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I had such a hard time getting through to NYS Department of Labor to ask about my benefit calculation when I first applied. Spent hours on hold just to get disconnected. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent who explained everything. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier than trying to call myself.
Just remember you have to report ANY work you do while collecting unemployment, even if it's just a few hours. They'll reduce your benefit for that week but you might still get something. And you have to do the job search requirements too - 3 work search activities per week unless you're on standby with your employer.
Make sure you file ASAP because there's a waiting period. And whatever you do, don't lie about anything on the application. NYS Department of Labor will verify everything with your employer and if there are discrepancies it can delay your claim for weeks while they do adjudication.
ugh filing unemployment is such a pain, the whole system is designed to make you give up. but you gotta do it if you want the money so just power through the confusing website
I had such a hard time getting through to NYS Department of Labor during the last recession - their phone lines were constantly jammed. If you need to speak with someone about your claim, I recently discovered this service called Claimyr (claimyr.com) that actually gets you connected to agents. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.
THE WHOLE SYSTEM IS RIGGED ANYWAY!!! They make it impossible to reach anyone and then act surprised when people can't navigate their bureaucratic maze. These economic cycles just give them more excuses to deny claims and make people jump through hoops.
Carmen Ruiz
THE WHOLE SYSTEM IS SO SLOW! I waited almost a month and had to call like 50 times before anyone would tell me what was happening with my claim. They act like they're doing you a favor when it's YOUR money you paid into the system!
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Andre Lefebvre
Just be patient - I know it's stressful but 6 days really isn't that long in unemployment processing time. Keep an eye on your my.ny.gov account and make sure you file your weekly claims. Since it was a store closure, you shouldn't have any issues with approval.
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