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just remember that the site does maintenance every night from like 12-7am and sometimes features disappear during that time even though the site seems to be working still
OMG YES this happened to me too!! I was going absolutely insane thinking I was doing something wrong. Turns out there are like 3 different NY unemployment portals and if you're logged into the wrong one, the "file a claim" button just... doesn't exist. Super helpful design 🙄 I finally got it working by going directly to https://unemployment.labor.ny.gov and starting completely fresh instead of through the general NY.gov site. Also try different browsers - Safari was completely broken for me but worked fine in Chrome. The whole system is a nightmare but you're definitely not going crazy!
The system is so broken honestly. I worked 8 months and they still made me jump through hoops for weeks during adjudication. But yeah you should qualify with multiple jobs, just be prepared for delays and bureaucratic nonsense.
Ugh that's what I'm worried about. How long did your adjudication take? I need benefits soon or I'm going to be in serious trouble with bills.
Mine took about 3 weeks but I've heard it can vary a lot depending on your situation. The key is to respond to any requests for information immediately and keep checking your online account. Also make sure you keep certifying for benefits even during adjudication - they'll backpay you once it's approved. Hang in there!
Ya your benefits are done. I was in the same situation and finally got through to them after using claimyr.com - agent told me I needed to file a whole new claim since mine was exhausted. Getting through to a human was literally the only way I got a straight answer.
I was in the exact same situation a few months ago - zero effective days is definitely confusing! It means you've exhausted all your benefits for this claim period. Since you worked that temp job last fall after your original claim started in February 2021, you should definitely qualify for a new claim. Don't waste time trying to call - I literally spent 2 weeks trying to get through and it was torture. I ended up using Claimyr and got connected to an agent within a couple hours. The rep walked me through filing a new claim and explained that my temporary work made me eligible. My new weekly benefit amount was actually higher because of the recent wages! The key thing is that you need wages from after your original claim start date, which it sounds like you have. File online at labor.ny.gov under "File New Claim" - but honestly talking to an actual person first will save you headaches if there are any complications with your case.
Fun fact: NY is one of the only states that uses the "effective days" system instead of weeks. Most other states just pay you for whole weeks. Makes things confusing AF when your claim is ending.
Just went through this exact situation 2 months ago! You'll get paid for those 6 days at your normal daily rate. So if your weekly benefit is $400, each effective day is worth $100 ($400 ÷ 4 days). For your 6 remaining days, you'll get $600 total - probably split as $400 for the first 4 days, then $200 for the final 2 days. Make sure to keep certifying each week until all your days are used up. Also, since you worked for 3 months last summer, definitely apply for a new claim after your benefit year ends in May - you might qualify for another round of benefits if you earned enough during that time. Good luck with the job search!
This is super helpful! I was worried they might reduce the rate or something since it's the end of my claim. Really appreciate the detailed breakdown of how the daily rate works. Definitely going to apply for a new claim after my BYE - fingers crossed that summer work qualifies me for another round. Thanks for the encouragement on the job search too!
GalacticGladiator
if u owe them money they act real quick but when they owe YOU money suddenly everything takes months. funny how that works huh
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GalacticGuru
This exact situation happened to my brother! NY DOL stopped his benefits for 2 months because of a $1,400 overpayment he didn't even know about. The crazy part is they had his correct address but somehow the overpayment notice got "lost in the mail" 🤔 He finally got through to someone who told him they put an automatic hold on ALL benefits until overpayments are resolved. Once he set up a $75/month payment plan, they released his backpay within 2 weeks. The whole thing could have been avoided if they just sent proper notifications! Keep pushing - you'll get your money but they definitely make you work for it.
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