Is anyone else unable to login to NY unemployment? Getting 'Technical Error' message since Tuesday

Yup, same thing happened to me starting on Monday night. I couldn't login for 3 days. I was freaking out! I finally found a way to reach a real person at unemployment who fixed it in 5 minutes. I used this service called Claimyr (claimyr.com) - they call unemployment for you and when they get someone on the line, they transfer the call to your phone. Talking to an agent got my account unlocked so fast, it was the only way I could talk to a live agent after days of frustration. Check out this video about it: https://youtu.be/Rdqa1gKtxuE

OMG this has been happening to me too!!! I thought it was just my crappy internet! I've been trying since Wednesday and still nothing. My rent is due next week and I'm seriously starting to panic. Has anyone gotten through to a human on the phone? I keep getting hung up on after waiting for like an hour.

This is a known issue with the NY unemployment system. Their servers get overloaded especially at the beginning of the month when everyone is certifying. Here's what worked for me: 1. Try logging in during off-peak hours (really early morning like 5am or late at night) 2. Make sure you're not using any VPN or ad blockers 3. Clear ALL browser data, not just cache 4. Try using the mobile site instead of desktop 5. If all else fails, you NEED to talk to a rep. I couldn't fix it myself and had to call. The NY unemployment system is notoriously glitchy. Last year they did a system upgrade that made everything worse. If you absolutely need to get through to someone, check out claimyr.com - it's the best money I've ever spent to get my benefits issue fixed. They keep calling until they get through, then connect you with an agent. Don't wait too long or you might miss certification window and have to request backpay which is another nightmare process.

I'm having the exact same issue!!! Been trying since Monday, absolutely nothing works. I read on Twitter that there's a system-wide glitch they're trying to fix. Supposedly if you miss certification because of their error, they'll let you backdate it... but who knows if that's true. This is so frustrating!!

It's almost like they WANT us to miss certification deadlines so they don't have to pay us. The whole system is designed to be difficult on purpose, change my mind.

i fixed this by using Internet Explorer (lol i know) and turning off all my browser extensions. for some reason the site hates chrome and firefox. give it a try

Check if your account got flagged for identity verification. That happened to me and I got the same error. You won't know unless you actually talk to someone. I spent weeks trying to fix it myself before I finally got through to an agent who told me what was really going on.

This happened to me last month. I ended up driving to my local unemployment office in person and they fixed it on the spot. Not ideal but it worked. If you're desperate it might be worth the trip.

Sometimes if you try to login too many times, they temporarily lock your account for security reasons. Try waiting 24 hours without attempting to login, then try again with a fresh browser. Worked for me once.

Have you checked your email? Sometimes they send notices about account issues but they go to spam. I missed one and my account was locked for verification.

Did anyone else get a random 2-factor authentication text recently? I got one last week and ignored it cause I thought it was a scam, now I can't login. Wondering if it's related.

My brother works in the NY govt (not unemployment but another agency) and he said they're doing system maintenance this week which is causing all kinds of problems. Supposedly it'll be fixed by Monday.

The most reliable way to get this fixed is to contact your state representative/assemblyperson. Their offices can escalate unemployment issues. I was stuck in limbo for WEEKS until I did this and suddenly everything was fixed in 48 hours. Worth a try if nothing else works.

i heard they're doing a system upgrade and everyone who has a birthdate that ends with certain numbers is having this problem. my friend who works at a career center told me this but idk if its true

not to be that person but have u tried turning ur computer completely off and back on? sometimes the simplest fix works. also try a different device like ur phone