Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I had such a hard time getting through to NYS Department of Labor to ask about this exact question last month. The phone lines are always busy and when I finally got through they just told me to check online. Super frustrating when you need a real person to explain these things.
I actually found a service called Claimyr that helped me get through to an actual NYS Department of Labor agent when I was having similar issues. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was way easier than trying to call myself and getting hung up on constantly.
Thanks! I'll definitely look into that. Getting actual answers from a real person would be so much better than guessing.
This whole system is so confusing. Like why don't they just put this basic information somewhere easy to find? I spent forever trying to figure out the same thing when I got furloughed.
I totally agree! I think they assume everyone already knows this stuff but when you're newly unemployed and stressed, even basic information like minimum benefit amounts should be clearly listed on the main page. Having to dig through multiple pages or call just to find out if there's a minimum weekly amount is ridiculous.
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Hey Max, I've been in a similar situation and I know it's frustrating to realize you missed out on those weeks of benefits. Just want to add that when you do file, make sure you're completely honest about your separation date and reason for leaving. NYS Department of Labor will verify everything with your employer anyway, and any discrepancies can delay or complicate your claim. Also, once you start receiving benefits, don't forget you have to certify every week that you're actively looking for work - missing those weekly certifications can stop your payments. The construction industry can be tough with seasonal layoffs, so definitely get that claim filed today if you can.
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I'd reach out through their message portal too, not just by phone. Document that you tried to fix the issue. Screensnap the message so you have proof you self-reported the problem.
I went through something very similar last year. The key thing is to gather all your documentation first - pay stubs, work schedules, anything showing your Saturday shifts. When you do get through to someone, they'll want specific dates and earnings amounts. One thing that helped me was calling right at 8am when they open - you'll still wait but your chances are better than calling later in the day. Also, don't hang up if you get transferred to different departments, that's normal for corrections like this. The good news is that since you're self-reporting and it was an honest mistake about the reporting process (not trying to hide work), they should work with you. They'll likely have you pay back the overpayment amount but without penalties. Keep records of every conversation you have with them too. You're absolutely doing the right thing by trying to fix this before starting your new job in October. Better to deal with it now than have it come back as a bigger problem later!
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I had trouble getting through to NYS Department of Labor to ask about this exact question. If you need to speak with someone about your specific situation, I found claimyr.com really helpful - they connect you directly to unemployment agents without waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.
How much does something like that cost? I'm already stressed about money since I lost my job.
They don't charge anything upfront - it's just about getting you connected to speak with the right person at NYS Department of Labor. Much better than calling the regular number and getting disconnected constantly.
This happened to my coworker too - she waited almost a month thinking she needed to gather all her employment documents first. By the time she filed, she'd already lost out on about $1,200 in benefits. The key thing to remember is you can always provide additional documentation later if needed, but you can never get back those weeks you didn't file for. NYS makes this really unclear on their website - they should have a big warning that says "FILE IMMEDIATELY" right at the top of the unemployment page.
Mia Roberts
guys always screenshot ur confirmation number when u certify!! saved me so many times when the system glitched and they tried to say i never certified. if u have the confirmation number they cant deny it.
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Kayla Jacobson
•This is excellent advice. I'd add that you should also take screenshots of any error messages you receive when trying to log in or certify. Documentation is incredibly important when dealing with any unemployment issues. It's also helpful to note the exact date and time when errors occur or when you complete your certification.
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Savannah Glover
Just wanted to add for anyone who might find this thread later - if you're ever stuck in a situation like this where the system is down close to your certification deadline, you can also try using the mobile app instead of the website. Sometimes one works when the other doesn't. Also, if you have an active case with unemployment, you can send a secure message through your account (when it's working) documenting the technical issues you experienced. This creates a paper trail that can help if there are any payment delays or disputes later. The system definitely has its problems but there are usually workarounds if you know where to look!
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