New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Jamal Anderson

Just wanted to update - I used Claimyr this morning and got through to an agent who confirmed they're having major issues with the appeals portal. They're actually aware of the problem and said they're working on it, but no ETA for a fix. The agent was able to note in my file that I attempted to file online multiple times before the deadline.

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Yuki Sato

That's good to know! I might try this service if I can't get through on the phone tomorrow. Did they give you any confirmation number or email after handling your appeal?

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Liam McGuire

UPDATE: NYSDOL just announced they're extending all appeal deadlines by 14 days due to the technical issues with their portal. Check your email or message inbox on your NY.gov account for the official notification. This should give you some breathing room while they fix the system.

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Yuki Sato

OMG THANK YOU!!! I just checked my inbox and got the notification about the extension! What a relief. Still going to try to submit ASAP but at least I'm not about to miss the deadline.

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Andre Lefebvre

finally they admit the site is broken!! took them long enough

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Melina Haruko

One more important thing - while working on your unemployment appeal, immediately apply for emergency assistance benefits through HRA. You may qualify for emergency cash assistance, SNAP benefits (food stamps), and emergency rental assistance even while your unemployment is under appeal. Many people don't realize these programs exist separately from unemployment insurance. Visit ACCESS HRA online or go to your local HRA office in person - tell them you have a 4-year-old and are facing homelessness, and they should expedite your case. This can provide a financial bridge while your unemployment appeal is being processed.

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Pedro Sawyer

Just applied for emergency assistance online! They said we qualify for expedited SNAP benefits that should be available within 5 days. Also have an appointment tomorrow morning for emergency cash assistance. This might be enough to keep us in our apartment until the appeal goes through. Can't thank you enough for this advice.

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Saanvi Krishnaswami

That's great news about the emergency assistance! Regarding your unemployment appeal, make sure to specifically mention in your appeal that you had two employers and suspect one may not be showing in the system. Request a "wage investigation" as part of your appeal. This triggers a separate process where they contact the employer directly to verify your employment. Also, when providing documentation, include your first and last paystubs from BOTH employers, as this proves the duration of employment clearly. For the LQ-510 code specifically, they're looking at whether you earned at least $3,100 in your base period and worked in at least two calendar quarters. With 18 months of work history, you should easily meet this unless your wages were very low.

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Pedro Sawyer

Just found pay stubs from both jobs and my W-2s. Will definitely request that wage investigation. You've all been incredibly helpful - I went from feeling completely hopeless this morning to having a solid plan now. Will update once I hear something about the appeal.

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Javier Cruz

Update on your situation: I just checked the NYSDOL website and they posted a notice yesterday that they're experiencing a technical issue affecting some claims filed between January-March 2025. They're working on a fix and claim it will be resolved by April 20th. If your claim falls in that period, this might be affecting you. Check their Twitter account (@NYSLabor) for the most current updates.

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Amina Diallo

Thank you for checking this! I just looked at their Twitter and saw the notice. My claim was filed in January so that must be why I'm affected. Still going to try reaching them by phone since I can't wait until April 20th for rent, but at least now I know what's happening. Really appreciate you sharing this update.

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Aisha Jackson

my brothers claim was pending for like 2 months but he never got an interview they just suddenly approved it. the whole system is random tbh

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Lilly Curtis

UPDATE: I finally got my interview call today!!! It's been exactly 17 days since they told me someone would call. The interview was super quick - just asked about my last employer, why I was let go, and verified my personal info. The interviewer said my payments should start processing in 24-48 hours. Fingers crossed!!!

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Mikayla Davison

Thank you so much for updating! That gives me hope. Did they call from a blocked number? I'm answering everything now just in case.

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Lilly Curtis

Mine showed up as "NY LABOR DEPT" but I've heard sometimes it just shows as unknown or blocked. Definitely answer everything during business hours!

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StarSeeker

i waited almost 4 months for my hearing last year. the whole system is a mess. when i finally got my hearing the judge was actually pretty fair tho. won my appeal. hang in there

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Giovanni Colombo

Congrats on winning your appeal! That gives me some hope. Did you get backpay for all the weeks you had to wait?

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StarSeeker

yeah got everything backdated to when i first applied. took another month after the hearing but eventually got the full amount

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Fatima Al-Qasimi

One important thing to note: Once you do get your hearing scheduled, make absolutely sure you attend it! If you miss the hearing, it's extremely difficult to get it rescheduled and your appeal will likely be dismissed. They usually give you very little notice too - sometimes just a week or so. Make sure your address is up to date in the system and check your mail daily.

