NY unemployment claim address confusion - use home or out-of-state employer address?

You should definitely use your home address in NY for your personal information, but list the employer's actual address in Massachusetts when providing employer details. For the 'work location' specifically, since you've been working remotely, you should indicate your home address as your work location. NY unemployment is based on where YOU physically performed the work, not where your employer is headquartered. Make sure to note in any comments section that you were a remote worker based in NY for an out-of-state company.

I did this 2 months ago! remote for oregon company, living in queens. put YOUR address for where you worked, company address for employer info. worked fine for me

I'm in a similar situation but opposite - NY company but I moved to Pennsylvania last year. I used my PA address for everything personal and the NY address for the company, but then my claim got held up for weeks because they needed to determine which state should pay my benefits. Ended up being a whole interstate claim thing where NY had to transfer my wage credits to PA. Super confusing and took FOREVER to resolve. Make sure you're super clear about your situation so they don't get confused!

use ur home adress!!! thats where u ACTUALLY work right??

This is a common confusion point with remote work. Here's the precise way to handle it: 1. For your RESIDENCE address: Use your Brooklyn address 2. For EMPLOYER address: Use their Massachusetts address 3. For WORK LOCATION: Use your Brooklyn address Be prepared that your claim might require additional review since it involves an out-of-state employer. NY unemployment will likely need to verify wage information with Massachusetts. This can sometimes cause delays in processing. If your claim gets stuck in pending status for more than 2 weeks or you get confusing messages about an interstate claim, you'll want to try calling NYSDOL directly to clarify the situation.

When I tried calling NYSDOL about my interstate claim issue, I spent HOURS trying to get through. Finally used a service called Claimyr (claimyr.com) that got me connected to a live agent in about 20 minutes. They have a video demo at https://youtu.be/Rdqa1gKtxuE that shows how it works. Saved me days of frustration, especially with these complicated interstate employer situations. The agent I spoke with was able to resolve my remote work address confusion right away.

My cousin had this exact problem!! they denied her claim at first because she put wrong work location. took like 6 weeks to fix!!!!!

One more important tip - make sure your employer has been reporting your wages correctly to NY state. Since they're based in Massachusetts, sometimes out-of-state employers mistakenly only report to their home state. You might want to contact your HR department to confirm they've been properly reporting your wages to New York since that's where you physically performed the work. This can prevent delays in your claim processing.

@profile6 Yes, it's legitimate. It's basically a call service that navigates the phone system and waits on hold for you, then calls you when they have an agent on the line. I was skeptical too but it worked for me when I was desperate after trying for days to get through. With these interstate employer situations, sometimes you really need to speak to someone directly to get it resolved.

Update: Just submitted my claim with my home address as work location and employer's address in Boston. The system accepted it but now says "pending review" so I guess I'll have to wait and see. Thanks everyone for the help!

Good luck with your claim! I went through something similar last year with a remote job for a California company while living in Queens. The pending review took about 3 weeks for me, but it did get approved eventually. Just keep an eye on your claim status and make sure to do your weekly certifications even while it's pending - that's super important or you could lose benefits for those weeks. If it stays pending for more than a month, definitely consider calling or using one of those callback services people mentioned.

Just wanted to add another data point - I'm a remote worker for a DC-based company living in Albany, and I had the same address confusion when I filed last year. I did exactly what others recommended (home address for work location, employer address for company info) and my claim was approved without any issues. The key thing that helped me was being very clear in the "additional comments" section that I was a remote employee working from my NY residence for an out-of-state employer. That seemed to prevent any confusion during the review process. Also definitely confirm with your employer that they've been paying NY unemployment taxes on your wages - that's crucial for getting your claim processed smoothly!

I'm in almost the exact same boat! Remote worker for a Texas company but living in Rochester. Haven't been laid off yet but saving this thread just in case. Really helpful to see all the different experiences people have had with interstate remote work situations. Sounds like the key things are: use your NY home address as work location, employer's actual address for company info, be super clear about being remote in any comment fields, and make sure your employer has been paying NY unemployment taxes. Thanks everyone for sharing your experiences - this is way more helpful than the confusing official guidance on the NYSDOL website!

Just wanted to chime in as someone who works in HR for a company with remote employees across multiple states - the advice here is spot on! When we have employees in NY working remotely, we absolutely do pay NY unemployment taxes for them, but I've seen other companies mess this up. Definitely worth double-checking with your HR department. Also, if your claim does get held up for wage verification, don't panic - it's super common with out-of-state employers and usually resolves within 2-4 weeks once the states communicate. The most important thing is to keep doing your weekly certifications even during the pending period. I've seen people lose weeks of benefits because they stopped certifying while waiting for approval!

This thread has been incredibly helpful! I'm also a remote worker (for a Florida company, living in Syracuse) and have been worried about this exact scenario if I ever get laid off. Reading through everyone's experiences, it sounds like the consensus is pretty clear: home address for work location, employer's actual address for company info, and be very explicit about the remote work situation. The tip about checking with HR on NY unemployment tax reporting is huge - I never would have thought of that but it makes total sense. Also really appreciate hearing the timeline expectations from people who've actually been through this process. Bookmarking this thread for future reference - this is way more useful than anything I could find on the official sites!

As someone who just went through this process last month, I can confirm the advice here is solid! I'm remote for a Seattle company while living in Buffalo. I used my Buffalo address as work location, company's Seattle address for employer info, and made sure to note in the additional comments that I was a remote employee working from my NY home. My claim was approved in about 10 days with no issues. One thing I'd add - when you do your weekly certifications, be consistent with how you describe your work search activities. Since you're remote, you have flexibility to apply to jobs anywhere, but make sure you're still meeting NY's work search requirements. Also, if you have any pay stubs or employment documents, keep them handy in case they ask for additional verification. The whole process was way less scary than I expected after reading threads like this!

Really great to see so many success stories in this thread! I'm also a remote worker (for a Portland company while living in Westchester) and this has been my biggest worry about potentially filing for unemployment. The consistent advice about using your NY home address for work location and employer's actual address for company info seems pretty foolproof at this point. I especially appreciate the tips about being explicit in the additional comments section and keeping up with weekly certifications during pending status - those seem like easy things to overlook that could cause major headaches later. The timeline expectations are super helpful too, knowing that 2-4 weeks for wage verification with out-of-state employers is normal takes a lot of the anxiety out of the waiting period. Definitely saving this thread as a reference guide!

This thread has been incredibly informative! I'm also a remote worker (for a Denver company while living in Manhattan) and have been anxious about this exact scenario since my company just announced layoffs. The consistent advice across all these experiences is really reassuring - use your NY home address for work location, employer's actual address for company info, and be crystal clear about the remote work arrangement in any comment fields. The success stories from people like @efb8d09770ab who got approved in just 10 days give me hope that following this approach will work smoothly. I'm particularly grateful for the HR perspective from @c8dc05ecbfa7 about wage verification timelines and the importance of continuing weekly certifications during pending status. Planning to reach out to my HR department tomorrow to confirm they've been paying NY unemployment taxes as suggested. This community is amazing - thank you all for sharing your real experiences!