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I was struggling to get through to NYS Department of Labor to ask similar questions about my benefit calculation. The phone lines are always busy and I kept getting disconnected. Someone on here mentioned using claimyr.com to help get through to an actual agent - they have some kind of system that calls you back when an agent is available. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out if you need to speak to someone directly about your specific situation.
I had this same issue a few months ago and couldn't get through to anyone at NYS Department of Labor to ask about extensions. Spent hours on hold. Finally used this service called Claimyr (claimyr.com) that connects you directly to unemployment agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed there were no extensions available but at least I got a definitive answer instead of wondering.
Wait, I'm confused - don't they have something called Extended Benefits or Emergency Unemployment Compensation? I thought those were automatic when regular benefits end??
I had issues getting through to NYS Department of Labor for weeks about my claim status. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have this demo video (https://youtu.be/qyftW-mnTNI) that shows how it works. Saved me so much frustration with the busy signals and getting hung up on.
Never heard of that service before. Does it actually work for getting through to NYS Department of Labor agents?
If you're having trouble getting through to NYS Department of Labor to check on your claim status, I had luck using a service called Claimyr (claimyr.com). They help you get connected to an actual agent without sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration when my claim was stuck in processing.
Just went through this myself last month. No waiting week but took exactly 18 days from filing to first payment hitting my account. Make sure you have direct deposit set up or it takes even longer with the debit card they mail out.
Nia Johnson
I had trouble getting clear information about my exhaustee status when I called the NYS Department of Labor directly. The wait times were insane and when I finally got through, the agent wasn't very helpful. I ended up using Claimyr (claimyr.com) to get connected to an actual NYS Department of Labor representative who could explain my options. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Much easier than sitting on hold for hours!
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Diego Ramirez
•How much does that service cost? I'm already struggling financially and can't afford expensive services right now.
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Nia Johnson
•It's designed to be accessible - they focus on helping people get through to NYS Department of Labor agents efficiently rather than charging high fees. Worth checking out their site for current options.
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CyberNinja
Being an exhaustee also affects how you file if you become unemployed again in the future. You might need to establish a new benefit year rather than continuing your old claim. The NYS Department of Labor looks at your earnings history differently for exhaustees versus people who are still within their original benefit year.
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