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You'll need your IRS tax account transcript showing the Treasury Offset Program (TOP) entry, plus any correspondence from the Bureau of Fiscal Service about the offset. NYS Department of Labor has a specific process for crediting these payments but it's not automatic. Call their overpayment unit directly rather than the general number.
Good luck getting through to anyone at NYS Department of Labor though. I've been trying to call for weeks about my own overpayment issue and can never get past the busy signal. It's ridiculous that they can threaten collections but won't answer their phones.
If you're having trouble reaching NYS Department of Labor agents, I used a service called Claimyr (claimyr.com) that actually got me through to someone within a day. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was a lifesaver when I needed to resolve my adjudication issue and couldn't get through the regular way.
This whole system is broken. They're quick to demand money back but can't even properly track when you've already paid it. Meanwhile regular people get harassed by collection agencies while the state sits on billions in improper payments they'll never recover.
I had a really hard time getting through to NYS Department of Labor to ask about this exact situation. Kept getting transferred around and nobody seemed to know the rules. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent who could explain how the able and available requirement works with medical restrictions. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to call myself.
I had such a hard time getting through to NYS Department of Labor when I had questions about this exact situation. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr at claimyr.com that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier than trying to call myself.
The whole system is so confusing! I wish they made it clearer what happens when you go back to work. I'm always worried I'm going to do something wrong and owe money back.
The unemployment system is so messed up!! They expect you to stay in jobs where you're being mistreated just so you can qualify for benefits. It's ridiculous that people have to choose between their mental health and being able to pay bills.
yeah my cousin quit her job and got unemployment but that was like 3 years ago so maybe things changed? not sure about the rules now
Millie Long
If you're having trouble getting through to NYS Department of Labor to ask questions about the appeal process, I recently found this service called Claimyr that helped me reach an actual agent. They have a website at claimyr.com and there's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was getting nowhere trying to call on my own but this got me connected within a few hours. Might be worth checking out since time is important with the 30-day appeal deadline.
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KaiEsmeralda
•sounds too good to be true honestly. how much does something like that cost?
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Millie Long
•I was skeptical too but it actually worked. They don't charge anything upfront and the value is definitely worth it when you consider how impossible it is to reach anyone at NYS Department of Labor normally. The video explains everything.
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Debra Bai
same boat here! was told i abandoned my job even tho i gave 2 weeks notice and everything. gonna appeal but man this whole process is exhausting. good luck with yours!
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