New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

To answer your question about minimum earnings: for a 2025 claim in NY, you generally need to have: 1. Worked in at least two calendar quarters of your base period 2. Earned at least $3,700 in one of those quarters 3. Total earnings of at least 1.5 times your highest quarter earnings across your entire base period So your part-time work at the end of 2024 might qualify if it meets these thresholds. When you call, ask specifically about whether your recent work history is sufficient for a new claim. And as suggested above, look into other assistance programs like SNAP (food stamps) or HEAP (energy assistance) if you're struggling financially while job searching.

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Thank you so much for these specific requirements! I don't think I earned $3,700 in any quarter with my part-time work, so it sounds like I probably won't qualify. I'll definitely look into SNAP and HEAP though. I appreciate everyone's help!

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I'm in a similar situation - my BYE was in early 2022 and I've been struggling to understand the requirements for filing a new claim. From what everyone's shared here, it sounds like the key is having enough recent work history since your last claim ended, not just the alternate base period option. One thing I learned when I finally got through to NYSDOL (took forever!) is that they can sometimes do a preliminary eligibility check over the phone before you go through the full application process. This might save you time if your recent earnings don't meet the minimum thresholds. Also, if you do end up not qualifying for UI, definitely check out the career services at your local One-Stop center. They often have job placement assistance and sometimes even training programs that come with stipends. Good luck with your call!

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Ev Luca

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anybody else think its crazy that in 2025 we still have to jump through all these hoops just to get our benefits?? the whole system needs to be completely redone!!

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Marcelle Drum

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AGREED!!!! And they wonder why people get so frustrated. Its like they WANT us to give up and stop claiming what we're entitled to. I bet they save millions by making the process so difficult that people just give up.

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Ava Rodriguez

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I'm going through something very similar right now - been waiting 3 months with a fraud flag on my account despite submitting all requested documents multiple times. The inconsistency between different reps is the worst part! One told me my case was being reviewed, another said I needed to resubmit everything, and a third said there was no fraud flag at all. It's like they're not even looking at the same system. I'm definitely going to try the Section 597.4 language that others mentioned here. It's ridiculous that we have to learn their internal codes just to get basic service, but if that's what it takes... Has anyone had success with the online portal messaging system, or is calling really the only way to make progress?

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I had the same confusion when I started working! The disability insurance deduction threw me off because I didn't know what it was for. If you ever need to contact NYS Department of Labor about unemployment eligibility or any questions, I found this service called Claimyr that helps you actually get through to their phone agents. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Super helpful when you can't get through the regular way.

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Dyllan Nantx

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Thanks! I'll bookmark that just in case. Hopefully I won't need unemployment anytime soon but good to know there are options if the phone lines are busy.

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just to confirm - NO employee payroll deductions for unemployment in NY. only employers pay those taxes. your paycheck should only have federal income tax, state income tax, social security, medicare, and disability insurance deducted.

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This is super helpful clarification! I was getting worried that my HR department messed something up. So just to be 100% clear - that SUI deduction is for disability insurance, and when it comes to unemployment benefits, those are entirely funded by employer contributions to NYS Department of Labor. Thanks everyone for clearing this up!

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Ava Hernandez

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Good luck with your job search! The market is tough for older workers but don't give up. Make sure you document all your job search activities for your weekly claims.

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Samantha Hall

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I'm sorry to hear about your layoff after 15 years - that must be really stressful. Your manager was definitely wrong about age limits. I went through something similar when I was laid off at 62. The NYS Department of Labor doesn't discriminate based on age for unemployment benefits. The main thing they care about is that you're actively looking for work and available to accept a job if offered. Since you mentioned wanting to keep working, you should have no problem meeting those requirements. Just make sure to keep good records of your job search activities for your weekly certifications. Best of luck with finding your next position!

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Brady Clean

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see! told u it would probably come. the system is just being slow for everyone this week!

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You were right! So glad I didn't have to spend hours on the phone. Thanks again for the reassurance!

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Oliver Weber

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So glad to hear your payment came through! This is exactly why I always tell people to wait at least 3-4 business days before panicking. The NY unemployment system has been having intermittent delays all year, especially during peak certification periods. It's super stressful when you're counting on that money, but 9 times out of 10 it's just a processing delay rather than an actual problem with your claim. For future reference, payments can be delayed up to 72 hours from normal timing without it being considered an "issue" by DOL standards. Thanks for updating us - it helps other people in similar situations know they're not alone!

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