New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

THE SYSTEM IS SO BROKEN!!! They disqualify people left and right and then make it impossible to reach anyone to fix it. I've been fighting a disqualification for months and still no resolution. They act like we're all trying to scam the system when most of us just need help after losing our jobs.

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I feel you on this. The whole process is so stressful when you're already dealing with job loss.

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Quick question - are you still able to log into your my.ny.gov account and see your claim details? Sometimes the online portal will show more specific information about why you were disqualified than what's in the letter.

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The whole system is rigged against working people! They make it nearly impossible to survive on these payments while CEOs get million dollar bonuses. And don't even get me started on how long it takes to actually GET the money...

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I feel you but complaining won't fix the benefit calculation. OP needs to focus on getting their wages reviewed properly.

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yeah mine was low too when i first got it but then they found missing wages and it went up to like $380/week so definitely worth checking

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OMG YES thank you for asking this! I was wondering the same thing but felt dumb asking. I always get confused about which holidays they observe vs which ones they don't. Like are they open on Columbus Day? What about MLK Day?? The whole system is so confusing already without having to guess when they're actually working.

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NYS Department of Labor follows the standard federal holiday schedule, so they're closed on MLK Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. They're open on state-specific holidays that aren't federal.

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The phone lines are always a nightmare anyway, holiday or not. I've been trying to get through about my overpayment notice for three weeks now. At least the online appeals system works most of the time, just make sure you save copies of everything you submit.

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THE WHOLE SYSTEM IS DESIGNED TO MAKE YOU PARANOID ABOUT EVERY LITTLE THING! I spent months worrying about questions like this when really they just want data for their reports. NYS Department of Labor makes everything so confusing on purpose I swear.

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I feel this so much. Every form feels like a trap somehow.

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Wait are you talking about the survey that comes up sometimes when you do your weekly claim? I usually just skip those optional parts. They're not required for your certification.

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No this was actually in my initial application paperwork, not the weekly claims. But good to know the weekly ones are optional!

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When I was having trouble getting through to NYS Department of Labor about some issues with my claim, the stress was making my anxiety so much worse. I ended up using this service called Claimyr (claimyr.com) that helped me actually reach a real person at the unemployment office. Sometimes just being able to talk to someone who can answer your questions directly makes a huge difference for peace of mind. They have a video that shows how it works: https://youtu.be/qyftW-mnTNI

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Interesting, I've never heard of that. Being on hold for hours definitely doesn't help with the stress levels.

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same boat here, it's rough

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