Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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UPDATE: I finally got through this morning using the Claimyr service someone recommended. It was strange having another service call for me, but it worked! The agent I spoke with was actually helpful (unlike the last one) and found that there was an "identity verification issue" on my account. Apparently they sent a letter requesting additional documents to my old address even though I updated it in the system! They're sending a new request to my current address and once I submit the documents my claim should be processed within 7-10 business days. She also said I'll get paid for all the weeks I've been certifying once it's approved! Thanks everyone for your help and suggestions. This has been such a stressful experience, but at least now I know what's going on.
CONGRATS!!! Its such a relief to finally know what's happening right?? Make sure you upload those documents as soon as you get the letter!
Zane Gray
So glad to hear you finally got some answers! This is exactly why I always tell people not to give up - the system is broken but there are ways to work around it. Identity verification issues are super common, especially after the system migration in December. The fact that they sent documents to your old address even though you updated it is so typical of their terrible communication. Just a heads up - when you get that letter, read it VERY carefully and make sure you submit exactly what they're asking for. Sometimes they're picky about document formats or dates. And definitely keep copies of everything you send! Really happy this worked out for you. Hopefully others in similar situations will see your update and know there's hope!
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The Boss
UPDATE: I finally got it to work! I was definitely putting it in the wrong section. And the lighting tip was super helpful too. I put my SS card on a dark blue towel and made sure all four corners were visible. Thanks everyone for your help! My verification is processing now.
awesome! glad it worked out. how long did they say processing would take?
The Boss
•They said 24-48 hours for the verification to complete. Fingers crossed it all goes smoothly from here!
For anyone still struggling with this, here's what worked for me when I had the same "can't find a pic" error: Make sure your phone camera is completely clean (mine had a smudge I didn't notice), take the photo in natural daylight near a window if possible, and hold your phone steady for an extra second after taking the photo. The system seems really picky about image quality. Also, if you're using an older phone, try borrowing a newer one with a better camera - that made all the difference for my friend who was having the same issue.
Aisha Khan
•Great tip about cleaning the camera lens! I never would have thought of that. The natural daylight suggestion is really smart too - I was trying to take the photos at night with just my overhead light which probably wasn't helping. Thanks for sharing what worked for you!
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The whole system is set up to screw people over. They don't tell you about deadlines clearly, then act like it's your fault when you miss benefits. I bet half the people who deserve UI never even know they can apply.
same thing happened to my brother, lost like a month of benefits because nobody told him
Ava Kim
I just went through this exact situation last month! You definitely can't get those 6 weeks back, but don't let that stop you from filing immediately. Even though you missed out on some benefits, you can still collect for the remaining weeks of your unemployment. The application process online isn't too bad once you get started - just make sure you have your Social Security card, driver's license, and any paperwork from your employer ready. Also keep in mind you'll need to certify for benefits every week going forward, so set a reminder for yourself. Better to start collecting something now than to keep waiting and lose even more potential benefits.
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This happened to me and it's because my claim hit the 26-week mark and needed to be reviewed before continuing. System didn't tell me this AT ALL, just gave the error you described. Had to call to find out.
Hmm I've only been on unemployment for about 16 weeks so I don't think that's it for me. But good to know for later!
Chris King
OMG this is happening to me too right now! I've been trying since Sunday and getting the exact same "already filed" error. So relieved to see I'm not the only one but also terrified after reading about people getting hacked 😰 I'm gonna try the midnight trick tonight and if that doesn't work I'll definitely call first thing tomorrow morning. Has anyone actually gotten through to someone today? The phone lines seem even busier than usual
Andre Dupont
•Same boat here! Been trying since yesterday with no luck. The phone lines are definitely swamped - I've been calling since 8am and can't even get into the queue. From what everyone's saying here, it sounds like we really need to talk to a human to fix this. I'm gonna try that claimyr service a few people mentioned if the midnight thing doesn't work. Keep us posted if you get through!
Oliver Alexander
same boat here, got let go two weeks ago and finally filed my claim yesterday. wish someone told me sooner not to wait! the online application wasn't as bad as i thought it would be
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StarStrider
Don't stress too much about the process - you're doing the right thing by filing immediately! Since you were laid off due to budget cuts (not misconduct), you should definitely qualify. One tip that helped me when I was in your situation: gather all your employment documents before you start the online application - pay stubs, your termination letter if you have one, and your employer's contact info. The my.ny.gov site will walk you through each step. Also, once you file, you'll need to certify for benefits every week (usually Sunday-Saturday), so mark your calendar. The first payment typically comes within 2-3 weeks if there are no issues with your claim. Hang in there!
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