New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the system is so confusing!! I tried filing when my hours got cut but gave up after the website kept crashing. How do you even get through to talk to someone at NYS Department of Labor when you have questions about your claim??

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I had the same problem trying to reach them by phone - kept getting disconnected or the line was busy. I ended up using this service called Claimyr (claimyr.com) that actually got me through to a NYS Department of Labor agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of trying to call myself.

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Just want to add that there are other valid reasons to file besides reduced hours - layoffs obviously, but also if you quit for good cause like unsafe working conditions or harassment. Being fired for misconduct usually disqualifies you though. The key is proving you're unemployed through no fault of your own.

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exactly this helped me when i quit my last job because they weren't paying overtime properly

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If you're having trouble getting through to NYS Department of Labor by phone to ask questions (their lines are always busy), I recently used a service called Claimyr that helped me reach an actual agent quickly. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting busy signals when I needed to check my claim status.

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Interesting, never heard of that. How much does something like that cost though?

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They focus on the value of actually reaching someone rather than sitting on hold all day. For me it was worth it just to get real answers about my adjudication instead of guessing what was happening with my claim.

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yeah file right away but be prepared for the runaround... NYS Department of Labor system is such a mess, took me forever to even get my account set up properly and then had issues with the weekly claims. just saying dont get your hopes up for smooth sailing

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I was in a similar situation last year - went from freelancing to a full-time job. Had trouble getting through to NYS Department of Labor when I needed to check my eligibility after getting laid off 8 months later. Ended up using this service called Claimyr (claimyr.com) that helped me actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me hours of trying to call myself.

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How does that work exactly? I've been trying to reach someone at NYS Department of Labor for weeks about my claim status.

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just to add - even though you don't pay unemployment tax as self employed, you might want to consider if there are any other benefits you're missing out on. like workers comp, disability insurance, etc. the whole benefits package can be pretty different between 1099 and W2

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I'm dealing with the opposite problem - I think I was supposed to be on standby status but somehow got put on regular UI and now they're making me do job searches even though my employer said I'll be called back in March. Has anyone had success getting NYS Department of Labor to switch your claim type after it's already been filed?

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You can request a status change but you'll need documentation from your employer confirming the expected return date. Call the NYS Department of Labor phone line, though getting through can be really difficult with their high call volume.

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I had this exact same issue last year! Couldn't get through to NYS Department of Labor for weeks. Someone on here recommended claimyr.com - it's a service that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was able to get my claim status fixed within a few days of using their service.

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wait so if im on standby i dont have to look for jobs?? ive been doing the work search thing for 3 weeks thinking i had to

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If you're truly on standby status with a confirmed return date from your employer, then no job search is required. But if you were filing regular UI claims, then yes you do need to search for work and keep logs.

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The waiting period thing is confusing - you still need to file weekly claims during that first week even though you won't get paid for it. I almost missed filing my first weekly claim because I thought I could skip it since it was unpaid.

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Exactly right - you must file every weekly claim starting from your first eligible week, even the unpaid waiting week. Missing that first weekly claim can delay your entire benefit timeline.

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File NOW. The NYS Department of Labor system is overwhelmed and any delay just makes things worse. I filed three months ago and I'm still dealing with adjudication issues. Don't give them any excuse to slow down your claim processing.

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