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NY unemployment claim address confusion - use home or out-of-state employer address?

I'm working remotely from my apartment in Brooklyn for a company headquartered in Boston. Just got laid off last week and need to file for NY unemployment. When filing the claim, should I use my home address here in NY or my employer's Massachusetts address? The form keeps asking about 'work location' and I'm confused since I technically work from home but the company is out of state. Anyone deal with this before? Don't want my claim to get delayed because I filled this out wrong.

Danielle Mays

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You should definitely use your home address in NY for your personal information, but list the employer's actual address in Massachusetts when providing employer details. For the 'work location' specifically, since you've been working remotely, you should indicate your home address as your work location. NY unemployment is based on where YOU physically performed the work, not where your employer is headquartered. Make sure to note in any comments section that you were a remote worker based in NY for an out-of-state company.

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Derek Olson

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Thanks for the quick response! So to be clear, when it asks for employer address I put Boston, but when it asks where I physically worked I put my Brooklyn address? Just want to make 100% sure I'm doing this right.

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Roger Romero

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I did this 2 months ago! remote for oregon company, living in queens. put YOUR address for where you worked, company address for employer info. worked fine for me

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Derek Olson

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That's super helpful to hear from someone who just went through this. Did they contact your employer to verify everything?

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Anna Kerber

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I'm in a similar situation but opposite - NY company but I moved to Pennsylvania last year. I used my PA address for everything personal and the NY address for the company, but then my claim got held up for weeks because they needed to determine which state should pay my benefits. Ended up being a whole interstate claim thing where NY had to transfer my wage credits to PA. Super confusing and took FOREVER to resolve. Make sure you're super clear about your situation so they don't get confused!

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Derek Olson

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Oh no, that sounds like a nightmare! Did you eventually get it sorted out? How long did it take in total?

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Niko Ramsey

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use ur home adress!!! thats where u ACTUALLY work right??

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It's actually more complicated than that. You need to be careful with how you fill this out because interstate claims can get messy. You need to list BOTH addresses correctly in the appropriate sections or you could end up with a delayed claim or even be denied initially.

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This is a common confusion point with remote work. Here's the precise way to handle it: 1. For your RESIDENCE address: Use your Brooklyn address 2. For EMPLOYER address: Use their Massachusetts address 3. For WORK LOCATION: Use your Brooklyn address Be prepared that your claim might require additional review since it involves an out-of-state employer. NY unemployment will likely need to verify wage information with Massachusetts. This can sometimes cause delays in processing. If your claim gets stuck in pending status for more than 2 weeks or you get confusing messages about an interstate claim, you'll want to try calling NYSDOL directly to clarify the situation.

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Derek Olson

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This is exactly what I needed to know, thank you! I'm going to fill out the application tonight with these details. Fingers crossed it doesn't get delayed too much.

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Jabari-Jo

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When I tried calling NYSDOL about my interstate claim issue, I spent HOURS trying to get through. Finally used a service called Claimyr (claimyr.com) that got me connected to a live agent in about 20 minutes. They have a video demo at https://youtu.be/Rdqa1gKtxuE that shows how it works. Saved me days of frustration, especially with these complicated interstate employer situations. The agent I spoke with was able to resolve my remote work address confusion right away.

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Kristin Frank

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Is that service legit? seems kinda sketchy to pay someone just to make a phone call for you...

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Niko Ramsey

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My cousin had this exact problem!! they denied her claim at first because she put wrong work location. took like 6 weeks to fix!!!!!

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Derek Olson

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6 weeks?! I can't wait that long without income. Definitely going to be super careful with how I fill this out.

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Danielle Mays

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One more important tip - make sure your employer has been reporting your wages correctly to NY state. Since they're based in Massachusetts, sometimes out-of-state employers mistakenly only report to their home state. You might want to contact your HR department to confirm they've been properly reporting your wages to New York since that's where you physically performed the work. This can prevent delays in your claim processing.

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Derek Olson

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That's a really good point I hadn't considered. I'll email HR tomorrow to double check.

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Jabari-Jo

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@profile6 Yes, it's legitimate. It's basically a call service that navigates the phone system and waits on hold for you, then calls you when they have an agent on the line. I was skeptical too but it worked for me when I was desperate after trying for days to get through. With these interstate employer situations, sometimes you really need to speak to someone directly to get it resolved.

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Kristin Frank

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huh, good to know. might try that if i ever need to call them. the hold times are insane

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Derek Olson

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Update: Just submitted my claim with my home address as work location and employer's address in Boston. The system accepted it but now says "pending review" so I guess I'll have to wait and see. Thanks everyone for the help!

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Danielle Mays

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That's normal for a claim with an out-of-state employer. The "pending review" status usually means they're verifying wage information with your employer. Make sure you continue certifying weekly while waiting for the review to complete!

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