New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Had issues reaching NYS Department of Labor when my claim got stuck because I missed some employment dates. Ended up using claimyr.com to get through to an agent - they have this system that calls you back when someone's available rather than waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call.

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Never heard of that but might be worth it if you can't get through the regular way. The phone lines are always jammed.

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Also have your alien registration number ready if you're not a US citizen, and be prepared to set up your weekly claim schedule right after filing your initial claim.

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Also worth mentioning - if you're having trouble getting through to file by phone, try the online system first. It's usually faster and available 24/7. If you run into issues reaching NYS Department of Labor agents for questions, I recently used a service called Claimyr (claimyr.com) that helped me get through to someone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling dozens of times myself.

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Never heard of that service, is it legit? The video actually explains it pretty well.

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Yeah it's legitimate, they just help you get through the phone queue. Saved me hours of redialing when I had questions about my adjudication status.

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same exact thing happened to me last year!! filed the day after i got canned and had no problems. the key is just not waiting around thinking about it

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just to add - there are actually a few states where employees DO pay into unemployment but NY is not one of them. i think its only like 3 states total including alaska and pennsylvania. so dont feel bad about not seeing it on your paystub, thats totally normal here!

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This system has always frustrated me because it creates this adversarial relationship between workers and employers when it comes to unemployment claims. Employers have a financial incentive to deny legitimate claims, which is why so many people have to go through the whole appeals process with NYS Department of Labor even when they clearly qualify. It would make more sense if employees contributed something too so employers wouldn't have such a strong motivation to fight every claim.

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I understand the frustration but there are good policy reasons why it's structured this way. It incentivizes employers to maintain stable employment and avoid unnecessary layoffs.

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I get the theory but the NYS Department of Labor system is so broken that being unemployed feels more like punishment than economic flexibility. My adjudication has been pending for weeks with no explanation.

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The key thing to remember is that while some unemployment is structurally necessary for a healthy economy, that doesn't mean individual unemployment isn't challenging. You're still dealing with real financial stress even if your situation serves a broader economic function.

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Thanks, that actually helps me feel less like I'm just a burden on the system. Still hope to find work soon though!

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ugh the whole unemployment tax situation is such a mess. i remember getting that refund a few years back but it took FOREVER and they never explained anything clearly. typical government BS if you ask me

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Just to clarify for everyone - unemployment benefits from NYS Department of Labor are taxable income. You should have received a 1099-G form showing how much you received. The only exception was the 2020 tax year federal exclusion that's already been processed. Make sure you're not missing any important tax deadlines!

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