New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm on day 4 of waiting and finding this thread has been such a relief! I was starting to get really anxious seeing just "pending" every time I checked my account, especially since I need this income to cover my rent next month. Reading everyone's experiences has completely changed my perspective - I had no idea that 2-6 weeks was actually normal processing time. I honestly thought I'd hear something within a few days and started worrying that I'd filled out something wrong or that my employer had disputed my claim. It's really frustrating that NYS DOL doesn't explain anywhere that employer verification and fact-finding are just routine parts of the process. Like everyone else is saying, just a simple message explaining that adjudication typically takes several weeks would prevent so much unnecessary panic. I'm definitely bookmarking this thread and will try the 8am calling strategy if I'm still waiting in a couple weeks. Thank you to everyone for sharing your timelines - it's amazing how much better it feels knowing that "pending" just means they're working on it, not that I've been forgotten or denied!

0 coins

I'm on day 6 of waiting and was starting to have the same anxiety about rent and bills! This thread has been such a lifesaver - I had no idea that several weeks was actually normal. Like you, I was expecting to hear something within a few days and started panicking when nothing changed. It's really reassuring to know that "pending" doesn't mean we've been forgotten or that something's wrong with our applications. The fact that employer verification can take so long makes sense when you think about it, but NYS DOL really should explain that upfront instead of leaving us all to figure it out through stress and worry. I'm definitely going to try the 8am calling tip if I'm still waiting much longer. Thanks for sharing your timeline - it helps to know we're all in this together!

0 coins

I'm on day 1 of waiting and was already starting to get nervous about the "pending" status, but reading through this entire thread has been absolutely amazing for setting proper expectations! I had no idea that 2-6 weeks was completely normal processing time - I was thinking I'd hear something within a day or two and was starting to worry when I logged in this morning and just saw "pending." It's incredible how much stress and anxiety NYS DOL could prevent by simply explaining upfront that adjudication typically takes several weeks and that employer verification is a routine part of the process, not a red flag. This thread has taught me more about the unemployment process in 20 minutes than I could find anywhere on their official website! I'm definitely bookmarking this conversation and will try the 8am calling strategy if I need updates later on. Thank you to everyone who's shared their timelines and experiences - you've created exactly the kind of support and transparency that should have been provided from the beginning. It's such a relief to know that "pending" just means they're working on it, not that something went wrong with my application!

0 coins

You're so lucky to have found this thread on day 1! I'm currently on day 15 and wish I had stumbled across all this information earlier - it would have saved me so many sleepless nights worrying that something was wrong with my claim. This community has honestly been more helpful than any official resource from NYS DOL. The fact that you already understand that "pending" is normal and that 2-6 weeks is the actual timeline puts you in such a better mental space than most of us were at the beginning. I was convinced I'd been denied by day 3! Definitely keep checking back here for updates from everyone, and don't hesitate to use that 8am calling tip if you want more specific information about your claim status later on. You've got the right mindset going into this process!

0 coins

I'm dealing with this same frustrating issue right now! After reading through all these incredibly helpful suggestions, I wanted to share another place that worked for me - check any year-end tax documents your employer might have sent you beyond just the W-2. I found mine on a 1099-MISC correction notice that came a few weeks after my W-2, and it was listed as "Employer SUI ID" in the footer. Also, if your company has an employee handbook online or sent digital onboarding documents when you started, try doing a PDF search for terms like "unemployment," "UI," or "state insurance" - sometimes these numbers are buried in tax withholding explanation sections that we normally skip over. It's absolutely ridiculous that filing for unemployment requires this level of document archaeology, especially when you're already stressed about being unemployed. But this community thread has been amazing - between everyone's detective work, we've basically created the comprehensive guide that should exist officially!

0 coins

This is such a helpful addition! I never would have thought to check 1099-MISC correction notices or other year-end tax documents beyond the W-2. The "Employer SUI ID" label is yet another variation to add to our growing list of mysterious abbreviations. The PDF search tip for employee handbooks is brilliant too - searching for "unemployment" or "UI" in digital documents could save so much time compared to manually scanning through pages of text. It's honestly incredible how this thread has evolved into the ultimate resource guide for tracking down this elusive number. Between W-2 Box 15, old paystubs, quarterly statements, benefit paperwork, employee handbooks, direct deposit forms, email searches, and now year-end tax corrections, we've basically mapped out every possible hiding spot employers use. Thank you for adding another successful method to our collective detective toolkit!

