New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

just make sure u get a confirmation after u press 4. sometimes the system hangs up for no reason lol

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Good tip! I'll make sure to wait for confirmation. Their phone system seems pretty glitchy from what everyone is saying.

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Just wanted to add that you can also check your withholding status online through the NY DOL website if you're not sure what you selected. I logged into my account last week and could see under "Payment Information" whether I had tax withholding set up or not. It's a good way to double-check without having to call that awful phone system again. The online portal shows your payment history and tax withholding amounts too, which is helpful for keeping track.

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To give you the specifics: for 2025, you can work part-time and still collect partial unemployment as long as your weekly earnings are less than your full benefit amount. NYS Department of Labor will reduce your weekly benefit by 25% of whatever you earn over $143. So if your full benefit would be $300 and you earn $200 in a week, you'd get $300 minus 25% of $57 ($200-$143), which equals about $286 in benefits.

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Evelyn Xu

Wow that's really helpful math, thank you! So I should definitely apply since I'm only making around $240 a week now.

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Just wanted to add that when you apply, make sure to keep detailed records of your hour reduction. I screenshot my work schedules before and after the cut, and saved any texts or emails from my manager about the reduction. NYS Department of Labor may ask for documentation during the review process, and having everything organized made my claim go much smoother. Also, don't wait too long to apply - you want to get your claim in as soon as possible after the hour reduction happens. Good luck!

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This is excellent advice! I wish I had known about keeping records when my hours got cut at my previous job. I ended up having to reconstruct everything from memory which was such a pain. @Evelyn Xu definitely take screenshots of your schedule now before you forget - even if it seems obvious to you, having that paper trail will save you headaches later if they need proof of the reduction.

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yeah the work search thing is annoying but not too bad once you get used to it. applying for jobs online counts, so does going to career fairs or updating your resume on indeed. just keep track of everything in case they audit you

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I went through this exact same situation last year when my restaurant hours got slashed from 35 to 12 hours per week. At $18/hour you should qualify for a decent amount - probably somewhere in the $280-320 range based on your work history. The partial unemployment is definitely worth applying for since you're still working some hours. Just make sure to keep detailed records of your reduced schedule and earnings. The application process itself isn't too bad, mostly just proving your previous wages and explaining why your hours got cut. Good luck!

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Pro tip: if you need records from your unemployment claim after it ends, file a 'Right to Know' request through the Department of Labor. I had to do this when I couldn't see my payment history anymore. Takes about 2-3 weeks but they'll send you everything.

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This exact same thing happened to me when my benefits ended in December! No warning, no email, payment history just vanished overnight. I was panicking because I needed those records for my tax filing. After reading through these comments, I'm definitely going to try that claimyr service - seems like multiple people here had success with it. The fact that NY doesn't send any kind of notification when your claim ends is absolutely ridiculous. Like, a simple "Your benefits have ended, here's how to access your payment history" email would solve so many problems. But instead they just leave us all scrambling around trying to figure out what happened. Thanks everyone for the helpful suggestions - at least now I know this is "normal" (even though it's completely stupid).

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Just want to add that even after your claim is approved, the first payment can still take a few extra days to hit your account depending on your payment method. Direct deposit is faster than the debit card.

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I just got my first payment this week after filing 3 weeks ago, so the 2-4 week timeline mentioned above seems accurate. One thing that helped me was setting up direct deposit right away instead of waiting for the debit card - it definitely speeds things up. Also, make sure you're checking your online account regularly for any messages or requests for additional documentation. Sometimes they need proof of your previous income or employment verification and if you miss those requests it can delay everything. Hang in there, the waiting is stressful but the payments do come through eventually!

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