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yeah the work search thing is annoying but not too bad once you get used to it. applying for jobs online counts, so does going to career fairs or updating your resume on indeed. just keep track of everything in case they audit you
I went through this exact same situation last year when my restaurant hours got slashed from 35 to 12 hours per week. At $18/hour you should qualify for a decent amount - probably somewhere in the $280-320 range based on your work history. The partial unemployment is definitely worth applying for since you're still working some hours. Just make sure to keep detailed records of your reduced schedule and earnings. The application process itself isn't too bad, mostly just proving your previous wages and explaining why your hours got cut. Good luck!
Pro tip: if you need records from your unemployment claim after it ends, file a 'Right to Know' request through the Department of Labor. I had to do this when I couldn't see my payment history anymore. Takes about 2-3 weeks but they'll send you everything.
This exact same thing happened to me when my benefits ended in December! No warning, no email, payment history just vanished overnight. I was panicking because I needed those records for my tax filing. After reading through these comments, I'm definitely going to try that claimyr service - seems like multiple people here had success with it. The fact that NY doesn't send any kind of notification when your claim ends is absolutely ridiculous. Like, a simple "Your benefits have ended, here's how to access your payment history" email would solve so many problems. But instead they just leave us all scrambling around trying to figure out what happened. Thanks everyone for the helpful suggestions - at least now I know this is "normal" (even though it's completely stupid).
Just want to add that even after your claim is approved, the first payment can still take a few extra days to hit your account depending on your payment method. Direct deposit is faster than the debit card.
I just got my first payment this week after filing 3 weeks ago, so the 2-4 week timeline mentioned above seems accurate. One thing that helped me was setting up direct deposit right away instead of waiting for the debit card - it definitely speeds things up. Also, make sure you're checking your online account regularly for any messages or requests for additional documentation. Sometimes they need proof of your previous income or employment verification and if you miss those requests it can delay everything. Hang in there, the waiting is stressful but the payments do come through eventually!
have u tried requesting a direct deposit instead of the keybank card? Sometimes easier to set up new payment method than fix issue with current one. Go into ur account settings and see if u can update payment preferences
I've tried this multiple times but it won't let me change payment method because there's already money sitting in the KeyBank account. Apparently I have to resolve that first before switching methods 🙄
This is absolutely infuriating and I feel your pain! I went through something similar last year and it took 2 months to resolve. A few things that helped me: 1) File a complaint with the NY State Comptroller's office - they have an ombudsman specifically for unemployment issues. 2) Contact your local news station's "problem solver" segment - they love these stories and unemployment often responds quickly when media gets involved. 3) Try calling the TeleCert line instead of the main number - sometimes different departments can access different systems. 4) Document EVERYTHING in writing and send a certified letter to the DOL director outlining your situation and requesting immediate resolution within 10 business days. The paper trail is crucial if you do decide to pursue legal action. Don't give up - that money is rightfully yours and they can't just hold it hostage indefinitely. The system is broken but persistence usually pays off eventually.
Thank you for this comprehensive list! I hadn't thought about contacting the news - that's actually brilliant. These stories get attention and might force them to act faster. Also going to try the TeleCert line tomorrow, didn't know there were different departments with different access levels. Really appreciate you taking the time to write all this out!
Dominic Green
To give you the specifics: for 2025, you can work part-time and still collect partial unemployment as long as your weekly earnings are less than your full benefit amount. NYS Department of Labor will reduce your weekly benefit by 25% of whatever you earn over $143. So if your full benefit would be $300 and you earn $200 in a week, you'd get $300 minus 25% of $57 ($200-$143), which equals about $286 in benefits.
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Evelyn Xu
•Wow that's really helpful math, thank you! So I should definitely apply since I'm only making around $240 a week now.
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Camila Jordan
Just wanted to add that when you apply, make sure to keep detailed records of your hour reduction. I screenshot my work schedules before and after the cut, and saved any texts or emails from my manager about the reduction. NYS Department of Labor may ask for documentation during the review process, and having everything organized made my claim go much smoother. Also, don't wait too long to apply - you want to get your claim in as soon as possible after the hour reduction happens. Good luck!
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CosmicCadet
•This is excellent advice! I wish I had known about keeping records when my hours got cut at my previous job. I ended up having to reconstruct everything from memory which was such a pain. @Evelyn Xu definitely take screenshots of your schedule now before you forget - even if it seems obvious to you, having that paper trail will save you headaches later if they need proof of the reduction.
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