Break in claim message on NY unemployment Shared Work program - will I still get benefits Tuesday?

did u work more hours last week? sometimes the system flags it as a break if ur hours change a lot from week to week. happened 2 me

This 'break in claim' message usually appears when the system detects something that doesn't match your normal certification pattern. For Shared Work specifically, there are a few causes: 1. Your employer may have submitted different hours than you certified 2. You might have answered one of the weekly questions differently than usual 3. There could be a quarterly review happening (we're at the start of a new quarter in 2025) Regarding payment: Unfortunately, when you get that message, payments are typically held until the issue is resolved. You likely won't receive payment on Tuesday as normal. However, you don't need to wait for a form - you should proactively call NYSDOL to clear this up. The sooner you address it, the faster your payment will process.

UGH THIS EXACT THING just happened to me last month on Shared Work!!! I got the same message about a break in claim and then NO MONEY came through for TWO WEEKS!!!! I called literally 47 times and couldn't get through to anyone. The auto system just kept telling me there was a hold for "eligibility review" or something. It was a NIGHTMARE!!!!

Here's what's happening with your Shared Work claim: The NYSDOL system performs automatic quarterly reviews at the beginning of each calendar quarter (we're in Q1 2025 now). During these reviews, they verify your continued eligibility and sometimes place temporary holds on benefits. For Shared Work specifically, they're checking that: 1. Your employer is still in good standing with the program 2. Your reduced hours still qualify (between 20-60% reduction) 3. Your base wage information is still current You won't receive a form, but you DO need to speak with a claims specialist to lift the hold. The system won't automatically release your payment without human review in these cases. I'd recommend calling first thing tomorrow morning.

After trying to call the NYSDOL for three days straight during my similar shared work issue last month, I finally used Claimyr (claimyr.com) and got through to an agent in under 15 minutes. They immediately fixed my "break in claim" hold and released my payment. Saved me from being late on rent! They have a video that shows exactly how it works: https://youtu.be/Rdqa1gKtxuE. So much better than spending hours hitting redial and getting nowhere.

When I had this problem with my Shared Work claim last year, it was because I accidentally entered my hours wrong one week. I said I worked 16 hours when I actually worked 14, and that triggered some kind of review. The annoying part was that my benefits were delayed for like 10 days while they sorted it out. Did you maybe enter something different this week compared to previous weeks? Sometimes even a small change can trigger these holds.

Quick update on the Shared Work break in claim issue: Just to clarify something I'm seeing in other comments - the 10 hours you worked does NOT equal "0 days" in the NYSDOL system. Even under Shared Work, they count partial days. For Shared Work in 2025, here's how they calculate days worked: - Less than 4 hours = 0 days - 4 hours = 1/2 day - More than 4 hours = 1 full day So your 10 hours likely counted as at least 1 day, possibly 2 days depending on how they were distributed. If you reported differently, this could be causing the break in claim message.

my cousin works for nysdol. says they alwys do this dumb break in claim thing at start of new quarters. just call them and theyll fix it usualy same day. but good luck gettin thru lol

Based on all the responses here, it looks like you have two likely issues: 1. The quarterly review that automatically happens at the start of Q1 2025 2. A potential miscalculation in how you reported your days worked (10 hours across multiple days = 2 days, not 0) Either way, the solution is the same - you need to speak with a NYSDOL representative as soon as possible. When you call, be sure to: 1. Explain you're on the Shared Work program 2. Tell them exactly how your hours were distributed (5 hours Monday, 5 hours Wednesday) 3. Ask them to expedite the release of your payment due to financial hardship if applicable Once resolved, your payment will typically process within 1-2 business days.

did u ever get this fixed? im having same issue now lol