NY Unemployment BYE date passed - no option to file new claim showing

There's usually a 1-3 day system update period after your BYE date before the 'File A New Claim' button appears on your dashboard. If it's been more than 3 days, you might need to call NYSDOL directly. One important thing to check - are you still able to certify for benefits? If yes, then your claim might have been automatically extended and you don't need to file a new one yet.

sometimes the website glitches and doesnt show all the options. try logging out clearing your browser cookies then log back in. worked for me last month

The rules changed in January 2025. Now if you have an existing claim with a balance and your BYE date passes, the system automatically evaluates if you're eligible for an extension before showing the option to file a new claim. Check your message inbox on the portal - you should have received a notification about this. If you're still able to certify, it means your claim was extended and you don't need to file a new one right now. The system will prompt you when you actually need to file a new claim.

I HAD THE EXACT SAME PROBLEM last month!!! My BYE date was Feb 12 and no option to file new claim. Called for THREE DAYS straight and couldn't get through. RIDICULOUS system. Finally found out I didn't need to file new claim yet because I was on extension. The website should CLEARLY explain this but nooooo that would be too helpful 🙄

They kept extending me for about 6 more weeks, then I got a message saying I needed to file a new claim. The system finally showed the button when it was actually time.

If you need to speak to an agent urgently about this, I'd recommend trying Claimyr (claimyr.com). After struggling to get through for days, I used their service and got connected to an NYSDOL agent in about 20 minutes. They helped clarify my BYE situation immediately. They have a video showing how it works here: https://youtu.be/Rdqa1gKtxuE. Saved me so much stress and I got a definitive answer about my claim status.

My BYE was in jan and i was still able to certify after so dont worry too much. they changed something in the system. before u had to apply right away but now they just let u keep claiming until they tell u to file new claim

To summarize for anyone finding this thread later: 1. If your BYE date passes but you can still certify for benefits, it means you're on an automatic extension 2. The system will notify you when you actually need to file a new claim 3. This is a change implemented in January 2025 4. Make sure to check your online inbox for notifications 5. If you're uncertain, calling NYSDOL is still the best option The important thing is to keep certifying weekly as long as the system allows you to.