Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Have you tried contacting your local state representative? Sometimes they can help push things through when you're stuck in bureaucratic limbo.
That's a good idea. I was actually at my State Rep's office when I encountered this issue. Maybe I should follow up with them.
Definitely follow up! They often have direct lines to the unemployment office and can advocate on your behalf. Good luck!
I had this exact same problem a few months ago! Turns out the issue was that I was entering my mother's maiden name exactly as it appears on my birth certificate, but the system had it stored differently from when I first applied. Try checking any old paperwork from when you initially filed your claim - sometimes there are slight differences in spelling or formatting that you might not remember. Also, if your mother had multiple names (like a middle name or hyphenated name), try different combinations. The system can be really picky about these security questions. Hope this helps!
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You can try contacting your state representative's office. They sometimes have connections to get help with unemployment issues when you can't get through yourself. Just google your district rep and give their office a call.
THIS!! My assemblyman's office got my claim fixed in 2 days after I spent 3 weeks trying on my own. Definitely worth trying.
Same thing happened to me back in December - zero warning, just suddenly hit zero effective days after being on UI for about 6 months. Turns out NY regular unemployment is exactly 26 weeks and that's it. No extensions available right now since the pandemic programs ended. I ended up having to scramble for temp work and food assistance. The lack of communication from NYSDOL is seriously messed up - they should at least send you a heads up when you're getting close to exhaustion. Really feel for you with rent coming up, that stress is real. Definitely try calling your local rep's office like someone mentioned above, sometimes they can at least clarify if you have any other options or help you get through to someone at DOL.
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After reading through this thread, it sounds like your back payments are likely stuck with a system flag or hold. Based on my experience and what others have shared, here's what I recommend: 1. Use Claimyr or keep calling until you reach an agent 2. Specifically request a tier 2 specialist who can check for payment holds 3. Ask them to check for quarterly review flags, payment blocks, or pending certifications 4. File the formal complaint as suggested above 5. If all else fails, contact your state representative The system is frustrating but persistence usually pays off eventually. Keep documenting everything and don't give up!
Thank you so much! This community has been incredibly helpful. I feel like I have an actual plan now instead of just blindly calling and hoping someone helps me.
I'm dealing with a similar situation right now - been waiting 5 weeks for my backpay after they said it was "approved and being processed." Reading through all these responses is both helpful and terrifying! It sounds like there are so many different things that can go wrong in their system. I'm definitely going to try that formal complaint process that Olivia mentioned since I'm already past the 21 business day guideline. Has anyone had success with contacting their local assemblyperson or state senator? I'm wondering if political pressure helps move things along faster than just dealing with the DOL directly.
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The whole system is ridiculous honestly. They make it so complicated when it should be simple - you lost your job, here's what you get based on what you made. Instead they have these weird quarter calculations and base periods that nobody understands. And good luck getting anyone at NYS Department of Labor to explain it clearly!
I know right!! I'm still waiting for my determination letter and its been 3 weeks. My neighbor got hers in like 5 days but she filed right after me??? Makes no sense
same boat here, trying to figure out my weekly amount before my first payment. the waiting is killing me
@Sean Flanagan might want to try this too - you can actually get a rough estimate by looking at your wage statements from your base period. Add up your wages for each quarter, find the highest one, then divide by 26. That should give you a ballpark figure while you wait for NYS Department of Labor to process everything.
Zoe Gonzalez
yep file immediately, learned this the hard way
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Connor O'Brien
Don't stress too much about the exact timeline - the key thing everyone here is saying is right: file ASAP! I just went through this process last month after getting laid off from my retail job. The online system at my.ny.gov is actually pretty user-friendly once you get started. Just make sure you have all your documents ready (Social Security card, ID, last employer's info, bank account details for direct deposit). The whole application took me about 25 minutes. And yes, you can file the day after your last day of work - don't wait! Every day you delay is money you're potentially losing since benefits start from when you file, not when you lost your job.
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