0 coins

I'm going through this exact same issue right now and this thread has been absolutely incredible! I was feeling completely lost about what this employer registration number even was, let alone where to find it. After reading through everyone's detective work here, I'm starting to feel like there's actually hope of tracking this thing down. I'm going to begin with checking Box 15 on my W-2 for any "SUI" related numbers, then work through old paystubs looking for terms like "ER UI Acct" or "State UI Account #". If those don't pan out, I'll dig through any quarterly statements I might have saved and search my email for forgotten HR messages. It's honestly mind-blowing that something so essential for unemployment filing can be labeled in dozens of different ways and scattered across random documents with zero explanation from the system. This community has basically created the comprehensive troubleshooting guide that NYS DOL should have provided from day one. Thank you all for sharing your experiences and making what felt like an impossible task actually seem doable!

0 coins

I'm in the exact same boat and this thread has honestly been a lifesaver! I was getting so overwhelmed trying to figure out what this mysterious number even was. It's really reassuring to see that literally everyone struggles with this - makes me feel less like I'm missing something obvious. I'm going to follow the same game plan you outlined, starting with the W-2 Box 15 approach since that seems to work for so many people here. If that doesn't work, I'll move on to digging through old paystubs and any quarterly documents I might have stashed away. The fact that this number can be called "SUI#", "ER UI Acct", "Employer SUI ID", or apparently dozens of other random abbreviations is just insane! You're absolutely right that this community has basically done NYS DOL's job for them by creating the guide they should have provided. Here's hoping one of these methods works for both of us - good luck with your search!

0 coins

This thread is absolutely amazing! 🙌 Been dealing with the same Way2Go nightmare for over a week now and was starting to lose hope. Just downloaded the app and found that secure messaging feature everyone's talking about - can't believe they buried it so deep in the menus! Already sent my message with screenshots of my card issues. Also bookmarked all these other tricks like the lunch hour timing and callback feature. It's honestly ridiculous that we've had to create our own customer service manual, but this community is incredible for sharing what actually works. Finally feel like I have a real game plan instead of just banging my head against their broken phone system. Will definitely update with results - fingers crossed! 🤞

0 coins

This whole thread has been such a game changer! @Juan Moreno you re'gonna have way better luck with the app messaging than the phone system - I tried calling for literally 3 days straight and got nowhere, but the secure messaging got me a response in like 5 hours. Make sure to be super detailed in your message and attach any screenshots you have. The lunch hour callback trick is solid backup too if you need to actually talk to someone. It s'wild that we all had to become customer service ninjas just to access our unemployment money, but hey at least we figured it out together! This community is honestly better than Way2Go s'actual support team 😂

0 coins

This thread is like finding a goldmine after days of frustration! 🏆 Just spent the last 4 days trying to call Way2Go with absolutely zero success - just endless automated menus and disconnections. Reading through all these actual working solutions has me feeling hopeful again! Already downloaded the app and wow, that secure messaging feature is buried deeper than buried treasure. Just sent my message about a transaction dispute with all the screenshots. Also gonna try that lunch hour timing trick tomorrow if I need to follow up by phone. It's absolutely wild that we had to become customer service archaeologists just to figure out how to contact them, but this community is pure gold for sharing what actually works! Thank you all for doing Way2Go's job better than they do 😅🙏

0 coins

I'm really sorry you're going through this - the stress of job searching after benefits expire is overwhelming, and it's clear from this thread that so many people are facing the same challenge. One resource I haven't seen mentioned yet is the New York State Wage Theft Prevention Act hotline and related worker assistance programs. Even if you're not dealing with wage theft specifically, they often have information about other state assistance programs that aren't well-advertised. Also, if you're open to contract or freelance work while searching, check out sites like Upwork or Fiverr for remote opportunities in your field. It's not ideal, but it can provide some income and help fill employment gaps on your resume. I've seen people build up enough freelance clients to bridge the gap until they find permanent work. Another angle - reach out to your college alumni network if you have one. Many schools have dedicated job placement assistance for alumni regardless of how long you've been out of school. Some even have emergency assistance funds for alumni facing financial hardship. The fact that you're being so proactive and making a concrete action plan shows incredible resilience. This job market is brutal but temporary. Keep pushing forward - you've got this!

