NY unemployment website completely down when trying to certify weekly benefits?

Yep, site is down for me too since around 9am. I keep getting stuck at the login page or sometimes it loads halfway then crashes. Typical NY unemployment bs on the busiest certification day 🙄

After dealing with the same exact problem (couldn't login for 2 days), I finally got through to an actual human being who fixed everything for me. Used this service called claimyr.com and they got me a callback with a real agent who pushed through my certification. Talking to an agent got my payment processed that day - honestly was the only way I could get through. Check out this video on how it works: https://youtu.be/Rdqa1gKtxuE

Have you tried clearing cookies and cache? Sometimes that fixes it. If not try different browser. I was having same issue last week with Chrome but it worked on Firefox.

The website is total garbage. I couldn't certify for THREE WEEKS back in September because of "technical issues" and had to call them 26 times to fix it. Then they made me verify my identity AGAIN even though I already did that when I first applied. The whole system needs to be thrown in the trash 🗑️

I'm having the exact same problem right now. Been trying since 8am. Called the automated line at 1-888-581-5812 and that seems to be down too. Starting to panic because I'm already behind on bills.

Maybe try the mobile app? Sometimes that works when the website is down. Although last time I tried the app it crashed every time I hit submit lol 💀

It's probably because everyone is trying to certify on Monday. Try again later tonight around 11pm when less people are on the site.

The automated phone system is working again! Just got through at 1-888-581-5812. You can certify that way if the website is still down.

Here's what you need to know about these ny unemployment website issues: These outages happen pretty regularly, especially on Mondays when claim volume is highest. I've been on unemployment since June and have seen this happen at least 5-6 times. Some tips that might help: • Try certifying very early in the morning (like 6-7am) or late at night (after 10pm) when server load is lower • The automated phone system at 1-888-581-5812 is a decent backup, but it can also get overwhelmed • Clear your cache/cookies or use private browsing mode • Try a completely different device if possible • If all else fails and you're desperate to talk to someone, claimyr.com is actually legit. I was skeptical too but used them twice when I had serious issues that needed immediate attention. They got me through to an agent when I couldn't get through after days of trying Don't panic if you can't certify today - technically you have until Saturday to certify for this week. But if it's still not working tomorrow, you might want to consider getting on the phone with an agent to have them manually process your certification. The system is incredibly frustrating but hang in there!

This is so crazy frustrating!! Have you tried using a different browser? Chrome doesn't work for me but Safari sometimes does.

Same exact issue. Been trying since 8am and still nothing. Website just spins and spins or gives error message. NY unemployment system is a joke.

update: THE SITE IS WORKING NOW!!! just certified finally. hurry and do yours before it crashes again lol

Anyone else notice these "technical issues" always happen right when they need to pay out a lot of benefits? Seems sus to me...

Pro tip: if the website is down, you can also certify by calling 1-888-581-5812. The automated system is annoying but at least it works when the site doesn't.

So I finally got through to someone after spending my ENTIRE day on this. I used claimyr.com after seeing it mentioned here and it actually worked. They got me a callback from unemployment in about 40 minutes. Agent told me the system was having issues but she was able to certify for me manually. Just sharing in case anyone else is desperate like I was!