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Giovanni Colombo

Thanks for the heads up. I'm checking my mail obsessively and keeping my phone nearby at all times just in case. Really appreciate everyone's advice and sharing your experiences - at least I know I'm not alone in this frustrating situation.

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Carmen Vega

I'm actually having the same issue! Certified Sunday and nothing in my account today. I've been receiving benefits since November 2024 and this is the first delay. Glad I'm not the only one experiencing this - makes me feel a bit better that it's probably a system issue rather than something with my specific claim.

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Luca Russo

Let me know if yours comes through tomorrow! Would be reassuring to know they're just running a day behind.

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Carmen Vega

Will do! I'll post an update when mine hits.

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Carmen Vega

UPDATE: My payment just hit my account about an hour ago (Thursday morning)! Just one day late. Hopefully yours arrives today too!

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Luca Russo

Just checked and mine came through too! So it was just a one-day delay. Such a relief. Thanks everyone for the reassurance!

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Harmony Love

Update: My cousin tried calling for hours yesterday with no luck. We're going to try that Claimyr service someone mentioned above tomorrow. They already filed the unemployment claim online but haven't heard anything back yet. The company is now claiming they were fired for "poor performance" even though they've never had a negative review in 3 years. Is there any way to speed up the wage claim process? Every day without income is making things more stressful.

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Sienna Gomez

That "sudden poor performance" defense is extremely common in retaliation cases and actually strengthens your cousin's position. The timing makes it suspicious - no documentation of issues until immediately after they asked about wages. Make sure your cousin mentions this new development to NYSDOL when they get through. For the wage claim, request "emergency processing" due to financial hardship - there's a checkbox for this on the claim form that can expedite review.

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Daryl Bright

Final update from our experience: Finally got through to NYSDOL using Claimyr - well worth it! The unemployment claim is now being expedited, and a wage investigator has been assigned to the overtime case. They said the sudden "poor performance" claim without documentation is a red flag for retaliation. For anyone else in similar situations - document EVERYTHING, file claims immediately, and expect the employer to come up with excuses. Getting through to a real person makes all the difference in these cases!

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Natalie Khan

glad u got through! such a broken system that we have to use third party services just to talk to someone at the govt office!

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Harmony Love

Thank you for sharing your experience! We're going to try the same approach tomorrow. It's giving us hope that this might get resolved sooner than we thought!

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What to do after ID.me verification for NY unemployment maximum payable amount release?

I finally got through the ID.me verification process for my NY unemployment claim yesterday. My portal shows a 'maximum payable amount' but I'm confused about what happens next. Do I need to do something else to get the money released? It's been 3 weeks since I filed my claim and I'm getting worried because my bills are piling up. Has anyone gone through this recently? How long after the ID.me verification did you start receiving payments?

Ezra Beard

Keep us updated! Wanna know if this fixes it for u. The whole system is a mess but hang in there!

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Peyton Clarke

Will do! Fingers crossed this works.

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Statiia Aarssizan

I went through this in January. After ID.me AND uploading employment docs, it still took about 10 days before payments started. The maximum payable amount just sits there taunting you until they release it lol. Hang in there.

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Sophia Gabriel

yep same. system is broken af. in meantime all u can do is keep certifying each week even if nothing happens

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Ryan Vasquez

btw has anyone gotten the letter from irs after getting the deposit? i got money in my acct but no explanation of how they calculated it

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Sarah Ali

Yes, the IRS typically sends a letter about 30 days after making the adjustment to your account. The letter explains the changes they made to your return. If you haven't received it within that timeframe, you can contact the IRS or check your online account for details about the adjustment.

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Megan D'Acosta

Update: I just checked my IRS transcript like someone suggested, and I do see an adjustment scheduled for next week! It's not a huge amount ($286) but definitely better than nothing. Thanks everyone for the help! For anyone else wondering, definitely check your transcript - it showed up there before anywhere else.

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Avery Saint

That's great news! Thanks for updating us. The transcript is definitely the best way to track these adjustments since they don't always send notifications in advance. Glad you were able to get some clarity on your situation.

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Logan Scott

my friend just started getting unemployment last month and his first payment took way longer than usual so maybe thats happening to u too

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Ethan Clark

Oh great, another thing to worry about! Did his eventually come through ok?

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Logan Scott

yea it came through just took like 4 days instead of 2

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Mila Walker

Just checking back - did your payment arrive today? Most people should see their funds by now if the release date was the 3rd.

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Ethan Clark

Yes! Just got it this morning! Thanks everyone for helping me understand how the timing works. I'll definitely start certifying on Sundays to avoid weekend delays in the future.

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