New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ugh I hate how complicated they make this stuff seem. Been dealing with NYS Department of Labor for months trying to get answers about my claim status. If you need to actually talk to someone there about payback rules or anything else, I finally found something that works - there's this service called Claimyr (claimyr.com) that gets you through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Way better than sitting on hold for hours.

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Thanks for the tip! I might need that if I run into any issues with my weekly claims.

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Just to be super clear - you earned these benefits through your work history. Your employer paid unemployment insurance taxes specifically for this purpose. Don't let anyone make you feel guilty about using a system you paid into!

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Wait I thought this was only for people who didn't have taxes taken out? I'm so confused about all these tax changes

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No, it applied to everyone who received unemployment in 2020, regardless of whether you had taxes withheld or not. If you had taxes withheld and were eligible, you got a refund. If you didn't have taxes withheld, it reduced your tax liability.

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THE IRS IS SO SLOW WITH EVERYTHING!!! I'm still waiting on my 2021 refund let alone this unemployment thing. They probably lost half the paperwork and we'll never see the money. At least NYS Department of Labor was faster with the actual unemployment payments than the feds are with refunds.

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The unemployment measurement system is completely broken anyway. I had perfect work history and they still made me jump through hoops for months. The NYS Department of Labor acts like they're doing you a favor when it's YOUR money from taxes you already paid!!

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feel you on this one, took them 6 weeks to approve my claim even though everything was straightforward

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To answer your original question more specifically - unemployment measurement for NYS Department of Labor benefits involves: 1) Base period wage requirements (need wages in at least 2 quarters), 2) Weekly benefit calculation (roughly 50% of your average weekly wage up to the maximum), 3) Ongoing eligibility through work search activities. Your $52K salary should easily meet the wage requirements assuming it was spread across multiple quarters.

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I had this same frustration last year! What really helped me was using a service called Claimyr (claimyr.com) to actually get through to a NYS Department of Labor representative. They helped me understand that my job search strategy needed adjustment - turns out I wasn't targeting the right types of positions for my background. There's a helpful video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes talking to an actual person at NYS Department of Labor can give you insights the website can't.

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Interesting, I never thought about calling NYS Department of Labor for job search advice. I just assumed they only handled claim issues.

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Wait, you can actually get through to someone at NYS Department of Labor? I've tried calling like 20 times and either get busy signals or disconnected.

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THE WHOLE SYSTEM IS RIGGED! They say unemployment is low but these companies are posting fake job listings and ghost candidates after interviews. I've been unemployed for 6 months and NYS Department of Labor just keeps telling me to keep looking. Meanwhile my benefits are running out soon.

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I feel your frustration but try to stay focused on what you can control. Document everything for your job search log and consider expanding your search radius or looking at adjacent industries.

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WAIT so they don't use your annual salary?? I've been assuming my $48k salary would just be divided by 52 weeks or something. This is so confusing why can't they just make it simple!

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No, it's quarterly based because your earnings can vary throughout the year. Using the highest quarter ensures you get benefits based on your best earning period during the base period.

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Remember you also have to pay taxes on unemployment benefits now, so factor that into your budgeting. They'll send you a 1099-G at the end of the year.

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