New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the my.ny.gov website is such a nightmare to navigate!! I spent like 3 hours trying to find the right application last month. Make sure you're going to the unemployment services section, not the general benefits area. And have all your info written down first because the session times out if you take too long filling it out.

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Lucas Bey

Pro tip - if you're having trouble getting through on the phone to NYS Department of Labor, there's actually a service called Claimyr that can help you reach agents faster. Check out claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. I used it when my claim got stuck in adjudication.

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Just wanted to add that you'll need to complete work search activities every week starting immediately, even during your waiting week. Keep detailed records of every job you apply to because they can audit your job search log at any time. Three work search activities per week minimum in most cases.

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What counts as a work search activity? Just applying for jobs or other things too?

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Job applications, attending job fairs, networking events, skills training, even creating professional profiles on LinkedIn can count. Just document everything with dates and details.

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I've been tracking this because I'm in HR and need to stay on top of labor market trends. New York's unemployment rate in early 2025 has increased by about 0.4 percentage points compared to the same period last year. It's not dramatic, but it's noticeable. The NYS Department of Labor data shows most of the increase is in manufacturing and retail sectors. If you're in a stable industry like healthcare or government, you're probably fine.

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I work in logistics for a mid-size company. Not sure if that counts as stable these days with all the supply chain changes.

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When I was trying to get through to NYS Department of Labor last month about my claim status, I used a service called Claimyr that helped me actually reach someone. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals and might be helpful if you need to contact them about unemployment benefits.

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The whole system is rigged anyway. They manipulate these numbers to make politicians look good. I've been unemployed since November and the NYS Department of Labor keeps finding excuses to delay my payments. Half the people I know who lost jobs aren't even counted in the statistics because they gave up looking or are doing gig work.

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Sorry you're dealing with payment delays. That's really frustrating.

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The unemployment system is such a mess. They disqualify people for the smallest things and then make it impossible to reach anyone to explain what happened. I've been dealing with NYS Department of Labor for months and it's like they don't want to pay anyone benefits.

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I feel you on this. The whole system seems designed to trip people up and deny claims whenever possible.

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Could be a mistake too - their computer system glitches all the time. I had a week show as disqualified once and it turned out to be an error on their end that got fixed automatically the next week.

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If you're having trouble getting through to NYS Department of Labor by phone to check on your claim status, I had good luck using a service called Claimyr at claimyr.com. They help you get connected to an actual agent without waiting on hold for hours. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time when I needed to resolve an issue with my weekly claim certification.

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Max Reyes

Is that legit? I've been trying to call for days and keep getting disconnected after waiting 2+ hours.

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Yeah it's real, I was skeptical too but it actually worked. Much better than the endless busy signals and dropped calls.

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Just be patient, the NYS Department of Labor system moves slowly but it usually works out. I got my first payment exactly 3 weeks after filing. Make sure your bank account info is correct in your profile for direct deposit.

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I had such a nightmare trying to get through to NYS Department of Labor when my claim got stuck in adjudication. Spent weeks calling and either getting hung up on or waiting hours just to get disconnected. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent within minutes. They have a video demo showing how it works at https://youtu.be/qyftW-mnTNI - honestly saved my sanity dealing with the whole process.

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That's good to know, thanks! Hopefully I won't need that but it's reassuring to know there are options if I can't get through normally.

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The system is so confusing honestly. Like why can't they just have one simple page that explains everything instead of making you hunt through a million different forms and requirements??

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