New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm confused about this too. My balance went down but I didn't get paid last week because of some adjudication issue. Does the balance still decrease even if you don't actually receive the money?

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No, your claim balance should only decrease when benefits are actually paid out. If you're in adjudication, the balance stays the same until the issue is resolved. If you end up getting those benefits later, then the balance will decrease retroactively.

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I had something similar happen and couldn't get through to NYS Department of Labor for weeks to check on my adjudication status. Finally used claimyr.com to get connected to an actual agent who explained everything. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of stress trying to figure out what was happening with my claim balance.

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THIS SYSTEM IS SO CONFUSING! Why can't they just explain this stuff clearly on the website instead of making us guess what everything means??

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I know it's frustrating but once you understand the basics it gets easier. The claim balance is actually one of the more straightforward parts of the system.

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Don't assume anything!! The unemployment system is designed to deny people. I worked for 2 years and they still found some excuse to delay my benefits for months. Make sure you have ALL your paperwork ready and document everything. Save screenshots of everything you submit because they WILL lose your information.

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That sounds scary... what kind of paperwork do I need? I still have my pay stubs from the restaurant.

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Keep your expectations realistic about the benefit amount too. The weekly benefit in NY maxes out around $504 but most people get way less than that. It's based on your earnings so with restaurant wages you're probably looking at maybe $200-300 per week if you qualify.

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Ugh this happened to me last year and it was SO stressful. My employer waited until literally the last day to contest my claim, then I had to go through the whole adjudication process. Took weeks longer to get approved. I was checking my account like 50 times a day lol. Hang in there, most claims do get approved eventually.

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If your employer doesn't respond in time, the claim should auto-approve. But then sometimes they try to contest it later and that's when things get messy. Keep documenting everything just in case you need it for an appeal later on.

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same boat as you - just got laid off last week from my restaurant job. was planning to file this weekend. good to know about filing online, i was dreading having to call

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Most important thing is to keep filing your weekly claims even if your initial claim is still pending! I made that mistake and it delayed my benefits by weeks. Also start your job search right away and keep a log because they'll ask about it during your weekly certifications.

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Wait, I have to look for jobs right away? Even while my claim is still being processed?

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Yes, you need to be actively searching for work to remain eligible. NYS requires at least 3 job search activities per week. Keep detailed records because they can audit your search activities at any time.

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Just went through this whole process and it's such a hassle to get through to anyone at NYS Department of Labor to ask questions. I couldn't reach anyone for weeks using their regular phone number. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent who explained my eligibility. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process way less stressful than trying to figure it out on my own.

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how much did that cost? seems like something they should help with for free

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It was worth it for me because I wasted so much time trying to get through on my own. The peace of mind knowing I was eligible was huge.

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I remember being so confused about this too when I first applied. The base period thing is confusing but basically if you worked consistently for 8 months you should be fine. Just make sure you have your pay stubs or W2s ready when you apply because they might ask for proof of your wages.

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