New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

just check your my.ny.gov account, it should have all your claim history with dates

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I tried that but my account only goes back to 2022 for some reason. The older stuff isn't showing up.

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The whole rollout was such a mess! I remember NYS Department of Labor kept changing the rules and nobody knew what was happening. They had to hire thousands of temporary workers just to handle all the claims. If you need exact dates, you might have to request your full claim history directly from them.

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I had no idea about this when I was filing my claim last year. The whole funding structure is pretty complex. Makes me wonder how they determine when federal emergency funding kicks in for states.

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If you're dealing with interstate issues, you might need to talk directly to someone at NYS Department of Labor to understand how the federal coordination affects your specific claim. I had a similar situation and couldn't get clear answers from the automated system. I ended up using claimyr.com to actually reach a real person - they have a service that gets you through to agents without waiting on hold forever. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get the specifics sorted out.

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That's actually really helpful - I've been trying to call NYS Department of Labor for days about my interstate situation. Will definitely check that out.

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Wait, so if I'm working part-time while collecting unemployment, I need to report that every week? What if I forget to report one week - will they come after me for overpayment?

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Yes, you must report all earnings when filing your weekly claim. If you forget to report work, NYS Department of Labor will eventually catch it through wage crossmatching and issue an overpayment notice. It's much better to report accurately from the start than deal with an overpayment appeal later.

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The whole system is so complicated! I've been trying to figure out my benefits for weeks and keep getting different answers. At least with regular UI it's somewhat predictable, unlike when I was on standby last year and never knew when I'd get paid.

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I've been dealing with NYS Department of Labor employer stuff for years and honestly their phone support for employers is terrible. When I had questions about my UI tax rate calculation, I couldn't get through to anyone. Eventually found this service called Claimyr (claimyr.com) that helps people actually reach NYS Department of Labor agents by phone. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you run into issues down the road.

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Good to know there are options if I can't get through! The whole system seems pretty complex for new business owners.

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Don't forget you also need to post the required unemployment insurance notices in your workplace and keep payroll records for at least 4 years. NYS Department of Labor can audit you and they want to see everything documented properly.

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The system is so messed up! Workers comp barely covers anything and then they tell you that you can't get unemployment either. How are people supposed to survive? I was in a similar situation two years ago and ended up having to borrow money from family just to keep my apartment.

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Exactly! It feels like you're stuck between a rock and a hard place. The workers comp payments aren't enough to live on but they disqualify you from other help.

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One thing to consider - if your doctor clears you for light duty or restricted work and your employer can't accommodate those restrictions, that might change your eligibility. At that point you could potentially file for unemployment since you'd be able and available for work that matches your restrictions. But definitely get clarification from NYS Department of Labor before filing anything.

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That's a good point. I have another doctor's appointment next week so I'll ask about light duty options. Maybe there's a path forward if my restrictions allow for some type of work.

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