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Wow, reading through all these responses really shows how widespread this ID.me verification issue is! I'm dealing with something similar right now - been waiting 2 weeks for my verification to go through. It's reassuring to know I'm not alone but also frustrating that this seems to be such a common problem. @Carlos Mendoza glad you finally got it sorted out! I think I'm going to try contacting my assembly person's office first before paying for a callback service. Has anyone else had success with that route?
Yuki Sato
•Hey @Oliver Schmidt - definitely try the assembly person route first! I ve'heard good things about that approach and it s'free. If that doesn t'work out, at least you ll'have tried the no-cost option before considering paid services. The whole ID.me thing really does seem to be a nightmare for so many people. Keep us posted on how it goes with your assembly person - would be good to know if that works for others too!
Nia Wilson
This is such a helpful thread! I'm currently dealing with the exact same ID.me verification nightmare - going on week 4 now. @Carlos Mendoza so glad you got yours resolved! I've been documenting everything and taking screenshots because this whole process feels so broken. The fact that ID.me can show "verified" on their end but NYSDOL still shows "pending" is just mind-boggling. How is there not better integration between these systems? I'm definitely going to try the assembly person route first based on what @Paolo Bianchi suggested. Has anyone had luck with social media? Sometimes companies respond faster when you post publicly about issues...
@Nia Wilson I haven t'tried social media yet but that s'actually a really smart idea! Sometimes public pressure on Twitter or Facebook gets faster responses than going through normal channels. NYSDOL has social media accounts and they might be more responsive there since it s'public-facing. Worth a shot alongside contacting your assembly person - you could try both approaches at the same time. The documentation and screenshots are definitely smart too - having a paper trail of this whole mess could be helpful if you need to escalate further. Keep us posted on what works!
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Jacinda Yu
ID.me support: (866) 377-5343 hope this helps
that number just gives you a robot every time i call 🤖
Jacinda Yu
•try calling early morning like 8am est, better chance of getting through
Been dealing with this exact same nightmare for 3 months now! The ID.me verification shows as complete on their end but NY unemployment keeps saying they need it. What's really frustrating is that different reps tell you different things every time you call. One said my case was escalated, another said I needed to redo verification, and the last one couldn't even see my ID.me status in the system. At this point I'm convinced their systems don't talk to each other properly. Definitely going to try contacting my state rep like @Myles Regis suggested - seems like that might be the only way to get real action on this mess.
@Aisha Abdullah exactly what I m'going through! It s'like their left hand doesn t'know what the right hand is doing. I ve'gotten so many different answers from different reps it s'not even funny. One told me my ID.me wasn t'linked properly, another said it was a system "glitch that" would be fixed in 24-48 hours that (was 3 weeks ago ,)and the last one acted like they d'never heard of ID.me before 🙄 Definitely reaching out to my state rep tomorrow - thanks for backing up that suggestion!
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Luca Ferrari
Just apply online through my.ny.gov and see what happens. Worst they can say is no but if you worked and got laid off you probably qualify. The whole system is set up to help people who lost jobs through no fault of their own.
Nathan Kim
I'm 19 and went through this exact situation last year when I got laid off from my restaurant job. Can confirm there's no age requirement - I was able to collect unemployment benefits just fine. The key thing is making sure you have enough work history and wages in your base period. Since you worked 8 months at $15/hour for 20 hours a week, you should definitely meet the wage requirements. Just make sure to apply as soon as possible because there's usually a waiting period before benefits start. Also keep all your pay stubs and any paperwork from your employer about the layoff - you might need them during the application process.
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Rami Samuels
This whole system is so confusing! Why can't they just say 'enter your social security number' instead of using some made-up term like unemployment tax number?? Makes everything so much harder than it needs to be.
NeonNomad
I totally agree with everyone saying it's just your SSN! I went through this same confusion a few weeks ago. One tip that helped me - after you enter your social security number, double-check that you selected the right birth date from the dropdown menu too. The system is really picky about matching everything exactly, and I almost got locked out because I accidentally selected the wrong month at first. The whole process becomes much smoother once you get past that initial login screen.
Chloe Martin
same boat here, got laid off last month and my benefits started pretty quick. just make sure you file your weekly claims on time or you'll lose those weeks forever
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Amina Diop
Sorry to hear about your layoff! I went through something similar a few months ago. One thing I wish someone had told me - when you file online, make sure to create your NY.gov ID account first before starting the unemployment application. It can save you time and prevent you from losing your progress halfway through. Also, have your social security card, driver's license, and last employer's info handy. The system can be glitchy sometimes, so don't get discouraged if it takes a few tries. You've got this!
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