New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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honestly the whole system is so confusing, I tried calling NYS Department of Labor like 50 times to ask about this exact situation and could never get through to talk to an actual person. their website just gives you the basic info but doesn't cover these gray area cases

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I had the same problem trying to reach someone at NYS Department of Labor about my complicated situation. Finally found this service called Claimyr (claimyr.com) that actually gets you connected to a real agent. They have this video demo (https://youtu.be/qyftW-mnTNI) showing how it works. Saved me weeks of trying to call myself and I was able to get my specific retirement/UI question answered directly.

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This is so frustrating!! Why can't they just have clear rules about this stuff? Like if you worked for almost 30 years you should be able to get something to help with the gap. The system is broken.

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I understand the frustration, but the rules exist to prevent people from using UI as a bridge to retirement rather than genuine unemployment assistance. The program is designed for people who lose their jobs involuntarily and are actively seeking new employment.

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welcome to NY! yes we have UI benefits and they're actually pretty good compared to some states... just be patient with the system

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Just wanted to add that when you file your interstate claim, make sure you have all your wage information from your previous state employer handy - pay stubs, W-2s, etc. The NYS Department of Labor will need to request your wage records from the other state, and having your documentation ready can help speed things up if there are any discrepancies. Also, don't forget to certify for benefits weekly once your claim is approved, even if you're still waiting for the interstate verification to complete. Good luck with your claim!

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Wait I thought there was some kind of offset? Like if you make too much from social security they reduce your unemployment? Or maybe that's a different state... this stuff gets so confusing with all the different rules

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You might be thinking of other states or other benefit programs. In New York, social security retirement benefits don't offset unemployment benefits. The only income that typically affects UI is wages from work during your claim period.

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Just wanted to add that you'll still need to certify that you're able and available for work each week, even while getting social security. Some people think being on SS means you don't have to be available for work but that's not true for unemployment benefits. You need to show you're actively seeking employment and can accept suitable work if offered.

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The system is honestly pretty fair when you think about it. Employees and employers both contribute, and then when people lose their jobs through no fault of their own, there's money available for benefits. Much better than some states where it's harder to qualify or the benefits run out faster.

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omg THANK YOU for asking this!! I've been wondering the same thing but felt dumb asking. new to NY and this paycheck deduction confused me so much

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Been dealing with this stuff for years and honestly the hardest part is getting through to NYS Department of Labor when you have questions about claims or need to dispute something. Their phone lines are always jammed. I finally started using this service called Claimyr (claimyr.com) that gets you connected to actual agents without the endless hold times. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration.

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Never heard of that before - does it actually work? I hate the idea of being on hold for hours just to ask a simple question.

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Yeah it's legit, gets you through to the right department pretty quickly. Way better than the regular callback system they have.

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just a heads up - if any of those 3 employees file for unemployment your rate WILL go up next year. theres no way around it with layoffs. budget for at least a 1-2% increase in your SUI rate

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Ugh, that's what I was afraid of. Thanks for the reality check though, better to plan for it now.

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