New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The extended benefits depend on what happened with your job too. If it was a mass layoff or plant closure there are additional WARN Act protections and rapid response services. NYS Department of Labor will coordinate with local workforce development boards to provide specialized assistance. Also if you've been working steadily for years like you mentioned, you'll probably qualify for the full 26 weeks of benefits.

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benefits are benefits i guess but the system is so broken, took me 6 weeks just to get my first payment and they never explained half the programs you're talking about. good luck getting straight answers from anyone there

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The initial delays are frustrating but once you're in the system the benefits do provide a safety net while you're job searching.

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THE WHOLE SYSTEM IS DESIGNED TO MAKE PEOPLE HOMELESS!!! They drag out adjudication on purpose hoping you'll just give up and disappear. I've been fighting NYS Department of Labor for 4 months over a disqualification that makes no sense. Lost my apartment, staying with friends now but that won't last forever. They don't care if we end up on the streets as long as they don't have to pay benefits.

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I feel you on the frustration but there are legitimate reasons for adjudication delays. The system isn't perfect but it's not intentionally trying to make people homeless.

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You should also look into local food banks and churches that might offer emergency assistance. When I was waiting for my unemployment to process, the Salvation Army helped with a utility bill so I could keep more money for rent. Every little bit helps when you're in survival mode like this.

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This system is absolutely ridiculous. They stop your payments first and ask questions later, meanwhile people have bills to pay and families to feed. I've been dealing with NYS Department of Labor for months and their communication is terrible.

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I feel your frustration but getting angry doesn't help solve the issue. The system has its problems but there are ways to work through it.

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Keep filing your weekly claims even with the pending issue halt! This is important because if you stop filing, you could lose benefits for those weeks even after the issue gets resolved. The halt only affects payments, not your requirement to certify.

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I had such a hard time getting through to NYS Department of Labor when I filed last year. Spent hours on hold just to ask basic questions about my claim. If you run into issues reaching them, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process way less stressful than sitting on hold forever.

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Good to know about that service. Hopefully I won't need it but I'll keep it in mind if I can't get through.

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The unemployment system is so confusing and they don't explain anything clearly. I remember being stressed about every little detail when I filed. Just make sure you answer all the questions honestly about why you're unemployed and keep track of your job search activities from day one.

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Word of warning - getting through to NYS Department of Labor on the phone to ask questions about your claim is nearly impossible these days. I spent weeks trying to get someone to explain why my benefit amount seemed wrong. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration trying to call myself.

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How much does that service cost though? I'm unemployed so I'm trying to avoid spending money I don't have.

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It was worth it for me to get my issue resolved quickly rather than spending weeks calling. But I understand being tight on money right now.

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Don't forget you can get up to 26 weeks of benefits in NY, so even if you're getting the maximum $504 weekly that's over $13,000 total if you need the full duration. Just make sure you file your weekly claims every week and keep up with the job search requirements or they'll cut you off.

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Good point about the job search thing. Do you know how many jobs you have to apply for each week?

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