New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been trying to update my tax withholding for weeks but the my.ny.gov website keeps timing out when I try to access payment preferences. Has anyone else had this issue? I really don't want to deal with calling NYS Department of Labor because the wait times are insane.

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I had luck using Claimyr to get through to an actual agent who helped me update my withholding over the phone. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than sitting on hold for hours.

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Thanks! I'll check that out. At this point I'm willing to try anything to avoid the phone nightmare.

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Wait, so if I'm getting $400 a week and I elect for tax withholding, they'll take out $40 each week? That seems like a lot when you're already struggling financially.

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It's 10% for federal taxes only. You'll still owe state taxes when you file your return, but at least the federal portion is covered. It's better to have it taken out gradually than to owe hundreds or thousands all at once.

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Make sure she applies as soon as possible! There's a waiting week but benefits are only paid from the week you actually file, not from when she lost her job. Also she can't have quit voluntarily or been fired for misconduct - sounds like neither applies to her situation since it was a layoff.

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Good point about filing right away. She's been putting it off because she wasn't sure if she qualified but sounds like she should just go ahead and apply.

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same thing happened to my cousin last year, restaurant laid her off and she got approved no problem. the hardest part is just waiting for them to process everything

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Make sure you're not working ANY hours during weeks you claim benefits, even if it's just a few hours of freelance work. That's what caused my adjudication nightmare last year. NYS Department of Labor flagged every week where I had even minimal earnings and it took forever to sort out.

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Oh no, I did some gig work two weeks ago and reported it. Should I be worried about that causing more delays?

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The key is documentation. Keep records of EVERYTHING - every job application, every phone call, every email. When adjudication happens, having detailed records helps resolve things faster. Also never miss a weekly claim deadline even if you think there might be issues.

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basically anyone can APPLY but whether you get approved is different. I applied when I quit my job and obviously got denied but at least I tried lol. the system is set up to make you jump through hoops anyway

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That's an important distinction - you can file a claim but quitting without good cause typically disqualifies you. However, there are exceptions for quitting due to unsafe working conditions, harassment, or significant changes to your job terms.

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Same boat here! Lost my restaurant job and wasn't sure about applying either. Turns out even if you're not 100% sure you qualify, it's worth filing because the worst they can say is no.

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The whole eligibility system is a JOKE. They make it so complicated on purpose to discourage people from applying. I worked for 2 years and they still tried to deny me because of some technicality about my work schedule. Had to fight them for months just to get what I was entitled to.

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Same here, the system is designed to reject people first and ask questions later.

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def check if you were classified as an employee vs independent contractor too. some restaurants try to pull that and if you were 1099 instead of W2 that could affect eligibility

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I got W2s so I should be good on that front, but thanks for mentioning it!

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