New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

JacksonHarris

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The whole misconduct thing is so subjective anyway! I've seen people get fired for the dumbest reasons and employers always try to claim misconduct to avoid paying higher unemployment taxes. Most of the time NYS Department of Labor sees right through it. Just file your claim and let them sort it out - that's what they're there for.

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From what I understand, NYS Department of Labor defines misconduct pretty narrowly - it has to be deliberate wrongdoing that harms your employer's business interests. Just being late occasionally or having professional disagreements usually won't cut it. The key is whether your actions were willful violations of known company rules or policies. I'd definitely apply - worst case scenario they deny you and you can appeal with more details about your specific situation. Don't let your former supervisor's comments discourage you from at least trying!

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Malik Jackson

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Friendly reminder to all my fellow unemployed peeps: Don't forget to set aside money for taxes! Unemployment benefits are taxable income. Learned that the hard way last year 😅💸

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Hey Liam! I'm in a similar boat - been on unemployment for about 4 months now. From what I've learned, NY gives you 26 weeks max for regular UI benefits. No extensions right now unfortunately 😞 I'd definitely recommend starting your job search ASAP if you haven't already. The 26 weeks goes by faster than you think! Also, keep checking the NYSDOL website regularly - sometimes they announce new programs or extensions with little notice. One thing that helped me was setting up job alerts on multiple sites and treating job searching like a full-time job itself. Hang in there! 💪

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Vanessa Chang

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try calling right when they open at 8am that worked for me once

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UPDATE: I finally got through to someone at DOL! Used that Claimyr service and it actually worked - got connected in about a half hour. The agent was super nice and explained that I should only select "went back to work" after I've actually started working and received pay. She removed the break in claim and said my payment should process in 2-3 business days. So relieved!!! Thanks everyone for your help!!

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Ella Knight

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nice! at least somebody over there knows what theyre doing

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Evelyn Xu

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That's awesome! So glad Claimyr worked for you too - it really is a lifesaver when you can't get through the regular way. Hope your payment comes through quickly and congrats on the new job!

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Just be completely honest when you file. Include both the restructuring reason from your termination letter AND mention the performance warning. Let NYS Department of Labor sort it out during adjudication if your employer contests it. The worst thing you can do is leave out important details that they'll discover anyway.

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I had a very similar situation a few months ago - got laid off during "restructuring" but had received some performance feedback earlier. Here's what I learned: NYS Department of Labor cares more about the immediate cause of separation than past performance issues. If your termination letter says position eliminated due to restructuring, that's usually considered involuntary separation through no fault of your own. The performance warning from a month ago probably won't disqualify you unless it was for serious misconduct. When you file, mention both - the restructuring reason and the prior warning - but emphasize that the official reason was budget cuts/restructuring. This shows you're being transparent while making it clear the separation wasn't performance-based. Most importantly, file as soon as possible since there's a waiting period anyway.

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Ezra Collins

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just a heads up the $504 is before taxes. they'll take out federal taxes if you elect to have them withheld, which i recommend unless you want a surprise bill next april

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Sophia Clark

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Oh yeah good point, I forgot unemployment is taxable income now.

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Also worth noting that the $504 maximum assumes you had pretty high earnings - you'd need to have made around $13,104 in your highest quarter to qualify for the full amount. Most people get less than the maximum. The formula is your high quarter earnings divided by 26, so if you made $10,000 in your best quarter, your weekly benefit would be around $385. The system looks at your base period wages, not just your most recent job, so if you had a higher-paying job earlier in that timeframe it could help your benefit calculation.

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