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same boat here OP, filed regular UI then found out about standby later. everything worked out fine just had to update my status
This is exactly why I wish NYS Department of Labor would create a simple flowchart or decision tree on their website! Like "Is your employer expecting to recall you within 8 weeks? Yes = standby status, No = regular UI." It's frustrating that we have to piece this information together from forums and hope we're interpreting it correctly. At least this thread is super helpful - I'm bookmarking it in case I ever need to reference the standby vs shared work vs regular UI differences again.
just keep filing every week and eventually it will go through, took mine like a month to get approved but I got all the back pay
@Paolo Conti - I went through the exact same thing last year! The key points everyone mentioned are spot on: 1) Keep filing your weekly claims even while pending - this is crucial! 2) NY has no waiting period, so you're eligible from week 1 if approved 3) The pending status is normal while they verify everything. One thing that helped me was checking my online account regularly for any requests for additional documents - sometimes they ask for pay stubs or separation paperwork and if you miss those requests it delays everything even more. Also make sure you're documenting your job search activities because they can ask for that info during the review process. Hang in there, it's stressful but once it gets approved you should get all the back pay for the weeks you've been filing!
@Emma Thompson This is really helpful advice! I didn t'realize they might request additional documents during the review - I ve'been checking my account but maybe not frequently enough. Quick question - when you say documenting "job search activities, do" you mean keeping a list of where you applied? I ve'been applying to jobs but haven t'been keeping detailed records. Should I start doing that now even though my claim is still pending?
just make sure you understand that even if you win the appeal you might not get backpay right away - took them like 3 months to process mine after i won
The appeal process can definitely feel overwhelming but you're absolutely right to pursue it if your employer is making false claims about misconduct. I went through something similar where my employer tried to claim I was terminated for cause when I was actually laid off due to budget cuts. The key things that helped me win were: 1) Keep detailed records of everything - save any performance reviews, emails, or documentation that shows you were a good employee, 2) If there were any witnesses to conversations about your termination, ask them if they'd be willing to testify, and 3) Practice explaining your side of the story clearly and calmly. The judges really do listen to both sides fairly. Also remember that the burden is on your employer to prove misconduct occurred, not on you to prove it didn't. Stay organized with your paperwork and don't let the legal-sounding process intimidate you!
OMG this is so stressful! I've been dealing with the same exact issue all morning. The website keeps timing out right after I enter my login info. I'm a single mom and really can't afford to miss this week's payment. Has anyone tried using a VPN to see if that helps? Sometimes switching your location can get around server issues. Also wondering if anyone knows what time the system usually gets fixed when this happens? I have to work tonight so I'm hoping it's back up soon 😰
Hey @Aria Washington, I totally feel your stress about this - being a single mom and dealing with these technical issues must be so overwhelming! I haven't tried the VPN trick but that's actually a really smart idea. From what others have mentioned in this thread, these outages can last anywhere from a few hours to all day unfortunately. Some people said they had luck trying very early morning (6-7am) or late at night (after 10pm) when fewer people are using the system. Also, a few people mentioned the automated phone line at 1-888-581-5812 as a backup - might be worth trying while you're at work if the website is still down. Hang in there! 💙
I'm having the exact same problem! Been trying since 7am and the site just keeps spinning after login. This is my first time dealing with a system outage like this and I'm honestly panicking a bit. I work part-time retail and every week of benefits really matters for my budget. Reading through all these comments is both reassuring (that it's not just me) and terrifying (that this happens regularly). Going to try the phone line at 1-888-581-5812 that people mentioned. Really hoping this gets fixed soon because the stress of not knowing when I'll be able to certify is making me sick to my stomach. Why can't they at least post updates on their website when these outages happen so we know what's going on?? 😤
@Mei Wong I totally understand the panic - this is my second time dealing with an outage like this and it s'nerve-wracking every time! You re'absolutely right that they should post status updates somewhere. The lack of communication makes everything so much worse. I tried the phone line earlier and it was working intermittently - if you get through and it asks for a PIN, try the last 4 digits of your SSN that (s'the default .)Also, someone mentioned earlier that you actually have until Saturday to certify for this week, so there s'a little breathing room even though it doesn t'feel like it when you re'stressed. Hang in there - we ll'get through this! 💪
James Johnson
good luck with that, the system is rigged against workers. I had a slam dunk case with documented harassment and they still denied me initially. Took 4 months of appeals to finally get approved
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Ethan Taylor
I went through a similar situation last year and won my appeal. The key is being very specific about how the hostile environment affected your ability to do your job. Don't just list incidents - explain how each one made it impossible to continue working there. Also, if you have any medical documentation showing stress or anxiety from the situation, that can really strengthen your case. The hearing officer wants to see that you exhausted all reasonable options before quitting. Keep pushing - these cases can be won with the right evidence and presentation.
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Roger Romero
•@Ethan Taylor This is really helpful advice, thank you! Did you have to get a lawyer for your hearing or were you able to represent yourself? I m'worried about the cost but also don t'want to mess up my one chance at appeal.
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