New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just remember you still need to meet all the job search requirements even while your claim is being processed. Don't skip that part thinking you have time to figure it out later.

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One important thing to add - when you do start filing your weekly claims, make sure you're being completely honest about any work or income you had during each week. Even if you worked just one day or made a small amount of money, you need to report it. NYS Department of Labor will cross-reference with employers and the IRS, and failing to report income can result in overpayment penalties and potential fraud charges. It's better to report everything upfront and let them calculate your reduced benefit amount than to risk complications later.

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Just to add - make sure you're not filing too early either. You can only certify for a completed week. So if your filing day is Monday, you're certifying for the week that ended the previous Sunday.

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I went through this same confusion when I first applied! The key thing to remember is that you can always double-check your assigned filing day by logging into your my.ny.gov account - it should show your specific weekly claim filing day right on your dashboard. I'd recommend taking a screenshot of that info so you don't forget. Also, if you're ever unsure about whether you're filing correctly, the Department of Labor customer service line can confirm your schedule, though as others mentioned the wait times can be brutal. Better to be safe than sorry with your benefits!

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That's really helpful advice about taking a screenshot! I just checked my my.ny.gov account and you're right - it clearly shows my filing day right there on the dashboard. I was overthinking this whole thing. Thanks for the tip about having that info saved, especially since the website can be slow sometimes when you're trying to log in.

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Wait I thought there was a rule about not working more than 4 days? My friend said that but maybe she was wrong?

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No, there's no specific day limit. It's all about the earnings vs your weekly benefit rate. Your friend might be thinking of old rules or different state rules.

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Just to add to what others have said - you can find the official earnings rules in the NYS Department of Labor handbook section 590. It clearly states that you can work while collecting UI as long as your total earnings don't exceed your weekly benefit rate. There's also no limit on the number of days you can work per week, just the earnings threshold. I keep a copy of the relevant pages saved on my phone because I do gig work and need to reference it often when calculating my weekly claims.

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The whole system is backwards if you ask me. Why should small businesses get penalized for economic downturns that force layoffs? No wonder employers try to contest legitimate claims.

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It's insurance though - businesses pay in when times are good to cover workers when times are bad. The experience rating system encourages employers to maintain stable employment when possible.

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Just to clarify for anyone still confused - in NY, employers pay unemployment insurance taxes based on their "experience rating" which goes up if they have more claims filed against them. So while your boss isn't cutting you a personal check each week, your claim does contribute to potentially higher taxes for his business in the future. That's probably why he's being dramatic about it, but it's still not fair for him to make you feel guilty about collecting benefits you're entitled to after being laid off.

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im so confused about this tourism thing. i worked at a restaurant in queens for 3 years and got laid off march 2020. never heard about applying for this. am i automatically getting something or did i miss a deadline to apply??

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You didn't miss anything! There was no application process. They're using data from previous unemployment claims to identify eligible workers. If you filed for unemployment in 2020 after losing your restaurant job, you should be on their list. Cards are being mailed through June.

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omg thank u!! was freaking out thinking i missed some deadline. will keep an eye on my mail!

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Same thing happened to me! Got a random KeyBank card last month and was totally confused since my unemployment ended in September. Turns out it was the Tourism Worker Recovery Fund - I got $2,100 for working at a restaurant in Manhattan before COVID. The card had my full name and came in an official envelope with NY State logos. I was super paranoid about scams but called KeyBank directly and they confirmed it was legit. Activated it right away and the money was available immediately. If you worked in hospitality before March 2020 and filed for unemployment, you're probably eligible. No application needed - they automatically identified people through the unemployment system. Just make sure the card has your actual name on it and came in official packaging!

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