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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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UPDATE: I just wanted to thank everyone for their advice! I tried several of the suggestions here. First, I called using the exact phrasing that @helpful_advisor suggested about speaking with a claims examiner supervisor regarding statutory timeline violations. I still got nowhere initially. Then I tried the Claimyr service that someone recommended, and I actually got through to a real person within 15 minutes! They connected me with a supervisor who looked up my case and found that it had been stuck in some kind of technical queue error. They manually reassigned it and told me I should have a determination within 5-7 business days. I also submitted the formal complaint through the updated link and contacted my assembly member's office as backup. Will update again when (hopefully) I get my determination letter!
That's great news! The exact same thing happened to my claim - it was stuck in some technical error that nobody caught until someone actually looked at it. The system seems to have these black holes where claims just sit unless manually checked. Glad you're making progress!
good job being persistent! let us know what happens
This is such a helpful thread! I'm dealing with a similar situation - my claim has been pending since March 10th and I'm getting the same runaround every time I call. Reading through all these suggestions gives me hope that there are actual ways to escalate beyond the regular phone line. I'm definitely going to try the Claimyr service and the specific phrasing about "statutory timeline violations" when calling. It's ridiculous that we have to jump through all these hoops just to get what we're legally entitled to, but at least there are people here sharing what actually works. Thanks @Jace for posting this and for everyone who shared their experiences. Going to bookmark this thread and try these methods starting tomorrow!
@Isaiah I'm so glad this thread is helpful! I was feeling pretty hopeless before posting this, but the community really came through with actionable advice. Definitely try multiple approaches at once - I think what made the difference was hitting them from several angles simultaneously. The Claimyr thing was honestly a game changer for actually getting through to someone who could look at my case properly. Keep us posted on how it goes - we're all rooting for each other here!
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UPDATE: My payment just came through! Just wanted to let everyone know who might be in the same boat. Looks like it was just delayed by about 36 hours from the normal time. Thanks everyone for your help and reassurance!
Mine too! Relief! Glad it was just a system delay and nothing wrong with our claims.
This is such a relief to read! I'm new to NY unemployment and claimed for the first time on Sunday. When my payment didn't show up yesterday I was freaking out thinking I did something wrong with my certification. Really glad to see it's just a system-wide delay and that payments are starting to come through. Thanks everyone for sharing your experiences - it's so helpful for someone like me who doesn't know what's normal yet!
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To answer your question about minimum earnings: for a 2025 claim in NY, you generally need to have: 1. Worked in at least two calendar quarters of your base period 2. Earned at least $3,700 in one of those quarters 3. Total earnings of at least 1.5 times your highest quarter earnings across your entire base period So your part-time work at the end of 2024 might qualify if it meets these thresholds. When you call, ask specifically about whether your recent work history is sufficient for a new claim. And as suggested above, look into other assistance programs like SNAP (food stamps) or HEAP (energy assistance) if you're struggling financially while job searching.
Thank you so much for these specific requirements! I don't think I earned $3,700 in any quarter with my part-time work, so it sounds like I probably won't qualify. I'll definitely look into SNAP and HEAP though. I appreciate everyone's help!
I'm in a similar situation - my BYE was in early 2022 and I've been struggling to understand the requirements for filing a new claim. From what everyone's shared here, it sounds like the key is having enough recent work history since your last claim ended, not just the alternate base period option. One thing I learned when I finally got through to NYSDOL (took forever!) is that they can sometimes do a preliminary eligibility check over the phone before you go through the full application process. This might save you time if your recent earnings don't meet the minimum thresholds. Also, if you do end up not qualifying for UI, definitely check out the career services at your local One-Stop center. They often have job placement assistance and sometimes even training programs that come with stipends. Good luck with your call!
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I had the same confusion when I started working! The disability insurance deduction threw me off because I didn't know what it was for. If you ever need to contact NYS Department of Labor about unemployment eligibility or any questions, I found this service called Claimyr that helps you actually get through to their phone agents. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Super helpful when you can't get through the regular way.
Thanks! I'll bookmark that just in case. Hopefully I won't need unemployment anytime soon but good to know there are options if the phone lines are busy.
just to confirm - NO employee payroll deductions for unemployment in NY. only employers pay those taxes. your paycheck should only have federal income tax, state income tax, social security, medicare, and disability insurance deducted.
This is super helpful clarification! I was getting worried that my HR department messed something up. So just to be 100% clear - that SUI deduction is for disability insurance, and when it comes to unemployment benefits, those are entirely funded by employer contributions to NYS Department of Labor. Thanks everyone for clearing this up!
Amara Eze
Just make sure you understand all the work search requirements. NYS Department of Labor is pretty strict about the three job contacts per week and they do audit people randomly.
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Andre Lefebvre
•Three per week? I thought it was just that you had to be looking for work. Do I need to document everything?
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Amara Eze
•Yes, you need to keep a log of your job search activities. They can ask for it at any time and if you don't have proper documentation, they can disqualify you.
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Emma Davis
Just wanted to add that while the 26 weeks is standard, you should also know that your weekly benefit amount is calculated based on your highest quarter of earnings in your base period. With your $52K salary over 18 months, you should be getting a decent weekly amount. Also, don't forget that unemployment benefits are taxable income - you can choose to have taxes withheld or pay them later, but it's something to plan for. Good luck with your job search!
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