New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor by phone to ask questions about your claim, there are services like Claimyr (claimyr.com) that can help you reach an agent faster. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. But the actual unemployment benefits themselves are always free - never pay for those!

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Wait, so that service costs money though right? I thought everything was supposed to be free?

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The unemployment benefits are free, but if you can't get through the busy phone lines to ask questions about your claim, some people use that service to help with the calling part. It's optional though - you can always keep trying to call NYS Department of Labor yourself for free.

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I've been filing weekly claims for 2 months now and haven't paid anything. The NYS Department of Labor system can be frustrating but at least it doesn't cost us money on top of everything else we're dealing with when unemployed.

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This is so frustrating! The same thing happened to me and NYS Department of Labor acted like it was my fault somehow. Make sure you get everything in writing because they might try to say you were involved or knew about it. The whole system is a mess and they don't make it easy to report fraud. I had to send the same documents like 5 times before they finally cleared my name.

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Also freeze your credit immediately if you haven't already. If they have enough info to file an unemployment claim, they probably have your SSN and other details that could be used for other types of fraud.

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Good point, I'll do that today. This whole situation has me so paranoid about what else they might try.

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just went through this whole thing with my employer saying i was fired for misconduct when i was clearly laid off due to slow business. took forever to get through to nys department of labor but eventually they ruled in my favor. employers will try anything to avoid paying higher ui taxes

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To directly answer your original question - there's no specific dollar amount per claim. It depends on the employer's payroll size, their claims history, and current UI tax rates. A restaurant with high turnover might already be paying close to the maximum rate of 9.9%, while a stable company with few claims might pay the minimum. Your individual claim gets added to their experience rating calculation for future years.

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Thanks for the detailed explanation! Makes me feel less guilty about filing since they're not paying my benefits directly out of pocket.

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I had such a hard time getting through to NYS Department of Labor when I had questions about this same thing. Spent hours on hold trying to clarify. Actually ended up using this service called claimyr.com that helped me get connected to an actual agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made it so much easier to get my questions answered about the different benefit types.

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That sounds helpful! I've been trying to call NYS Department of Labor for days about other questions but can never get through.

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Just to add - if you're currently receiving benefits through NYS Department of Labor, you're getting regular unemployment insurance which is the main program. Don't worry about applying anywhere else. The only time you'd need to look into other programs is if you were self-employed or gig worker, but even then those special programs ended years ago.

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Just report the work when you file your weekly claim! You'll probably still get some benefits if it's part-time. The partial benefit formula lets you earn up to a certain amount before your UI gets reduced. Better to do it right than risk the penalties later.

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Yeah definitely report it. I was paranoid about this too when I got a temp job but reporting it was no big deal. They just adjusted my weekly benefit amount based on what I earned. The NYS Department of Labor system is set up to handle people working part-time while collecting.

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That's reassuring to hear. I was worried they'd cut me off completely for any work at all.

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