New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I thought if you worked long enough you automatically qualified? This is confusing because my neighbor said she got unemployment after retiring but maybe she was laid off and I misunderstood.

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Length of work history determines how much you can receive and for how long, but you still need to meet the basic eligibility requirements. Your neighbor was probably laid off or terminated, not voluntarily retired.

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This whole system is broken honestly. You pay into unemployment insurance your whole career but can't use it when you need to make a major life decision like retiring. Meanwhile people who get fired for cause sometimes still collect benefits.

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The unemployment rate being high is just an excuse NYS Department of Labor uses. They had plenty of time to prepare their systems and hire more staff. This is just government incompetence at its finest. We're all suffering while they take their sweet time processing claims that should be automated by now.

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I mean yeah the system sucks but complaining doesn't get our claims processed any faster. At least they're not as bad as some other states I've heard about.

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High unemployment definitely creates a ripple effect. More claims filed means longer waits for everyone. I remember during the 2008 recession it took forever to get through to anyone at NYS Department of Labor. Just have to be patient unfortunately, even though I know that's not what you want to hear when bills are due.

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If you're having trouble reaching NYS Department of Labor to check on your appeal status or get clarification about the process, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of trying to call and getting busy signals.

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That's interesting, I've been trying to call for days to ask about my appeal deadline. How does that service work exactly?

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sounds too good to be true but if it actually works might be worth checking out

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Just want to say good luck with your appeal! I went through this last month and it was nerve wracking but turned out fine. The whole process took about 6 weeks from when I filed the appeal to getting the final decision.

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I had a nightmare trying to get through to NYS Department of Labor when I was dealing with a misconduct determination. Spent hours on hold every day for weeks. Finally used this service called Claimyr (claimyr.com) that connects you directly to unemployment agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Got through to someone in 15 minutes instead of waiting all day. Really helped me explain my situation properly and get my claim approved.

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Interesting, never heard of that before. Did you have to pay for it?

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Yeah there's a fee but honestly worth it to avoid the endless phone tree and busy signals. Saved me probably 20+ hours of trying to call.

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The whole system is rigged against workers anyway. They make it SO hard to get benefits even when you deserve them. Employers can just claim anything is misconduct and then you have to fight it for months.

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I understand the frustration but NYS Department of Labor actually sides with claimants more often than people think when there's insufficient evidence of true misconduct.

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just file online and see what happens, they'll figure it out

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This whole system is so frustrating! Companies think they can just eliminate positions when people are on maternity leave and get away with it. At least unemployment is available but the process is still a nightmare to navigate.

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Yeah, the timing definitely feels suspicious to me too. But I need to focus on getting benefits approved first, then maybe look into whether this was legal.

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