Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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definitely get everything in writing from your doctor about what you can and cant do workwise. learned that the hard way when i had my back injury
I went through something similar about 8 months ago. The key thing to understand is that NYS Department of Labor looks at whether you're "able and available" for work, not just your employment status. In my case, I was on workers' comp for a shoulder injury but my doctor cleared me for sedentary work. Even though my regular job was warehouse work that I couldn't do, I was able to get unemployment because I could demonstrate I was available for office-type positions. You'll need to file for unemployment and be honest about your limitations - they may approve you for partial benefits if you can work in some capacity. The workers' comp and unemployment serve different purposes, so you might be eligible for both depending on your medical restrictions. Document everything and be prepared to explain your situation clearly to the DOL representative.
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UPDATE: I finally got through to someone at DOL! Used the Claimyr service that was suggested here and it actually connected me to an agent within about 45 minutes. The agent told me my investigation was actually complete last week but there was a system flag preventing payment release. They cleared it manually and I should receive all 7 weeks of backpay within 3 business days! Thank you everyone for your help and suggestions during this stressful time.
That's amazing news Connor! So glad you finally got through and got it resolved. This is exactly what I suspected might be happening - the investigation was done but stuck in their system. Your story gives me hope for others dealing with this nightmare. 7 weeks of backpay is going to be a huge relief! Thanks for updating us all, and definitely keep this thread in mind if anyone else runs into similar issues with NY DOL investigations.
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I got fed up with the phone system and used claimyr.com - had my issue resolved the same day after weeks of trying. Just sharing what worked for me - talking to an agent got my $ unlocked so fast. Their youtube explains how it works: https://youtu.be/Rdqa1gKtxuE
Yeah basically they use some automated system to call repeatedly and wait on hold, then when an agent picks up they call your phone and connect you. Way better than wasting your whole day dialing.
Thank you! I might try this tomorrow. At this point I'll try anything to get some answers.
I went through something similar last year - had to quit due to a medical condition and waited months with $0.00 showing. The key is getting proper medical documentation that clearly states your vaccine reaction made it impossible to continue working at that job. You'll also need to show you tried to work with your employer first (like requesting accommodations or medical leave). Once I finally got through to an agent with all my paperwork ready, they were able to approve my claim and I got all the back pay. The $0.00 definitely just means it's pending review, not denied. Don't give up - medical reasons CAN qualify for unemployment in NY, but you need to advocate for yourself and get that documentation submitted properly.
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UPDATE: My payment just hit my account about an hour ago (Thursday morning)! Just one day late. Hopefully yours arrives today too!
Just checked and mine came through too! So it was just a one-day delay. Such a relief. Thanks everyone for the reassurance!
I'm going through something similar right now actually! Filed Sunday and still waiting on my payment (it's Thursday afternoon for me). This thread has been really helpful - I was starting to panic thinking something was wrong with my claim. Good to see yours came through Luca, gives me hope mine will hit tomorrow. The NY system really needs to do a better job communicating when there are delays instead of leaving everyone in the dark wondering what's going on.
Katherine Harris
honestly the whole phone interview thing is just them going through the motions most of the time... they probably already decided before they even called you based on what your employer said. just my experience but dont get your hopes up too much
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Lim Wong
I just went through this exact same process last month! After my phone interview, it took about 12 days to get the determination letter. The key thing is to keep checking your online account - mine updated to show "determination issued" about 2 days before I actually received the letter in the mail. Also, make sure you're still filing your weekly claims like others mentioned. The waiting is brutal but try to stay patient. In my case, they did approve me and I got all my back pay within 3 business days of the approval. The adjudicator told me they really just want to make sure your story matches what your employer reported, so as long as you were honest about your situation, you should be okay.
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