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This is fascinating from a policy perspective. The unemployment insurance system established then required states to create their own programs - that's why we have NYS Department of Labor handling our claims rather than a federal system. Each state had to meet federal standards but could implement their own procedures for things like adjudication and job search requirements.
If you do have trouble reaching NYS Department of Labor by phone, I recently discovered this service called Claimyr at claimyr.com that helps you get through to agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it when my claim was stuck in adjudication and actually got to talk to someone within a few hours instead of spending days trying to call. Might be worth checking out if you run into issues.
I had so much trouble trying to figure this out when I lost my job! The NYS Department of Labor website lists all the disqualifications but it's confusing. I kept calling and getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helps you actually get through to speak with an agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than trying to call myself.
I had a similar issue last year where I couldn't get through to NYS Department of Labor no matter how many times I called. A friend told me about this service called Claimyr (claimyr.com) that helps you actually reach agents at unemployment offices. I was skeptical at first but tried it and got connected to someone at NYS Department of Labor within like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to set up my payment plan the same day instead of spending weeks trying to get through on my own.
Jibriel Kohn
If you're having trouble reaching NYS Department of Labor to get clarification on your specific situation, I found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of calling and getting busy signals when I had questions about my claim status.
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Kyle Wallace
•That might be helpful, I've been trying to call them for days about something else and can never get through.
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Edison Estevez
Just to add - if you do end up owing taxes on your unemployment benefits, you can usually set up a payment plan with the IRS if you can't pay it all at once. Don't stress too much about it, lots of people are in the same boat!
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