Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Carmen Vega
Just wanted to say hang in there! Partial benefits really helped me when my hours got cut. The important thing is to keep filing every week even if the amount seems small. Better than nothing while you're looking for something full-time.
I went through this exact situation last year when my hours got cut at a clothing store. One thing that helped me understand the calculation was to think of it this way: NYS lets you keep 75% of whatever you earn from work, and then gives you the remaining benefit amount. So if you're supposed to get $300/week in unemployment but you earn $100 from your part-time work, you keep $75 of that $100 (the 75%), and they subtract $25 from your $300 benefit, leaving you with $275. It's actually pretty fair once you understand it. Just make sure to certify every week and be honest about your earnings - they will find out if you don't report correctly!
Ravi Gupta
•This is such a helpful way to think about it! I was getting so stressed about the math but breaking it down like that makes it way clearer. So basically I get to keep most of what I earn from working AND still get most of my unemployment benefit. That actually seems like a good deal while I'm trying to find full-time work again. Thank you for explaining it in simple terms!
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talk to your landlord NOW and explain the situation. most will work with u if u show them the approval letter. better to be upfront than wait till rent is due and u still dont have the $$
I'm going through the exact same thing right now! Got my approval letter 6 days ago and still nothing in my account. The "payment pending" status is driving me crazy because there's literally no way to know what's actually happening behind the scenes. I've been reading through all these comments and it sounds like anywhere from 5-17 days is normal, which is such a huge range. Really wish NY would update their system to give us more transparency about where our payments actually are in the process. Hang in there - sounds like we just have to wait it out unfortunately.
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The whole system is an absolute joke. I couldn't update my bank info online AT ALL regardless of what bank I tried. Spent literally 6 hours on hold over 3 days. Found a service called Claimyr that got me through to a person in about 45 minutes. The agent I spoke with manually updated my banking info right there on the call. Highly recommend if you're stuck in this nightmare: claimyr.com
omg THANK YOU for this! just used it and finally got someone on the phone after trying for DAYS
I'm dealing with this exact same issue right now! Just had my Chime account rejected when trying to update my direct deposit info. It's so frustrating because like you said, getting paid 2 days early was really helpful for budgeting. I've been looking into some of the suggestions here - thinking about trying a local credit union since multiple people mentioned they work well with government payments. Has anyone had experience with Navy Federal or USAA if you're eligible for those? Also seeing a lot of mentions of that Claimyr service for actually getting through to someone on the phone - might have to try that since I've been on hold for hours with no luck.
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ugh the whole system is so confusing!! why cant they just make it simple - if you worked somewhere and got laid off you should get benefits period
I completely understand your confusion! I went through the same thing when I got laid off from a youth mentoring nonprofit last year. Like others have said, most nonprofits in NY do pay into unemployment insurance. What helped me was gathering all my pay stubs before filing - they show the various deductions including unemployment insurance contributions. Also, don't let the website's generic questions throw you off - just fill it out exactly like you would for any other employer. The nonprofit status won't affect your eligibility as long as you meet the standard work history and wage requirements. You've got this!
Aisha Ali
Contact your state assembly person!!! This worked for me when I couldnt get any help from unemployment directly. Google your district rep and their office will help escalate your case.
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Ethan Moore
•This is actually good advice. My assemblyman's office fixed an issue DOL couldn't figure out for months.
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Aisha Ali
•Yup, they have special contacts inside DOL that can bypass the normal channels. Total game changer.
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Oliver Cheng
I went through this exact same situation last year! You absolutely should get those 3 weeks of backpay - that money is legally yours if you certified for those weeks before your BYE date. The fact that they show as "processed" with $0.00 payment is actually a good sign because it means they're in the system but just stuck. Here's what worked for me: I called right at 8am on a Tuesday (seems like less busy than Mondays) and got through after about 45 minutes. When I got an agent, I specifically said "I need help with outstanding payments from my previous benefit year that show as processed but never paid out." Having that exact phrase seemed to help them understand the issue faster. The agent was able to see the stuck payments immediately and released them with some kind of manual override. I got all the money within 2 business days. Don't let them tell you the money is gone - it's not! You just need someone with access to actually process the release. Also keep track of exactly which weeks you're owed (sounds like April 9th for sure, maybe others depending on your exact BYE date). Having specific dates ready helps speed up the call. Good luck! 🤞
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Paige Cantoni
•This is super helpful! I'm going to try calling at 8am Tuesday like you suggested. I've been calling randomly throughout the day which probably explains why I can't get through. Did you have to explain the whole situation from scratch to the agent or did they have notes from previous calls on file?
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