Thanks, that's reassuring. I'll give it another week before I start panicking and calling again!

Just went through this exact same process yesterday! Took me about 40 calls over two days but finally got through around 2pm. The specialist was actually really helpful once I connected - walked me through everything step by step and even explained what to expect next. For anyone still struggling, I noticed I had better luck when I called during lunch hours (12-2pm) rather than first thing in the morning. Also make sure you have all your employer info written down beforehand because they move pretty quickly once you're connected. Hang in there everyone, it's frustrating but worth the persistence! 🙏

Congrats! The system usually works pretty smoothly for stopping benefits when you report work. Just file your weekly claims honestly and you'll be fine.

Just went through this same process a few months ago! You definitely want to report it on your next weekly claim when they ask about work activity. The system is pretty efficient - once you report full-time employment, your benefits will automatically stop for that week and going forward. Don't stress too much about the exact timing, just be honest about your start date when you file your weekly certification. The important thing is not to continue claiming benefits once you're working full-time. Good luck with the new job!

Update from what I heard: NYSDOL is aware of the duplicate waiver emails and they're working on sending a clarification email to everyone affected. But don't wait for that email - if you're concerned, you should still call to verify your status. The new system migration has caused lots of headaches for both staff and claimants.

Glad to hear you got it sorted out! For anyone else dealing with this - I work in IT and system migrations like this often trigger duplicate automated emails because the new system doesn't properly sync with historical data from the old system. It's frustrating but pretty common during transitions. Definitely always better to call and confirm rather than assume it's just a glitch, especially with something as important as overpayment waivers.

definitely file! even if its not a ton of money every bit helps when you're unemployed. the worst they can say is no but you'll probably qualify

I filed for unemployment after working part-time at a grocery store for about 6 months (roughly 28 hours/week at $15/hour) and I'm so glad I did! I ended up getting $165 per week which made a huge difference while job hunting. The application wasn't too bad - I did it online through my.ny.gov and it took maybe 30 minutes to complete. Just make sure you have your employment dates, employer info, and reason for separation ready. The hardest part was actually getting through the initial phone interview to confirm everything, but once that was done the weekly certifications are pretty straightforward. Don't overthink it - you paid into the system, so you deserve to use it when you need it!

I finally got through to someone on the phone after trying all week! They confirmed they're reviewing old cases from 2020-2022 and many people need to resubmit their waiver forms. The agent said it's because they're using new federal guidelines to evaluate old cases and some people might actually qualify for waivers now who didn't before. So I guess it could be good news for some people? Anyway, they're giving everyone until March 31st to respond, even though the letters say different deadlines.

This is incredibly frustrating! I'm in the exact same boat - got the email yesterday referencing a letter I never received, and I completed my waiver back in 2021 too. Based on what everyone's saying here, it sounds like this is a widespread issue with their system overhaul. I'm going to log into my NY.gov account right now and look for that OVP-25 form. Thanks everyone for sharing your experiences - at least now I know I'm not going crazy and this isn't just happening to me! Really appreciate all the helpful advice about the March 31st deadline and the new federal guidelines.