0 coins

Arjun, thank you for mentioning the Wage Theft Prevention Act hotline - I never would have thought to contact them for general assistance program information, but that makes sense that they'd have broader knowledge of state resources. The freelance work suggestion is really practical too. I've been so focused on finding full-time permanent positions that I hadn't seriously considered building up contract work as a bridge. You're right that it would help with both income and resume gaps. The alumni network idea is especially valuable - I graduated a while ago and honestly forgot that career services might still be available to me. I should definitely reach out to see what support they offer. Thank you for the encouragement too. Some days it's hard to feel resilient when you're constantly getting rejected or ignored, but reading all these responses and resources gives me hope that there are still paths forward I haven't explored yet. I really appreciate you taking the time to share these suggestions!

0 coins

I'm in almost the exact same situation - my NY benefits ran out in late August and I'm still struggling to find work despite applying everywhere. Reading through all these responses has been incredibly eye-opening and honestly the first time I've felt hopeful in weeks. I had no idea about so many of these programs like the 599 Training Program, Individual Training Accounts, or even that libraries have career centers. I've been doing the same thing as everyone else - just endlessly applying online and getting nowhere. What really resonates with me is the advice about changing strategies completely. I think I've been stuck in the "spray and pray" approach of just submitting applications, but the networking and direct outreach suggestions make so much sense. I'm definitely going to start with my local Career Center this week and look into the Claimyr service to actually get through to someone at NYSDOL. The temp agency strategy also seems smart - I've been holding out for permanent positions but some income is definitely better than none at this point. Thank you to everyone sharing their experiences and resources. It's both comforting and motivating to know others have navigated this successfully. The mental health aspect is so real - some days I barely want to get out of bed, but this thread gives me a concrete action plan to work with. Zoe, I hope some of these resources work out for you. Please keep us posted on how it goes!

0 coins

@Zainab Abdulrahman I went through this exact situation 2 years ago after being laid off from a manufacturing job I'd held for 9 years. With your work history and salary level, you'll definitely qualify for the full 26 weeks of benefits in New York. The weekly amount should be around $400-500 based on your $55K salary. Here's what I wish I'd known from day one: start your job search immediately, set up a tracking system for your required 3 weekly job contacts, and don't be afraid to expand your search beyond just manufacturing. I ended up finding a better position in supply chain management that valued my manufacturing experience but offered more growth potential. The 26-week timeframe feels long at first, but it goes by quickly when you're actively searching. Stay organized, network aggressively, and consider this transition time as an opportunity to potentially level up rather than just replace what you had. You've got solid experience - employers will recognize that value. Keep your head up and start strong from week one!

0 coins

@Ethan Campbell This is such encouraging advice! I really appreciate hearing success stories from people who ve'been through exactly what I m'facing. Your point about expanding beyond just manufacturing is something I definitely need to consider - supply chain management sounds like a great way to leverage manufacturing experience while opening up new opportunities. I ve'been so focused on finding another manufacturing job that I hadn t'really thought about adjacent fields that would value my background. The reminder that this could be a chance to level up rather than just replace what I had is a mindset shift I needed. It s'easy to feel like starting over, but you re'right that 9 years of solid experience has real value. I m'going to start researching supply chain and other related fields while I set up my tracking system for job contacts. Thanks for the motivation to think bigger about this transition!

0 coins

@Zainab Abdulrahman As someone who works in HR and has helped many employees navigate unemployment after layoffs, I can confirm you'll definitely qualify for the full 26 weeks with your 8 years of work history and $55K salary. Your weekly benefit should be around $400-500. Here's my practical advice: file immediately if you haven't already, and create a simple spreadsheet to track your 3 weekly job contacts (date, company, position, contact method). The NYS Department of Labor can request this documentation anytime. Don't just limit yourself to manufacturing - your 8 years of experience translates well to operations, logistics, quality assurance, and production planning roles that often pay better. Many companies value manufacturing background for these positions. Also, check if your layoff qualifies for Trade Adjustment Assistance (TAA) if it was due to overseas competition - this can provide additional training funds beyond the 26 weeks. Start networking on LinkedIn immediately and reach out to former colleagues. The job market is competitive but your experience is valuable. Use these 26 weeks strategically and stay consistent with your search efforts from day one. You've got this!

0 coins

Prev1...7475767778...1378Next