even though it felt completely pointless when everything shows zero. What really gives me hope is hearing from so many people who had weeks or months of $0.00 and then suddenly everything updated with their correct benefit amounts and full backpay. The fact that recertification emails are automated regardless of actual claim status makes perfect sense now - no wonder it's so confusing! I'm definitely going to keep certifying religiously and try that 7:30am calling strategy if nothing changes in the next couple weeks. The regular phone system is absolutely brutal - I've probably called 70+ times during normal hours and never gotten through to a real human. Thanks for posting this question @Sienna Gomez - you've helped so many of us realize we're not alone in this unemployment limbo! The waiting is torture when you actually need the money, but knowing this is totally normal makes it bearable. Fingers crossed we all see some positive movement on our claims soon! π€
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