Lost my NY unemployment debit card - how long does direct deposit switch take?

You can definitely switch to direct deposit, and it's probably a good idea. Log into your NY.gov account, go to your unemployment services dashboard, and look for payment method options. There should be a section where you can add your bank account info. As for timing, direct deposit usually activates within 3 business days after you submit the change. If your next certification/payment is processed after those 3 days, it should go straight to your bank account. If not, it might still go to the card system, but since you reported the card lost, KeyBank should be sending you a replacement anyway.

When I switched to direct deposit in January, it took exactly 5 business days for the change to take effect. The NYSDOL system is pretty consistent with that timeframe. Make sure all your bank info is correct - even one wrong digit will cause delays. Double-check your routing and account numbers!

they told me 3-5 business days when i called but mine actuly took 7 days last month!! make sure u call them to confirm it went thru

I lost my card back in February and went through the same thing. If you've already reported the card lost, KeyBank will automatically mail you a new card which takes 7-10 business days. Your money will still go to the card account even if you switch to direct deposit now, until the direct deposit takes effect. Here's what I did to speed things up - I used Claimyr.com to get through to a live NYSDOL agent (seriously, they connected me in 15 minutes when I'd been trying for days). The agent was able to expedite my direct deposit setup AND help me check on the replacement card status. They have a video showing how it works at https://youtu.be/Rdqa1gKtxuE The direct deposit started working in 3 days after talking to the agent. Saved me a ton of stress!

everyting with unemployment is SLOW!!! when i tried chaging my address it took 2 weeks!!! they never sent confirmation either u just have to wait and see. the whole system is garbage but whatca gonna do

I just went through this exact same situation last month! So the direct deposit change takes 3-5 business days to process, but here's the important part - if your payment gets processed BEFORE the direct deposit is active, it will still try to go to your card. Since you reported the card lost, that money will be held in your KeyBank account until you either get the new card OR the direct deposit kicks in. If you need that money right away for rent, you should: 1. Call KeyBank again and request an expedited replacement card (they can do it in 3 business days instead of 7-10) 2. Call NYSDOL to notify them about your situation 3. Set up the direct deposit anyway for future payments Believe me, I panicked too, but the money doesn't disappear - it just gets held until you have a way to access it.

hmmm my roomate had similar thing happen and they told him it would take 3 days but took like 2 weeks lol. but that was during tax season so maybe thats why it was slow? idk the timing is pretty random from what ive seen

After using Claimyr, the agent explained to me that when you switch payment methods, the timing depends on where you are in the payment cycle. If you're just about to get paid (like within 48 hours), the change won't apply to that payment - it'll go to whatever method was active before. The change applies to the next payment cycle. Just wanted to clarify since there's some confusion in the responses.

UPDATE: Just wanted to let everyone know I followed the advice here. I used Claimyr to reach an agent who confirmed my direct deposit will be active by Monday (just in time for next payment). They also said my replacement card is being expedited at no extra charge. Thank you all for your help!!