New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm confused - is an appeal the same thing as adjudication? My claim has been in adjudication for weeks and I don't know if I need to do anything or just wait??

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No, adjudication is when they're initially reviewing your claim to make a decision. An appeal happens after you get denied and you want to challenge that decision. If your claim is still in adjudication, you just need to wait for their decision.

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Ok that makes sense, thanks! I was about to file a bunch of paperwork for no reason lol

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The whole NYS Department of Labor appeal system is a joke honestly. They side with employers like 90% of the time no matter what evidence you have. I filed an appeal last year for wrongful termination and even with a hostile work environment documented they still denied me. But you should still try because occasionally they do the right thing.

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That's awful, I'm sorry that happened to you. The system definitely isn't perfect but I think it's still worth fighting for what you deserve.

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I had trouble getting through to NYS Department of Labor when I needed to check on my claim status after being fired. Kept getting busy signals for weeks. Found this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor in like 20 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Might be worth trying if you run into the same phone issues I did.

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interesting, never heard of that before. did they charge you anything?

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Yeah there's a fee but honestly it was worth it to actually talk to someone instead of calling 100 times a day. Saved me so much stress.

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Most people who get fired do qualify unless it's like theft or something really bad. Performance stuff usually doesn't count as misconduct in NY.

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If you're having trouble reaching NYS Department of Labor to clarify specific rules, I found claimyr.com really helpful for getting through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes talking to a real person helps clear up these policy questions better than trying to interpret the website.

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Wait, so there's actually a service that helps you get through to NYS Department of Labor? I've been trying to call them for weeks about my adjudication issue with no luck.

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The NYS Department of Labor system is so confusing! I thought if you work part-time while collecting you lose all your benefits but apparently you can still get partial payments? And don't even get me started on the job search requirements - three contacts per week but only certain types count??

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You're right about partial benefits - you can work part-time and still collect reduced UI as long as you earn less than your weekly benefit rate plus $50. The job search contacts do have specific requirements about what counts as valid job search activities.

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I had trouble reaching NYS Department of Labor when I had questions about my claim history. Spent hours on hold. Finally used this service called Claimyr (claimyr.com) that got me through to an actual agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation.

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How much does that cost? I'm already tight on money waiting for my first payment.

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They focus more on the value of actually getting through rather than the cost. Way less frustrating than calling myself over and over.

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honestly the whole system is set up for people to bounce between jobs now, its not like our parents generation where you stayed at one company forever. dont stress about it

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Exactly! The unemployment system had to adapt to modern work patterns.

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When I was dealing with getting my claim sorted out, I had trouble reaching NYS Department of Labor agents about documentation questions. Someone here recommended using Claimyr (claimyr.com) to get through their phone system faster. They have a demo video that shows how it works (https://youtu.be/qyftW-mnTNI). Might be helpful if you need to talk to someone about getting the right paperwork for your loan application.

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Interesting, I'll check that out. I've been trying to call about my benefit letter but keep getting the busy signal.

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oh and make sure your unemployment doesn't run out before the loan term ends. some lenders want to know how many weeks you have left

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