New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to ask questions about the appeal process, I recently found this service called Claimyr that helped me reach an actual agent. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was getting nowhere trying to call on my own but this got me connected within a few hours. Might be worth checking out since time is important with the 30-day appeal deadline.

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sounds too good to be true honestly. how much does something like that cost?

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I was skeptical too but it actually worked. They don't charge anything upfront and the value is definitely worth it when you consider how impossible it is to reach anyone at NYS Department of Labor normally. The video explains everything.

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same boat here! was told i abandoned my job even tho i gave 2 weeks notice and everything. gonna appeal but man this whole process is exhausting. good luck with yours!

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You'll need your IRS tax account transcript showing the Treasury Offset Program (TOP) entry, plus any correspondence from the Bureau of Fiscal Service about the offset. NYS Department of Labor has a specific process for crediting these payments but it's not automatic. Call their overpayment unit directly rather than the general number.

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Good luck getting through to anyone at NYS Department of Labor though. I've been trying to call for weeks about my own overpayment issue and can never get past the busy signal. It's ridiculous that they can threaten collections but won't answer their phones.

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If you're having trouble reaching NYS Department of Labor agents, I used a service called Claimyr (claimyr.com) that actually got me through to someone within a day. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was a lifesaver when I needed to resolve my adjudication issue and couldn't get through the regular way.

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This whole system is broken. They're quick to demand money back but can't even properly track when you've already paid it. Meanwhile regular people get harassed by collection agencies while the state sits on billions in improper payments they'll never recover.

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totally agree, the whole thing is a mess

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I had a really hard time getting through to NYS Department of Labor to ask about this exact situation. Kept getting transferred around and nobody seemed to know the rules. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent who could explain how the able and available requirement works with medical restrictions. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to call myself.

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Really? I've been trying to call for weeks with no luck. I'll check that out, thanks!

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just make sure you keep all your medical records organized. unemployment will want proof of your work restrictions if they question your claim

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I had such a hard time getting through to NYS Department of Labor when I had questions about this exact situation. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr at claimyr.com that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier than trying to call myself.

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That's interesting, I've been dreading having to call if I run into any issues. How does that service work exactly?

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They basically handle the calling and waiting for you, then connect you when they get an agent on the line. Way better than sitting on hold for hours.

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The whole system is so confusing! I wish they made it clearer what happens when you go back to work. I'm always worried I'm going to do something wrong and owe money back.

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Totally agree. The NYS Department of Labor website has the info but it's buried in so much text. Just be honest about your work start date and you'll be fine.

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The unemployment system is so messed up!! They expect you to stay in jobs where you're being mistreated just so you can qualify for benefits. It's ridiculous that people have to choose between their mental health and being able to pay bills.

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yeah my cousin quit her job and got unemployment but that was like 3 years ago so maybe things changed? not sure about the rules now

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The rules haven't changed much, but each case is evaluated individually. Your cousin probably had documented good cause for leaving or the employer didn't contest the claim.

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