New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

THE WHOLE SYSTEM IS SO SLOW! I waited almost a month and had to call like 50 times before anyone would tell me what was happening with my claim. They act like they're doing you a favor when it's YOUR money you paid into the system!

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Just be patient - I know it's stressful but 6 days really isn't that long in unemployment processing time. Keep an eye on your my.ny.gov account and make sure you file your weekly claims. Since it was a store closure, you shouldn't have any issues with approval.

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just go online to my.ny.gov and handle whatever you need there. way easier than trying to call

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I spent THREE HOURS on hold last week just to ask about my job search requirements and they hung up on me right when someone picked up. This system is absolutely broken. The fact that we have to jump through all these hoops just to get basic information about our own claims is ridiculous.

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I had such a hard time getting through to NYS Department of Labor to ask about my benefit calculation when I first applied. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent who explained everything. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier than trying to call myself.

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Never heard of that before but might be worth trying. The phone system is absolutely terrible when you need real answers about your claim.

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Just remember you have to report ANY work you do while collecting unemployment, even if it's just a few hours. They'll reduce your benefit for that week but you might still get something. And you have to do the job search requirements too - 3 work search activities per week unless you're on standby with your employer.

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Good point about the job search stuff. I wasn't sure if I had to start that right away or wait until my claim was approved.

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You should start doing your work search activities as soon as you file your first weekly claim. Keep a log of everything because they can audit you anytime.

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Make sure you file ASAP because there's a waiting period. And whatever you do, don't lie about anything on the application. NYS Department of Labor will verify everything with your employer and if there are discrepancies it can delay your claim for weeks while they do adjudication.

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ugh filing unemployment is such a pain, the whole system is designed to make you give up. but you gotta do it if you want the money so just power through the confusing website

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It's really not that bad once you get started. The interface could be better but the process itself is pretty straightforward if you have your documents ready.

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I had such a hard time getting through to NYS Department of Labor during the last recession - their phone lines were constantly jammed. If you need to speak with someone about your claim, I recently discovered this service called Claimyr (claimyr.com) that actually gets you connected to agents. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.

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Interesting, I'll check that out if I run into issues with my weekly claims. The online system seems to be working fine for now though.

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THE WHOLE SYSTEM IS RIGGED ANYWAY!!! They make it impossible to reach anyone and then act surprised when people can't navigate their bureaucratic maze. These economic cycles just give them more excuses to deny claims and make people jump through hoops.

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I feel you on the frustration but honestly the system worked pretty well for me when I was unemployed last year

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