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Just went through this exact same process yesterday! Took me about 40 calls over two days but finally got through around 2pm. The specialist was actually really helpful once I connected - walked me through everything step by step and even explained what to expect next. For anyone still struggling, I noticed I had better luck when I called during lunch hours (12-2pm) rather than first thing in the morning. Also make sure you have all your employer info written down beforehand because they move pretty quickly once you're connected. Hang in there everyone, it's frustrating but worth the persistence! 🙏
That's really encouraging to hear! I'm dealing with the same phone redirect situation right now and was getting so discouraged after trying all morning with no luck. Going to try during lunch hours tomorrow like you suggested. Did the specialist mention anything about how long it takes to get the determination letter once you complete the phone application? I keep seeing different timeframes mentioned here and want to set realistic expectations for myself.
Congrats! The system usually works pretty smoothly for stopping benefits when you report work. Just file your weekly claims honestly and you'll be fine.
Just went through this same process a few months ago! You definitely want to report it on your next weekly claim when they ask about work activity. The system is pretty efficient - once you report full-time employment, your benefits will automatically stop for that week and going forward. Don't stress too much about the exact timing, just be honest about your start date when you file your weekly certification. The important thing is not to continue claiming benefits once you're working full-time. Good luck with the new job!
Update from what I heard: NYSDOL is aware of the duplicate waiver emails and they're working on sending a clarification email to everyone affected. But don't wait for that email - if you're concerned, you should still call to verify your status. The new system migration has caused lots of headaches for both staff and claimants.
Glad to hear you got it sorted out! For anyone else dealing with this - I work in IT and system migrations like this often trigger duplicate automated emails because the new system doesn't properly sync with historical data from the old system. It's frustrating but pretty common during transitions. Definitely always better to call and confirm rather than assume it's just a glitch, especially with something as important as overpayment waivers.
definitely file! even if its not a ton of money every bit helps when you're unemployed. the worst they can say is no but you'll probably qualify
I filed for unemployment after working part-time at a grocery store for about 6 months (roughly 28 hours/week at $15/hour) and I'm so glad I did! I ended up getting $165 per week which made a huge difference while job hunting. The application wasn't too bad - I did it online through my.ny.gov and it took maybe 30 minutes to complete. Just make sure you have your employment dates, employer info, and reason for separation ready. The hardest part was actually getting through the initial phone interview to confirm everything, but once that was done the weekly certifications are pretty straightforward. Don't overthink it - you paid into the system, so you deserve to use it when you need it!
Evelyn Martinez
This happened to me and it's because my claim hit the 26-week mark and needed to be reviewed before continuing. System didn't tell me this AT ALL, just gave the error you described. Had to call to find out.
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Sophie Hernandez
•Hmm I've only been on unemployment for about 16 weeks so I don't think that's it for me. But good to know for later!
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Chris King
OMG this is happening to me too right now! I've been trying since Sunday and getting the exact same "already filed" error. So relieved to see I'm not the only one but also terrified after reading about people getting hacked 😰 I'm gonna try the midnight trick tonight and if that doesn't work I'll definitely call first thing tomorrow morning. Has anyone actually gotten through to someone today? The phone lines seem even busier than usual
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Andre Dupont
•Same boat here! Been trying since yesterday with no luck. The phone lines are definitely swamped - I've been calling since 8am and can't even get into the queue. From what everyone's saying here, it sounds like we really need to talk to a human to fix this. I'm gonna try that claimyr service a few people mentioned if the midnight thing doesn't work. Keep us posted if you get through!
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